Moes survey is a method of reviewing the satisfaction of Moes customers. The company is interested in providing the best dishes and services as per their standards, hence the need for a survey. By finding out how satisfied and dissatisfied their clients are in certain aspects, Moes can improve their lacking services or products and provide a better overall experience to its customers.
Here are some general info about Moes restaurants and a step by step guide to filling out the Moes guest satisfaction survey:
Moes – About Company
Moe’s Southeast Grill, also known in short as Moes, was founded in December 2000 in Atlanta, Georgia. After being purchased by Focus Brands in 2007, there are over 700 Moes restaurants in the U.S. The fast-casual restaurant offers Mexican dishes and meals. In fact, Moes Tex Mex earned the company the award for 2016’s best fast casual Mexican restaurant.
What is the Moes Survey?
The Moes customer experience survey is a questionnaire that customers can complete to let the company know about their visit in a Moes restaurant. It covers matters like food quality, pricing, employee attitude and friendliness, service duration, and overall impression of customers’ visits.
What You Will Need
To participate in the Moes Survey, you will need a PC, laptop, or mobile device and an internet connection. Although useful, a receipt is not needed to fill in the survey; Customers need to fill in the store number which is typed on the receipt. However, customers who no longer have a receipt can ask their local Moes restaurant for their store number and proceed to fill out the survey.
How to Participate in the Moes Survey?
To correctly fill out the Moes survey and be eligible for the rewards available, customers need to closely follow these steps:
Hint: You can use the “Next” and “Back” buttons while filling in the survey to navigate from one page to another. Doing so will not erase or change any of your answers without your will.
Enter the official Moes survey website: www.moessatisfactionsurvey.com.
Enter their store number.
Confirm the store location and click next. To change it, you can click the Back button.
Enter the date and time of your visit. These can be found on your receipt. Then, select your order preference and type in your order’s value. Click Next.
Answer the questions about the service: This includes the accuracy of your order, greetings, etc.
Rate your overall satisfaction with the last visit in a Moe’s restaurant.
Rate your satisfaction degree with individual criteria: Interaction with staff members, duration and efficiency in the restaurant, food quality, atmosphere, and pricing.
Rate how likely you are to return to and recommend a Moes restaurant.
Type in any other aspects worth mentioning that were not covered by the survey’s questions so far.
Select the product you ordered or want to review among ancho lime burrito bowl and ancho lime burrito. If you did not order any of the products, select the last option.
Rate how satisfied you were with one of the two aforementioned products and how likely you are to order it again, if you ordered any.
Choose the base protein in your dish of choice.
Type in why you would or would not repurchase said dish.
Check the appropriate answers to how often do you visit a Moes location and a fast casual restaurant.
Moes customers are offered the possibility of providing their feedback to other brands that use InMoment as their customer experience and brand management. You can choose to enter surveys about other brands you use and earn their rewards. Choose if you want to participate in other surveys or not and click Next.
If you choose to do so, provide your first and last names and your e-mail address and click Next. This will give InMoment the chance to send you links to those surveys.
Write down the validation code displayed on the screen. You can provide this code to the cashier at the next visit in a Moes restaurant to benefit from your survey discount.
Useful information about the Moes Survey
Moes Official Website: www.moes.com.
Moes Survey Website: www.moessatisfactionsurvey.com.
The reward for filling in the Moes survey is a $2 discount for the next entrée you purchase. It can be applied within 10 days of filling in the survey and is not compatible with other offers and discounts.
Moes Hours
Most Moes restaurants are open all week long from early morning to late evening or night. However, hours vary; To find out the schedule of a nearby Moes restaurant, refer to the official website.
Moes Locations
There are almost 700 Moes restaurants in 38 U.S. states and others in Turkey and Russia. To find the nearest Moes location, please refer to the official website and use the Restaurant Locator feature.
How to Contact Moes
To contact a Moes restaurant, customers can use the Restaurant locator feature to find a phone number. To enquire on ingredients, practices, or other aspects of food processing by Moes, customers can use the contact page from the official website.
Moes Headquarters mailing address: Moe’s Southwest Grill, Attn.: Moe, 5620 Glendore Dr., Atlanta, Georgia.
Moes on social media: Facebook, Twitter, YouTube, Instagram, Google+, Pinterest, and Vine.
Logo sources: The small, featured one & the bigger one.
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