Do you know that retail represents a vast opportunity in Nigeria? Do you know that internet and broadband penetration in Nigeria is accelerating? Do you know that retail combined with the power of the internet represents an opportunity to create great customer experiences, a system for distributing consumer goods and unbelievable product selection.
We at Konga are working to create a new type of retail company. We are building the human, technological and logistical systems needed to get Nigerians what they want (mobiles, consumer electronics, beauty supplies, etc) delivered to their doorstep anywhere in Nigeria. We are a driven, focused and well-funded company looking for super-talented people. The people we hire believe in the rise of the Nigerian middle class, are in awe of the impact of technology and believe that the only way to predict the future is to invent it.
FASHION STYLIST
JOB SUMMARY
Keeping up to date with current and changing trends in fashion and design.
Advising apparel category manager on fashion styling for visuals
Selecting the most appropriate pieces from collections and ranges for the shoot.
Purchasing props for shoots.
Supervising photo shoots.
REQUIREMENTS
Relevant degree fashion merchandising, styling & designing.
Portfolio of past projects.
Significant experience in styling ideally at an online apparel retail outfit.
Excellent team skills
Experience managing models.
A track record of successful fashion shows and projects.
Strong communications skills
COPY WRITER
JOB SUMMARY
Responsible for generating .the words, slogans and audio scripts that accompany apparel visuals.
The typical creative process can involve:
Discussing the company advert theme and message and target audience with Head Merchandiser.
Brainstorming visual and copy ideas with other members of the creative team
Writing and presenting a content on Konga.com website
Modifying copy until the Content Production Manager is satisfied
The copywriter is accountable for checking all the content being advertised is truthful and complies with codes of advertising practice.
REQUIREMENTS
2 or more years related experience
A passion for leaming writing
Ability to perform well under pressure.
Bachelor’s degree in Art and or Languages.
Portfolio of past work (Blog)
PROGRAM MANAGER
JOB SUMMARY
As a Program manager you will drive the technical vision, design and implementation of the next-generation online customer
experience.
You’ll transform the company’s vision into elegant technical designs. That will ultimately turn into a seamless shopping experience used by customers all over Nigeria. Managing feature sets throughout several inter phases you’ll have the chance to see your ideas and designs through completion and high-volume delivery to customers. You will be working with other key team members in the product category teams as well as experienced Software Development Engineers.
Be an advocate for end-users and customers, so your passion for anticipating customer needs and creating solutions for them will really help you shine in this role. You will also be responsible for authoring technical specifications, including envisaged usage cases, customer scenarios, demos for customers and prioritized requirements lists.
The ideal candidate is a strategic thinker with great project management and communication skills, and with a strong technical understanding.
This individual should also have strong engagement management skills including the ability to drive analytical rigor in decision making, strong business acumen, posses’ deep technical insights and with that have the ability to speak in both business and technical terms
REQUIREMENTS
Proven ability to manage multiple work-streams and/or projects concurrently and deliver on-time
Proven track record of driving high impact projects that require strategic thinking, analysis, business planning and execution.
2+ years of project management experience for high profile cross team projects.
Master’s or Bachelors degree or equivalent computer science, electrical engineering related technical disciplines.
LOGISTICS MANAGER & INBOUND LOGISTICS MANAGER
JOB SUMMARY
Recommend optimal transportation modes, routing. equipment, or frequency.
Establish or monitor specific supply chain-based performance measurement systems.
Create procedures for logistics activities,
Train shipping department personnel ln roles or responsibilities regarding global logistics strategies.
Maintain mantes, reports, process documentation, customer service logs, or training or safety records.
Implement specific customer requirements, such as internal reporting or customized transportation metrics.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Participate in carrier management processes, such as selection, qualification, or performance evaluation.
Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Ensure carrier compliance with company policies or procedures for product transit or delivery.
Direct distribution center operation to ensure achievement of cost, productivity, accuracy. or timeliness objectives.
Negotiate transportation rates or services.
Recommend purchase of new or improved technology, such as automated systems.
Develop risk management programs to ensure continuity of supply in emergency scenarios.
Plan or implement improvements to internal or external logistics systems or processes.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, Of Shipping.
Analyze the financial impact of proposed logistics changes such as routing, shipping modes. product volumes or mixes, or carriers.
Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency; speed, or quality of transportation services.
Implement or monitor carbon or environmental management, accounting, or audit systems.
REQUIREMENTS
Education – Graduate Caliber with 5 – 7 years solid logistics experience in e-commerce, courier and/or logistic companies.
Membership of CILT or CIPS is additional advantage.
Import & Export logistics – Verifiable working knowledge of customs clearing, Air freight, forwarding, last mile logistics, HS codes,
Transportation — Knowledge of principles and methods for enhancing turnaround time, delivery lead time including the relative costs and benefits.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling. Leadership technique and coordination of people and resources.
