Company Description
Covisint is a recognized as a cloud computing pioneer driving the on-demand evolution that helps organizations connect, communicate and collaborate with their partners-enabling anywhere, anytime information. The Covisint ExchangeLink Platform provides industry-specific services for identity management, collaborative portals and data exchange, as well as a third-party application marketplace.
Job Description
A Healthcare Solutions Engineer motivates and sells audiences on Covisint products and services by performing technical software product presentations and demonstrations. In addition to requiring a balance of technical and sales aptitude, roles will include handling customer technical questions and issues, creating product positioning and translating business needs into new product features.
Primary Roles/Responsibilities:
Assist the sales organization to meet and exceed their fiscal year revenue objectives by providing high-quality, technical sales personnel to assist sales executives during all phases of the sales cycle
Build and maintain relationships with new and existing customers through face-to-face meetings, conference calls, technical conferences and email communication
Analyze business and technical requirements and issues from customers, and architect / recommend Covisint solutions accordingly
Create formal written proposals, including responses to Requests for Proposals and Requests for Information
Train, document and mentor team members on Covisint products as well as related technologies
Work closely with other internal organizations such as Subject Matter Experts, Product Marketing, Product Management and Development, Technical Support, Quality Assurance, and Sales Management
Participate in Covisint sales training, solutions training, and ongoing product specialization training
Required Skills/Competencies:
Extensive experience in the sale and delivery of healthcare information system solutions, particularly SaaS solutions and the associated architecture
Strong background and understanding of healthcare workflows within various clinical and administrative environments.
Experience and understanding of industry standards such as HL7, IHE, NHIN, EDI, XML.
Technical understanding of secure transport mechanisms such as REST based web services and others.
Strong knowledge of portal environments
Strong negotiation skills with the goal of influencing customer decisions to gain and retain Covisint business
Strong presentation skills, with the ability to assemble effective presentations with clear, concise messages
Strong product understanding and the ability to advise customers on the product and its usage
Strong written skills, the ability to convey difficult technical terms in easy-to-understand written format, with architectural diagrams, business process workflow diagrams and other supporting tools
Highly motivated, energetic and committed to getting result
Solid understanding of the application development lifecycle and supporting infrastructures, from concept through production deployment
Ability to work in a team environment, effectively interacting with others and coordinating efforts in a multi-site, project-oriented organization
Work at a Compuware Sales office that is a part of the employees’ respective Sales geography
Microsoft Office productivity suite
Desired Skills/Competencies:
Prior experience with Portal solutions, Single Sign-on and Identity Management.
Experience and understanding of ACO, PCMH, MU and Health Information Exchange markets.
Familiarity of clinical analytics and patient registries.
Established relationships with executives and IT decision-makers throughout a local/regional territory
Familiarity with competitors’ strengths and weaknesses, and a general understanding of the landscape and major vendors in the healthcare space.
Familiarity with Visio or similar charting tool
EOE M/V/F/D
Industry: Software
Discipline: Prof. Svcs/Consulting
Compensation: Doe
Company: Covisint