**Sales Support Specialist - International Sales**
**Description**
This position exists to support the Sales Organization in the achievement of revenue, customer satisfaction, process improvement, and market penetration objectives.
Accountabilities:
1. Provide market area sales support
2. Acts as a liaison between Sales and sales operations, billing, customer data administration, service administration, credit management, product and pricing, human resources, as well as the corporate services group
3. Provide timely and accurate completion of essential team reports including: weekly sales and actively report, contest and promotional tracking, expense and budget tracking, initiative tracking, performance management report, time-off tracking, and ad hoc reports.
4. Provide analysis support and sales tracking reports for specialized needs. Design, implement and maintain tools to track sales results of existing regional territories; help assimilate addition of new territories and/or organizational changes. Identify and summarize business trends to help achieve revenue growth.
5. Coordinate Sales operations support to include: oversight of office supply purchases; disseminate literature, pricing and promotion roll-out to sales teams; policy and procedural updates; recommend and implement incentive programs and customer-focused events; proactively identify, design and implement procedures.
6. Identify territory assignment
7. Participate in campaigns and product sales blitzes, lead generation assignments and market initiatives in the area of communication, planning and execution.
8. Compile and analyze data for business reviews, executive briefings for the sales leadership and sales teams
9. Identify, coordinate and implement processes improvements in the areas of contract simplification, order forms, literature, pricing roll-outs, promotions, credit card billing and general back office support.
10. Investigate and improve customer satisfaction issues including customer billing and invoices, order processing, contract implementation and credit card processing.
11. Sales organization liaison with Billing, Customer Data Administration, Credit Management, and areas in our Sales Operations function.
12. Coordinate and facilitate productivity and efficiency tools including sales force automation, new technology tools and account data and analysis (QMF, SIMS, Seibel etc.)
13. Run reports and information from sales automation tools including Seibel and Calidus, be able to analyze the data and come up with recommendation for solutions.
14. Coordinate all special projects and follow through to completion.
15. Work closely in a team environment
16. Perform other duties as assigned.
Qualifications:
BS/BA or equivalent
3-5 years in a sales environment
Language skills a plus - Spanish, Brazilian Portuguese, and Mandarin are the top 3 needs
Experience with MS Office (Word, Excel & PowerPoint) required
Experience with Siebel and Salesforce a plus!
Strong organizational, time management and forecasting skills
Experience in Project Management.
Demonstrated analytical experience
Strong ability in different administrative systems and software programs
Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge.
Minimal travel required
LexisNexis Risk Solutions (www.lexisnexis.com/risk) is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of RELX Group plc, a leading publisher and information provider that serves customers in more than 100 countries with more than 29,000 employees worldwide. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.
**Primary Location** NA-USA-FL-Boca Raton
**Other Locations** NA-USA-OH-Dayton, NA-USA-MN-Minneapolis, NA-USA-GA-Alpharetta, NA-USA-MT-Bozeman
**Req ID:** LNR005D6