The ideal candidate will be located in Texas or a similar central state.
The Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post sales support role. Pre-sales activities involve technical support in sales presentations, product demonstrations and assisting customers and resellers with product evaluations, training of ESET partners, system integrators and resellers. This individual will work closely with both our direct sales team as well as supporting our reseller partners within your assigned territory. This position works closely with Channel Sales Managers to develop business opportunities and maintain customer satisfaction. Position interacts with Technical Support and Customer Service representatives. The successful Sales Engineer will be a team oriented individual with the ability to balance both the sales goals and technical responsibilities of the role. We are looking for candidates with a passion for learning new technologies and a desire to provide best in class technical sales support to support our clients and close business.
Responsibilities:
Provide pre- and post-sales technical support to customers and partners
Consult with external customers to interpret customer requirements while providing product application assistance
Provide product demonstrations both in person and via Webex to potential clients
Assist sales force and partners in closing business through on-site visits
Provide technical training for channel partners
Participate in trade shows, seminars and other industry events
Provide feedback to product development regarding product changes as it relates to customer requirements
Champion the ESET product line through product presentations and technical demonstrations at customer and partner sites Other duties as assigned
Qualifications:
5+ years in a Sales Engineering or Professional Services/Consulting experience
BS degree in Computer Science or Engineering
Certifications in: MCSE, A+, Security+ or equivalent skills
Detailed experience with Microsoft Windows, Solaris, Linux, and Novell systems and advanced computer networking environments
Ability to comprehend and convey complex systems and issues in an effective manner, both written and verbally
Excellent presentation skills and business communication skills
Strong time management and organizational skills
Ability to work independently
Ability to close business while achieving a high level of customer satisfaction
Training Experience is highly desired
Travel Requirements: 20%
Senior Level Technical Position
Industry: Software
Discipline: Sales/Technical Support
Experience: 5 - 7 Years
Compensation: $85K to $115K
Company: ESET North America