American Express Customer Care Number
American Express (Amex) is an American Multinational Financial Services Corporation Founded in 1850. If you are searching for American Express Customer Care Number, than here we have shared all the relevant information regarding Amex credit cards, Registered and Branch Office Address, Amex Timings, Senior Management Contact Details, Toll – Free Number for American Express Platinum Corporate Cardholders, Email IDs, etc.
American Express credit cards are famous all around the world and these cards are owned by many peoples. This company provides various contacts channels for to their card holders via phone, online or write to them, etc. for any queries or complaint customers can contact them by using any of these channels. The details of all these channels are given to you below. American Express is offering 24×7 services to their customers on all 7 days of the week. The customer care numbers are different for every type of card issued, or for any complaint issues regarding your cards. So, we have shared each and every contact for your convenience. Go through the page.
American Express Customer Care Number
Registered and Branch Address
Address
Phone No.
MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi -110 017
+91 124 4190000
American Express Customer Care Number
1800 419 1414 (Toll Free) or 0124 280 1414 (Landline)
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Timings
Monday to Saturday (10am to 9pm), the authorization help desk is there to help you 24/7.
For Queries
1800 419 5960 (Toll Free) or 0124 280 1010 (Landline)
American Express Corporate Office
Address
Phone No.
American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India
+91 124 4190000
American Express Card Operation Centre
Address
Phone No.
Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India
+91 124 4190000
One Indiabulls Centre, Tower 2, B Wing, 8th floor,n Jupiter Mills Compound, Elphinstone, Mumbai 400 013
022 6632 3000, 0124 419 0000
No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore – 560 047
—
Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai – 600 004
—
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American Express Credit Card Customer Care – Toll – Free Numbers
Toll – Free Numbers for Personal Cards
American Express Credit Cards
Contact Numbers
Jet Airways American Express Platinum Credit Card
1800 208 1223,
0124 280 1141,
0124 674 4141
American Express Platinum Credit Card
1800 419 1030,
1800 180 1030
91 124 280 1030,
American Express Gold Credit Card
1800 419 2122
91 124 280 1122
American Express Platinum Travel Credit Card
1800 419 2122
0124 280 1122
American Express MakeMyTrip Credit Card
1800 419 0691
0124 280 1002
American Express PAYBACK Credit Card
1800 419 0726
0124 674 4144
0124 280 1093
American Express Gold Card
1800 419 1120
91 124 280 1111
American Express Platinum Card
1800 419 1255
1800 180 1255
91 124 280 1444
91 124 465 0244
Air India American Express Gold Card
1800 419 1266
1800 180 1666
91 124 280 1666
91 124 465 0266
Air India American Express Green Card
1800 419 1261
1800 180 1261
91 124 465 0261
91 124 280 1261
Toll – Free Numbers for Corporate Cards
Card Type
International Toll – Free Number
Domestic Toll – Free Number
American Express Platinum Corporate Card
91 124 280 1092
1800 419 1092 or
0124 280 1092
Jet Airways American Express Corporate Card
91 124 280 1299
1800 419 1199 or
0124 280 1299
American Express Corporate Green Card and American Express Corporate Gold Card
91 124 280 1222
1800 419 1222 or
0124 280 1222
Also take a look at: Procedure to Complaint in Consumer Court
American Express Credit Card Customer Care Phone Numbers – Country wise
Toll – Free Number for American Express Platinum Corporate Cardholders
Country
Toll – Free Number
Argentina
08004443496
Australia
1800205898
Austria
0800297869
Belgium
080072153
Brazil
08000204940
Canada
18553381204
Chile
12300206247
China
108007141786
Czech Republic
800900624
Denmark
80250755
Finland
0800915641
Germany
08001830795
France
0800914323
Greece
0090016122063496
Hong Kong
800905903
Hungary
0680109859
Indonesia
0078030193496 (to be contacted from mobile)
Indonesia
0018030193496
Ireland
1800948646
Israel
1809453496
Italy
800870895
Japan
00531161280
Latvia
80004550
Lithuania
880031554
USA
18554782353
Luxembourg
80025625
Malaysia
1800816296
Mexico
018002480308
Moldova
080061450
Monaco
80093874
Netherlands
08000227903
New Zealand
0800442483
Norway
80069952
Panama
008002263496
Poland
009001124426
Portugal
800827793
Russia
88001009448
Saudi Arabia
8008146320
Singapore
8001012672
Slovenia
080081239
South Africa
0800999720
South Korea
00798142063496
Spain
900866636
Sweden
0200910144
Switzerland
0800820031
Thailand
0018001562063496
Turkey
00800142063496
U.A.E.
