Job Description
To oversee all matters relating to underwriting, approving, monitoring and management of all lending products in SCB West Africa in line with the bank’s credit policies, processes and controls.
Ensure that loan facilities are approved at correct levels of approval and in conformity with the credit policy and CAD requirements within the West African Cluster. Also to maintain Credit Cards, Personal Loans & Home Loan portfolios within budgeted parameters through detailed portfolio analysis backed by MIS and early warning trends.Will also help in deepening bench strength and also serve as back up for Cluster Credit Head.
Key Roles & Responsibilities
Customer Franchise:
• To drive the growth of a good quality risk asset portfolio in line with SCB’s policies, processes and controls and empower customers to meet their financial obligations.
• To make positive contributions to the development of lending products that meet the financial needs of customers.
Financial Performance:
• To grow revenues through effective credit management which will ensure that the bank has a good and profitable risk asset portfolio.
• To reduce delinquency rate and loan impairment by identifying and focusing on approving loans for customers in thriving sectors or business segments.
Risk & Control:
· To drive the growth of a good quality risk asset portfolio in line with SCB’s policies, processes and controls
· To Monitor the Portfolio in order to ensure that a healthy portfolio is maintained thereby contributing to overall Consumer Bank goals and objectives.
· To ensure that facilities are approved at correct levels and are in conformity with Credit Policy
· To design and implement control measures to meet all regulatory and internal requirements.
· To ensure compliance with the local regulatory requirements and the bank’s credit policies.
§ To maintain CCPL & Mortgage Portfolios within budgeted parameters through detailed portfolio analysis backed by MIS and early warning trends
§ To assisting Business Unit Heads and SORO in coordinating, driving and directing effective compliance and operational risk management at the Business Unit level
· Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues
People Management:
• To create a performance driven environment which will motivate staff to make positive contributions to the growth of the bank.
• To develop special skills and talents of staff through mentoring and effective training.
Business / Product Development: Example:
· To undertake and coordinate business monitoring activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur
• To support business / product developments by providing feedbacks and information relating to prospective target market segment risks.
• To formulate credit policies/ develop product programs to support new business/product launches.
• To provide necessary portfolio analyses and credit performance forecasts, and to review financial proposition with the Business to ensure good growth of quality assets.
Credit Initiation:
· To supervise appraisal of CCPL and Mortgage Loan Applications and subject them to credit analysis identifying potential risks and advising Loan Center Managers/ Credit Initiation staff of corrective action to be taken to minimize credit losses.
· To review credit facilities in line with my Delegated Authority and recommending those requiring higher approval level of approval.
· To constantly review and formulate new acquisition policies to reflect changes in risk/ competitive dynamics in the market place.
· To review and ensure that Product Programs are renewed on timely basis.
· To improve TAT by supporting process reengineering in credit operations
· To ensure that facilities are approved at correct levels and are in conformity with Credit Policy
· To Ensure that approvals are within CAD parameters and level 3 approvals minimized
· To identify areas of weakness during credit processing, organizing and/or recommending suitable training for staff involved in credit recovery process.
· To liaise with Credit Services, continuously review credit processes and procedures and ensure that work flow is consistent with credit approvals to achieve high portfolio standards in Consumer Banking
· To monitor programs’ approval rates and help maximize approval rates without compromise in new accounts quality.
· To support acquisition marketing programs launches through effective management of program risks and profitability.
Portfolio Management:
• To manage portfolio risks and profitability through constant review and effective formulation of portfolio policies, including authorization, line extension and renewals.
• To support portfolio marketing programs through effective management of program risks & profitability and to maintain a balanced mix of risk segments.
• To develop, implement and monitor the use of Application scorecards and other risk management tools/systems, to ensure that portfolio quality is maintained.
• To perform periodic monitoring and analyses of portfolio performance to ensure that sound portfolio quality is maintained.
• To establish early warning mechanisms, stress tests and contingency plans for business recovery management purposes.
• To support the development of management information systems, which form the statistical base for the formulation and modification of credit policies.
• To ensure timely reporting of related portfolio information to the senior management.
• Reviewing and documenting any changes to the rating process, including the reasons for the changes;
• Reviewing the rating criteria to evaluate if they remain predictive of risk (and changes to the rating process, criteria or individual rating parameters must be documented and retained); Active participation in the design or selection, implementation and validation of models used in the rating process; Oversight and supervision of models used in the rating process; and ongoing review and alterations to models used in the rating process.
Collections:
• To oversee monitoring of delinquency and loss levels of portfolios and recommend appropriate portfolio actions to be taken.
• To coordinate with Collections unit to ensure timely reporting of related portfolio/collections information to the senior management.
Qualifications & Skills
· University degree background with credit risk management experience
· Consumer Banking experience with proven credit skills
· Good understanding of local market and consumer banking credit in general
· Possess an eye for detail
· Good analytical skills
· Good interpersonal skills
· Good communication skills
· Good financial and MIS skills
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
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