Order Processing — Knowledge of packaging materials, order handling processes, quality control, costs and other techniques for maximizing the effective distribution of goods.
Law and Government — Knowledge of transport laws, permits, Customs, SON, FRSC, Police, via and LASTMA relationship management.
WAREHOUSE OFFICER
JOB SUMMARY
Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures.
Processing orders
Operating mechanical and IT systems
Liaising with customers experience team and other departments.
Effective picking and packing of items,
Ensuring compliance with all Safeguards warehouse operations and contents.
Participation in physical counts; reconciling with data storage system.
REQUIREMENTS
Ordinary or Higher National Diploma
Candidates with qualification in distribution, logistics, transportation, management, business studies or retail management.
Relevant experience can be useful, particularly any teamwork experience.
HUMAN RESOURCES MANAGER
JOB SUMMARY
Recruiting and staffing.
Organizational departmental planning.
Performance management and improvement system.
Organization development.
Employee on boarding, development needs assessment and training, policy development and documentation.
Employee relations, company-wide committee facilitation, company employee and community communication, compensation and benefit administration.
Employee safety welfare, wellness and health
Charitable giving and employee services and counseling.
REQUIREMENTS
BSc Minimum, Msc preferred
3 years minimum experience in said field.
Managerial experience
Ability to work under pressure
Someone who is performance driven.
LINUX SYSTEM ADMINISTRATOR
JOB SUMMARY
Assist in support, maintenance and capacity planning of linux and windows server environments
Support and maintenance of development and QA environments.
Support maintenance and capacity planning of office network and systems,
Monitor server performance and troubleshoot performance issues.
Ensure backups are funning in accordance with disaster recovery policy.
REQUIREMENTS
3 or more years related experience (personal projects can count towards this; we like self-motivated people).
Great troubleshooting and problem solving skills.
A passion for learning new technologies and concepts.
Ability to perform well under pressure.
Experience working with Linux (preferably Ubuntu).
Experience managing high performance web infrastructure (ruby on rails, nginx, etc)
Experience managing high performance data infrastructure (MySQL, memcache etc.).
Experience backing up MySQL in high load environments and recovering from a backup
Good understanding of network and internet-related concepts such as DNS, HTTP, DHCP, TCP/IP, etc.
Good understanding of network and systems security.
Ability to spec hardware requirement for different services and software applications.
Excellent communication skills with the ability to communicate with tech and non-tech team members equally.
SOFTWARE ENGINEER
JOB SUMMARY
Participates in the technical design of application systems.
Develops and implements application systems.
Assists in definition of project tasks; analyzes and estimates cost and time.
Performs change impact analysis tasks.
Creates comprehensive unit test plans and test cases.
Participates in design, coding, testing, implementation, and documentation of solutions.
Creates and executes performance tests to ensure that expected application performance levels are achieved.
Designs, codes, tests debugs, documents, maintain, and modifies computer programs of moderate complexity significance, and risk.
Contributes and at times, leads clients and technical staff to investigate, analyze, and resolve technical problems related to system functions, programming, and procedures.
Joins in post-implementation reviews of both application development content and process to maximize and share learning.
Shares in monitoring operating efficiency of existing systems.
Writes documentation that describes installation and operating procedures
Successful applicants will exemplify Konga.com’s ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
REQUIREMENTS
Bachelor’s Degree in Computer Science
5+ years experience with Java (J2EE)
5+ years web application development experience
Exposure to VCS, TDD, CI
Proficient in HTML, CSS, JavaScript
Proficient in SQL
Exposure to architecture design
Strong technical background
CUSTOMER EXPERIENCE REPRESENTATIVES
JOB SUMMARY
Receives customers’ requests by telephone or mail, analyzes requests, provides information requested or ascertains who can best provide the information and routes the request to the proper person.
Analyzes transactions, corrects records, and adjusts errors.
Searches Company records to fulfill customer requirements
Traces status of orders.
Resolves customer questions related to orders, takes orders as needed.
Maintains liaison with other departments for order completion.
Writes up order, mails catalog, samples, and similar data to customer, as required.
Responds to customers’ requests via telephone or mail using available resources.
Contacts customers to ascertain data omitted on orders.
Has knowledge of product line, prices, delivery time, and drop ship items various marketing promotional services and similar data as required.
Prepares and forwards preliminary paperwork to Returns and Replacements on problem orders and gifts not received.
REQUIREMENTS
One (1) year’s experience.
Knowledge and ability-English and grammar.
Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job.
Ability to compose correspondence.
METHOD OF APPLICATION
Interested candidates should fill applications form at http://careers.konga.com. Submission of applications closes 15th February, 2013.