2016-10-19

American Express Customer Care Number

American Express (Amex) is an American Multinational Financial Services Corporation Founded in 1850. If you are searching for American Express Customer Care Number, than here we have shared all the relevant information regarding Amex credit cards, Registered and Branch Office Address, Amex Timings, Senior Management Contact Details, Toll – Free Number for American Express Platinum Corporate Cardholders, Email IDs, etc.

American Express credit cards are famous all around the world and these cards are owned by many peoples. This company provides various contacts channels for to their card holders via phone, online or write to them, etc. for any queries or complaint customers can contact them by using any of these channels. The details of all these channels are given to you below. American Express is offering 24×7 services to their customers on all 7 days of the week. The customer care numbers are different for every type of card issued, or for any complaint issues regarding your cards. So, we have shared each and every contact for your convenience. Go through the page.

American Express Customer Care Number

Registered and Branch Address

Address

Phone No.

MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi -110 017

+91 124 4190000

American Express Customer Care Number

1800 419 1414 (Toll Free) or 0124 280 1414 (Landline)

You may like to Read: How to Talk To a Customer Care Executive

Timings

Monday to Saturday (10am to 9pm), the authorization help desk is there to help you 24/7.

For Queries

1800 419 5960 (Toll Free) or 0124 280 1010 (Landline)

American Express Corporate Office

Address

Phone No.

American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India

+91 124 4190000



American Express Card Operation Centre

Address

Phone No.

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India

+91 124 4190000

One Indiabulls Centre, Tower 2, B Wing, 8th floor,n Jupiter Mills Compound, Elphinstone, Mumbai 400 013

022 6632 3000, 0124 419 0000

No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore – 560 047



Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai – 600 004



Read Also: Procedure to Write a Complaint Email to Customer Service

American Express Credit Card Customer Care – Toll – Free Numbers

Toll – Free Numbers for Personal Cards

American Express Credit Cards

Contact Numbers

Jet Airways American Express Platinum Credit Card

1800 208 1223,

0124 280 1141,

0124 674 4141

American Express Platinum Credit Card

1800 419 1030,

1800 180 1030

91 124 280 1030,

American Express Gold Credit Card

1800 419 2122

91 124 280 1122

American Express Platinum Travel Credit Card

1800 419 2122

0124 280 1122

American Express MakeMyTrip Credit Card

1800 419 0691

0124 280 1002

American Express PAYBACK Credit Card

1800 419 0726

0124 674 4144

0124 280 1093

American Express Gold Card

1800 419 1120

91 124 280 1111

American Express Platinum Card

1800 419 1255

1800 180 1255

91 124 280 1444

91 124 465 0244

Air India American Express Gold Card

1800 419 1266

1800 180 1666

91 124 280 1666

91 124 465 0266

Air India American Express Green Card

1800 419 1261

1800 180 1261

91 124 465 0261

91 124 280 1261



Toll – Free Numbers for Corporate Cards

Card Type

International Toll – Free Number

Domestic Toll – Free Number

American Express Platinum Corporate Card

91 124 280 1092

1800 419 1092 or

0124 280 1092

Jet Airways American Express Corporate Card

91 124 280 1299

1800 419 1199 or

0124 280 1299

American Express Corporate Green Card and American Express Corporate Gold Card

91 124 280 1222

1800 419 1222 or

0124 280 1222

Also take a look at: Procedure to Complaint in Consumer Court

American Express Credit Card Customer Care Phone Numbers – Country wise

Toll – Free Number for American Express Platinum Corporate Cardholders

Country

Toll – Free Number

Argentina

08004443496

Australia

1800205898

Austria

0800297869

Belgium

080072153

Brazil

08000204940

Canada

18553381204

Chile

12300206247

China

108007141786

Czech Republic

800900624

Denmark

80250755

Finland

0800915641

Germany

08001830795

France

0800914323

Greece

0090016122063496

Hong Kong

800905903

Hungary

0680109859

Indonesia

0078030193496 (to be contacted from mobile)

