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Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...

In the past, the expense of collecting, storing, and analyzing data meant business intelligence (BI) was available only to large corporations. But technology has changed and increased, namely through widespread internet access and usage. It’s therefore...

The Definitive Guide to Google Snippets I knew nothing about Google Snippets before I moved to Silicon Valley. But when I was out there, I kept hearing that successful company after company — like Google, Facebook, Foursquare, Buzzfeed and more — used...

Cóbhan Phillipson for Docurated.com writes: Business intelligence tools (BI tools) are a way for companies to monitor data and generate business insights – necessary components in making smarter, better decisions that drive results. But once you start...

Here are a whole bunch of free tools for startups. We originally put this list together back at our TechFaster days, so some links may be dead. Domain and Website Management eCommerce Building/Coding Design Mobile All Things Content Social Media...