800035702487
U.K.
08007562970
Vietnam
12011408
Toll – Free Number for American Express Corporate Card
Country
Code
Toll – Free Number
U.S.A.
888 213 6747
U.K.
00
800 0419 1222
France
00
800 0419 1222
Australia
11
800 0419 1222
Hong Kong
1
800 0419 1222
Singapore
1
800 0419 1222
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Nodal Officer
Name
Address
E-Mail ID
Phone no.
Mr. Vinner Dhamija
Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002
AEBCNodalOfficer@aexp.com
0124 419 0044 (Available between 8.30 am and 5 pm from Monday to Friday)
Senior Management Contact Details
Name
Designation
Office Address
Email Address
Manoj Adlakha
Vice President & General Manager, Consumer Services (Credit & Prepaid Cards), Merchant Services & CEO, AEBC – India
American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002
Adhlakha.manoj@aexp.com
Saru Kaushal
Country Business Head, Global Corporate Payments, India
American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002
Kaushal.saru@aexp.com
If American Express fails to respond to the queries of customers within a month, they can approach the Banking Ombudsman.
Check Out: Difference between Warranty And Guarantee
Contact Details of Banking Ombudsman
Location or Centre
Name and Address
Operation Area
Ahmedabad
Shri Sunil T. S. Nair, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad 380 009
Contact Number – 079 2658 2357 or 079 2658 6718 Fax Number – 079 2658 3325
Daman and Diu, Gujarat, Dadra and Nagar Haveli
Bengaluru
Ms. C R Samyuktha,C/o Reserve Bank of India,10/3/8, Nrupathunga Road, Bengaluru 560 001 Contact Number – 080 2221 0771 or 080 2227 5629 Fax Number – 080 2224 4047
Karnataka
Bhopal
Ajay Michyari,C/o Reserve Bank of India, Hoshangabad Road, Post Box Number 32, Bhopal 462 011 Contact Number – 0755 2573 772 or 0755 2573 776 Fax Number – 0755 2573779
Chhattisgarh, Madhya Pradesh
Bhubaneswar
Shri B.K. Mishra,C/o Reserve Bank of India,Pt. Jawaharlal Nehru Marg, Bhubaneswar 751 001 Contact Number – 0674 2396 207 or 0674 2396 008 Fax Number – 0674 2393 906
Odisha
Chandigarh
Shri Sanjay Bhatia,C/o Reserve Bank of India, New Office Building, Sector 17, Central Vista, Chandigarh 160 017 Contact Number – 0172 2721 109 or 0172 2721 011 Fax Number – 0172 2721 880
Chandigarh, Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Himachal Pradesh, Punjab
Chennai
Shri K Chandrachoodan,C/o Reserve Bank of India, Fort Glacis,
Chennai 600 001 Contact Number – 044 2539 9170 or 044 2539 5963 0r 044 2539 9159 Fax Number – 044 2539 5488
Tamil Nadu, Puducherry (excludes the Mahe Region), Andaman and Nicobar Islands
Guwahati
Shri Anand Prakash,C/o Reserve Bank of India, Station Road, Pan Bazar,Guwahati 781 001 Contact Number – 0361 2542 556 or 0361 2540 445 Fax Number – 0361 2540 445
Assam, Manipur, Arunachal Pradesh, Nagaland, Meghalaya, Mizoram, Tripura
Hyderabad
Dr. N. Krishna Mohan,C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad 500 004 Contact Number – 040 2321 0013 or 040 2324 3970 Fax Number – 040 2321 0014
Andhra Pradesh, Telangana
Jaipur
