DIVISION DIRECTOR, PATIENT DINING DIRECTOR 1/3/17United States
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Job ID: LA01031770684Great People. Real Opportunities.Description:
A Fresh Approach To Great Results.
Charlotte-based Compass Group North Americais the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's ourgreat peopleprovidinggreat servicethat generates ourgreat results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Morrison Healthcare, a member of Compass Group, is the nation’s only food service company exclusively dedicated to providing food, nutrition and hospitality services to hospitals. The company has more than 1,200 registered dietitians, 274 executive chefs, and 14,300 professional foodservice team members, as well as approximately 9,000 client employees who are managed by Morrison. Actively committed to fostering ways to enjoy great tasting, healthy food through socially responsible practices and superior customer service, the Atlanta-based company serves more than 585 hospitals and integrated healthcare systems throughout the United States.
Job Description:
DIVISION DIRECTOR, PATIENT DINING SERVICES
It is PREFERRED for this person to be based in one of the following states: IN, OH, WV, VA, NC, SC, KY. This is the region this position will cover for Patient Dining support.
Under the direction of the National Director of Patient Dining Services, this position provides hands-on training and leadership for the Morrison field patient services. As such, this position focuses on implementation and re-training as needed Morrison branded service programs for patient services. The position and the team at large is responsible for:
+ Designing and implementing Morrison branded patient service programs
+ Training field personnel responsible for patient services
+ Innovation of new programs and evolution of existing programs
+ Support and participate in sales trainings on-site, in classes or otherwise stipulated as needed.
Supervisory Responsibilities: None
Essential Functions and Responsibilities:
+ Actively engaged in the training of Morrison Branded patient dining program standards
+ Works closely with My Dining and Compass IT team members to support opening for MyDining technology services for patient dining programs
+ Communicates effectively to ensure all deadlines and financial goals are met
+ Works closely with the corporate and regional team staff to support field and corporate initiatives.
+ Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.
Compliance expectations
+ Completes all required documentation and reports in a timely, professional and thorough manner.
+ Develops and analyzes budget data utilizing the established goals and objectives for the department.
+ Communicates effectively with all team members, clients and customers. This includes telephone, written, and electronic communication.
+ Participates and attends company and client meetings, staff development, and professional programs, as appropriate.
+ Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
+ Follows client facility, Morrison and Compass safety policies and procedures to include incident reporting.
+ Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
+ Performs other tasks that may be assigned.
Qualifications:
Education and Experience:
+ Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi-unit experience preferred.
+ Must be willing to travel on a regular basis – ~50-75% of time.
+ Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
+ Experience with regulatory standard compliance in healthcare and long term care preferred.
+ Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet. Experience with Webtrition is a plus.
+ Ability to effectively communicate, verbally and in writing, to all levels of persons.
+ Ability to effectively speak and present publically.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you’re looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry’s best.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Requirements:
Career LevelManagement (Manager/Director)SectorCompass One HealthcareAreas of InterestInformation TechnologyEducation5th Year College/College Program Cert.LocaleUnited StatesPreferred LanguageEnglish