Field Service Engineer - Tampico, Tamaulipas
Req ID: 2015-2404
Location: null
The Company:
Ortho Clinical Diagnostics (OCD) is a leading provider of in vitro diagnostic products and services, offering accurate, timely, and cost-effective solutions for screening, diagnosing, monitoring and confirming diseases. The company is a strong, highly competitive organization with approximately 3,800 employees worldwide, and sales, marketing and logistics on six continents.
OCD was recently acquired by the Carlyle Group, a highly respected global asset management company, as an independent, freestanding company. With new leadership and accelerated investment in research and development, OCD is well positioned for growth as a leading player in the global diagnostics market, tapping into rising demand for sophisticated medical diagnostic products and services worldwide.
The Career Potential:
We are committed to enabling diagnostics to fulfill its vital role in the continuum of care and its importance as the focus of healthcare changes from treating sickness to promoting wellness. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. You will have access to a broad and exciting array of experiences, opportunities and new directions at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.
The Opportunity:
As the company transitions, Ortho Clinical Diagnostics a global company is recruiting for a Field Service Engineer to be located in Tampico, Tamaulipas (Mexico).
The Responsibilities:
* Schedules and performs Periodic Maintenance, installation, repair and modification of equipment within assigned areas of responsibility. Is responsible to maintain all equipment and systems to attain designated product performance metrics.
* Identifies root cause(s) utilizing comprehensive diagnostic processes and takes appropriate corrective action adhering to defined Complaint Handling Process.
* Maintains all records in accordance with regulatory requirements. This includes following the defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation.
* Conducts technical training and product briefing with customers, vendors and company representatives as needed.
* Responsible for maintaining and managing all assigned company assets that may include but are not limited to: Tools, parts inventory, company vehicle, computer & accessories.
* Supports sales partner’s efforts to attain business objectives.
The Individual:
* Professional degree: BS degree in Electrical Engineering Electronic Mechanical Electromechanical, andor related field.
* Minimum of two (2) years’ experience in related field required.
* Candidate must be able to communicate effectively in English and Spanish to include verbal and written communication.
* Basic Analysis and interpretation skills that will allow you to build and maintain effective relationships.
* Basic communications and presentation skills are required.
* Must possess the ability to work independently.
* Problem solving and working in a team is critical for success.
* The ideal candidate should be results and performance driven with a sense of urgency.
* Technical and professional knowledge of OpCo systems and solutions. Follow up and control.
* This role will require up to 70% travel outside of base location.
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Equal Opportunity:
Ortho Clinical Diagnostics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.
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