Shri R. Giridharan,C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box Number 12, Jaipur 302 004 Contact Number – 0141 5107 973 or 0141 5101 331 Fax Number – 0141 2562 220
Rajasthan
Kanpur
Shri A. K. Naskar,C/o Reserve Bank of India, M.G. Road, Post Box Number 82, Kanpur 208 001 Contact Number – 0512 2306 278 or 0512 2303 004 Fax Number – 0512 2305 938
Uttar Pradesh (excludes Ghaziabad and Gautam Buddha Nagar Districts), Uttarakhand
Kolkata
Dr. Smt. S. Chattopadhyay,C/o Reserve Bank of India,15, Netaji Subhash Road, Kolkata 700 001 Contact Number – 033 2230 6222 or 033 2230 5580 Fax Number 033 2230 5899
Sikkim, West Bengal
Mumbai
Smt. R. Sebastian,C/o Reserve Bank of India, Garment House, Third Floor, Dr.Annie Besant Road, Worli, Mumbai 400 018 Contact Number – 022 2492 4607 or 022 2496 0893 Fax Number – 022 2496 0912
Goa, Maharashtra
New Delhi
Shri R L Sharma,C/o Reserve Bank of India, Sansad Marg, New Delhi, Contact Number – 011 2372 5445 or 011 2371 0882 Fax Number – 011 2372 5218
Jammu and Kashmir, Delhi, Gautam Budh Nagar and Ghaziabad Districts of Uttar Pradesh, Haryana (excludes Yamuna Nagar, Panchkula and Ambala Districts)
Patna
Smt. Smita Chandramani,C/o Reserve Bank of India, Patna 800 001 Contact Number – 0612 232 2569 or 0612 232 3734 Fax Number – 0612 232 0407
Bihar, Jharkhand
Thiruvananthapuram
Smt. Uma Sankar,C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram 695 033 Contact Number – 0471 233 2723 or 0471 232 3959 Fax Number – 0471 232 1625
Kerala, Lakshadweep and Mahe Region of Puducherry
Press here to see: All Bank Customer Care Number
American Express Customer Care Postal Address
American Express Banking Corporation
Cyber City, Tower C, DLF Building Number 8,
Sector 25, DLF City Ph – II,
Gurgaon, Haryana, India 1220022
American Express Credit Card Customer Care – Credit Counselling
Name of the Counsellor
Address
Contact Number
Toll – Free Number
Email Address
Girdhar Adhikari
Credit Sudhaar Services Pvt Ltd, 901 Ruby Crescent Boulevard, Ashok Chakravarthy Marg, Kandivali East, Mumbai, Maharashtra, India 400101
022 6788 6799
1800 209 0145
Counselling.service@creditsudhaar.com
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American Express Escalation of Grievances
If you are having complaints than you can contact the below given information:
Level 1
Call Centre Number Of American Express
The call centre provides 24 x7 service The American Express call centre numbers are as follows – +91 124 280 1800, 1800 419 3646
Level 2
Manager contact
Name– Ms. Sumiran Bhatia
Manager – Executive Correspondence Unit
Address– American Express Banking Corporation Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002
Contact Number – 0124 336 2044, 0124 336 2172
Email – Manager-Customerservicesindia@aexp.com
Level 3
Higher authority Contact
To lodge the complaint, they can contact –
Name– Mr. Rajiv Bathla, Head of Operations,
Address– American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002
Email – Head-Customerservicesindia@aexp.com
Hope, you have got all the required information about American Express contacts. For more information visit its official website given to you in this page.
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