QUALITY ASSURANCE MANAGER 11/15/16United States
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Job ID: JFL11151669198Great People. Real Opportunities.Description:
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A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 200,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.
Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
Job Description
We are seeking a highly motivated individual to work independently from his or her home office while collaborating with team members and suppliers across the country. The Quality Assurance Manager executes a variety of supply chain diligence activities necessary to ensure safety and quality of supplied food and/or beverage products, specific to assigned product categories. Primary responsibilities include vendor certification activities and related supplier performance and product conformance monitoring activities. A strong background in manufacturing and quality assurance is a must.
+ Contributes to execution of supplied product safety and quality programming to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
+ Contributes to execution of comprehensive plan for company-wide vendor certification across a diverse and dynamic supplier and product base. Activities include on-site facility inspections and QA program reviews.
+ Provides QA support for all company owned food processing facilities including QA program development and audit activities.
+ Evaluates supplier and product conformance to standards and specifications.
+ Responds to supplied product safety and quality issues, including defect complaints and recalls and other alerts/advisories.
+ Assumes responsibility for a variety of assignments and projects, potentially including: technical support of product specification and sourcing; private-label, external sales, and other procurement and business initiatives. Supports both purchasing group (Foodbuy) and Compass Group programs and projects.
+ Conducts a variety of technical research; develops briefs, position papers, standards, processes/procedures, executive summary documents, and similar written materials associated with role/responsibilities and assignments.
+ Prepares tracking, trending, exception, summary, and other reports associated with supply chain diligence activities and assigned roles and monitoring/measurement responsibilities.
+ Works collaboratively and cooperatively with department Food Safety (Operations Compliance) staff on routine matters, e.g. complaint investigations and recalls, and special projects.
+ Actively and cooperatively participates in team collaboration efforts to improve common workflows, procedures, and tasks to increase efficiency and assure stakeholder satisfaction.
+ Other tasks and projects as assigned by the Senior Quality Assurance Manager.
+ Travel is required; estimate up to 65% during heavy travel periods.
Experience:
+ At least 5 years of directly related experience required, including manufacturing quality control and quality assurance, and auditing.
+ HACCP program development is a must.
+ Strong understanding of required third party audit required programs and standards.
+ Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
+ Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
+ B.S. degree in food technology, food science, or related curriculum and/or experience required.
Required Skills:
+ Technical competence and confidence is critical.
+ Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
+ Strong data management, reporting, and technical writing skills.
+ Multi-task and project management proficiency.
+ Ability to effectively plan, organize and prioritize work.
+ Ability to meet and exceed aggressive timelines.
+ Analytical thinking is essential. Intellectual curiosity a must.
+ Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
+ Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs
+ Travel is required; must be able to travel as much as 50%
Apply to Compass Group today!
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Requirements:
Career LevelManagement (Manager/Director), Mid Career (2+ Years Experience)SectorCompass CorporateAreas of InterestLegal, Nutrition/Dietetics, OtherEducationBachelor's DegreeLocaleUnited StatesPreferred LanguageEnglish