Indonesia

0018030193496

Ireland

1800948646

Israel

1809453496

Italy

800870895

Japan

00531161280

Latvia

80004550

Lithuania

880031554

USA

18554782353

Luxembourg

80025625

Malaysia

1800816296

Mexico

018002480308

Moldova

080061450

Monaco

80093874

Netherlands

08000227903

New Zealand

0800442483

Norway

80069952

Panama

008002263496

Poland

009001124426

Portugal

800827793

Russia

88001009448

Saudi Arabia

8008146320

Singapore

8001012672

Slovenia

080081239

South Africa

0800999720

South Korea

00798142063496

Spain

900866636

Sweden

0200910144

Switzerland

0800820031

Thailand

0018001562063496

Turkey

00800142063496

U.A.E.

800035702487

U.K.

08007562970

Vietnam

12011408

Toll – Free Number for American Express Corporate Card

Country

Code

Toll – Free Number

U.S.A.

888 213 6747

U.K.

00

800 0419 1222

France

00

800 0419 1222

Australia

11

800 0419 1222

Hong Kong

1

800 0419 1222

Singapore

1

800 0419 1222

Check Out: Importance and Uses of RTI ACT

Nodal Officer

Name

Address

E-Mail ID

Phone no.

Mr. Vinner Dhamija

Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002

AEBCNodalOfficer@aexp.com

0124 419 0044 (Available between 8.30 am and 5 pm from Monday to Friday)

Senior Management Contact Details

Name

Designation

Office Address

Email Address

Manoj Adlakha

Vice President & General Manager, Consumer Services (Credit & Prepaid Cards), Merchant Services & CEO, AEBC – India

American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002

Adhlakha.manoj@aexp.com

Saru Kaushal

Country Business Head, Global Corporate Payments, India

American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002

Kaushal.saru@aexp.com

If American Express fails to respond to the queries of customers within a month, they can approach the Banking Ombudsman.

Check Out: Difference between Warranty And Guarantee

Contact Details of Banking Ombudsman

Location or Centre

Name and Address

Operation Area

Ahmedabad

Shri Sunil T. S. Nair, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad 380 009

Contact Number – 079 2658 2357 or 079 2658 6718 Fax Number – 079 2658 3325

Daman and Diu, Gujarat, Dadra and Nagar Haveli

Bengaluru

Ms. C R Samyuktha,C/o Reserve Bank of India,10/3/8, Nrupathunga Road, Bengaluru 560 001 Contact Number – 080 2221 0771 or 080 2227 5629 Fax Number – 080 2224 4047

Karnataka

Bhopal

Ajay Michyari,C/o Reserve Bank of India, Hoshangabad Road, Post Box Number 32, Bhopal 462 011 Contact Number – 0755 2573 772 or 0755 2573 776 Fax Number – 0755 2573779

Chhattisgarh, Madhya Pradesh

Bhubaneswar

Shri B.K. Mishra,C/o Reserve Bank of India,Pt. Jawaharlal Nehru Marg, Bhubaneswar 751 001 Contact Number – 0674 2396 207 or 0674 2396 008 Fax Number – 0674 2393 906

Odisha

Chandigarh

Shri Sanjay Bhatia,C/o Reserve Bank of India, New Office Building, Sector 17, Central Vista, Chandigarh 160 017 Contact Number – 0172 2721 109 or 0172 2721 011 Fax Number – 0172 2721 880

Chandigarh, Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Himachal Pradesh, Punjab

Chennai

Shri K Chandrachoodan,C/o Reserve Bank of India, Fort Glacis,

Chennai 600 001 Contact Number – 044 2539 9170 or 044 2539 5963 0r 044 2539 9159 Fax Number – 044 2539 5488

Tamil Nadu, Puducherry (excludes the Mahe Region), Andaman and Nicobar Islands

Guwahati

Shri Anand Prakash,C/o Reserve Bank of India, Station Road, Pan Bazar,Guwahati 781 001 Contact Number – 0361 2542 556 or 0361 2540 445 Fax Number – 0361 2540 445

