Dr. O Connor
was known for his hot temper and drinking. Although he claimed never to come to
work under the influence, nurses, physicians, and other coworkers had their
doubts, and several expressed their alarm to their supervisors. The emergency
room needed coverage, and it was hard to find physicians who would work the
graveyard shift, so little was done to address these concerns. One night, Dr. O Connor walked across a clearly
marked wet floor that the custodian had just mopped. When the angry janitor protested
loudly and pointed to the bright yellow sign and the offending footprints, Dr.
O Connor took a swing at
the other man and a fistfight ensued.
DISCUSSION QUESTIONS
1.What should the hospital do to deal with the good doctor?
Who should handle this?
2.What role, if any, did the janitor play in this incident?
What could he have done differently?
3.Where should Dr. O
Connor be referred anger
management, Alcoholics Anonymous, psychiatric evaluation? Provide a rationale
for your response.
4.How can this incident be turned into a teachable
moment for the staff, physicians, and others?
5.How could this have been prevented?
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