Assam, Manipur, Arunachal Pradesh, Nagaland, Meghalaya, Mizoram, Tripura

Hyderabad

Dr. N. Krishna Mohan,C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad 500 004 Contact Number – 040 2321 0013 or 040 2324 3970 Fax Number – 040 2321 0014

Andhra Pradesh, Telangana

Jaipur

Shri R. Giridharan,C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box Number 12, Jaipur 302 004 Contact Number – 0141 5107 973 or 0141 5101 331 Fax Number – 0141 2562 220

Rajasthan

Kanpur

Shri A. K. Naskar,C/o Reserve Bank of India, M.G. Road, Post Box Number 82, Kanpur 208 001 Contact Number – 0512 2306 278 or 0512 2303 004 Fax Number – 0512 2305 938

Uttar Pradesh (excludes Ghaziabad and Gautam Buddha Nagar Districts), Uttarakhand

Kolkata

Dr. Smt. S. Chattopadhyay,C/o Reserve Bank of India,15, Netaji Subhash Road, Kolkata 700 001 Contact Number – 033 2230 6222 or 033 2230 5580 Fax Number 033 2230 5899

Sikkim, West Bengal

Mumbai

Smt. R. Sebastian,C/o Reserve Bank of India, Garment House, Third Floor, Dr.Annie Besant Road, Worli, Mumbai 400 018 Contact Number – 022 2492 4607 or 022 2496 0893 Fax Number – 022 2496 0912

Goa, Maharashtra

New Delhi

Shri R L Sharma,C/o Reserve Bank of India, Sansad Marg, New Delhi, Contact Number – 011 2372 5445 or 011 2371 0882 Fax Number – 011 2372 5218

Jammu and Kashmir, Delhi, Gautam Budh Nagar and Ghaziabad Districts of Uttar Pradesh, Haryana (excludes Yamuna Nagar, Panchkula and Ambala Districts)

Patna

Smt. Smita Chandramani,C/o Reserve Bank of India, Patna 800 001 Contact Number – 0612 232 2569 or 0612 232 3734 Fax Number – 0612 232 0407

Bihar, Jharkhand

Thiruvananthapuram

Smt. Uma Sankar,C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram 695 033 Contact Number – 0471 233 2723 or 0471 232 3959 Fax Number – 0471 232 1625

Kerala, Lakshadweep and Mahe Region of Puducherry

Press here to see: All Bank Customer Care Number

American Express Customer Care Postal Address

American Express Banking Corporation

Cyber City, Tower C, DLF Building Number 8,

Sector 25, DLF City Ph – II,

Gurgaon, Haryana, India 1220022

American Express Credit Card Customer Care – Credit Counselling

Name of the Counsellor

Address

Contact Number

Toll – Free Number

Email Address

Girdhar Adhikari

Credit Sudhaar Services Pvt Ltd, 901 Ruby Crescent Boulevard, Ashok Chakravarthy Marg, Kandivali East, Mumbai, Maharashtra, India 400101

022 6788 6799

1800 209 0145

Counselling.service@creditsudhaar.com

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American Express Escalation of Grievances

If you are having complaints than you can contact the below given information:

Level 1

Call Centre Number Of American Express
The call centre provides 24 x7 service The American Express call centre numbers are as follows – +91 124 280 1800, 1800 419 3646

Level 2

Manager contact
Name– Ms. Sumiran Bhatia
Manager – Executive Correspondence Unit
Address– American Express Banking Corporation Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002
Contact Number – 0124 336 2044, 0124 336 2172
Email – Manager-Customerservicesindia@aexp.com

Level 3

Higher authority Contact
To lodge the complaint, they can contact –
Name– Mr. Rajiv Bathla, Head of Operations,
Address– American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002
Email – Head-Customerservicesindia@aexp.com

Hope, you have got all the required information about American Express contacts. For more information visit its official website given to you in this page.

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