GENERAL DUTIES
Supports CUNY campuses with Financial Aid systems, processes, data, and related issues.
* Assists with financial aid systems, including implementation, data quality, training, and troubleshooting
* Supports the implementation of new policies and procedures
* Serves as a liaison among different constituents involved with financial aid issues
* Understands and assures compliance with CUNY, state, city and federal rules and regulations
* Conducts special projects and creates analyses and reports
* Performs related duties as assigned.
CONTRACT TITLE
Higher Education Assistant
FLSA
Non-exempt
CAMPUS SPECIFIC INFORMATION
The Office of University Controller [OUC] oversees four key financial areas for the University: Accounting, Financial Reporting and Accounts Payable; Treasury and Cash Management; Investments; and Procurement including Minority and Women Owned Business Enterprise (MWBE) program support.
Reporting to the Associate Director SFA Operations, the Assistant Director provides professional assistance in the management of the University's centralized student refunding activities in the Student Financials and Accounts Payable modules of PeopleSoft (CUNYfirst) for over 23 colleges, schools, and divisions. The Assistant Director manages the day-to-day operations of all aspects of the weekly financial aid disbursements, tuition refunding, and payroll activities in PeopleSoft and Legacy systems. The Assistant Director ensures quality customer service to colleges, delivery of accurate and timely payments to students and compliance with federal Title IV financial aid, state, city and institutional guidelines for financial aid, scholarship, grant, and tuition refunds.
Other duties include, but will not be limited to the following:
* Ensures accurate and timely student refunds, reviews daily system reports to ensure updates to student records and files, identifies and analyzes rejected data, and initiates measures to prevent future rejections.
* Manages the financial aid disbursements and refunds from the SFA legacy system and the SFA Legacy/CUNYfirst interface process system until conversion to CUNYfirst for all colleges, schools and divisions is completed.
* Participates in developing and coordinating the annual disbursement and refunding calendar with the various central office units, college bursars, and financial aid directors,
* Researches and evaluates issues raised by colleges concerning processing, errors, and enhancements, and coordinates the communication of the issues to appropriate technical and operations staff, committees, and management; monitors issues through resolution.
* Acts as a liaison to accounting, cash management, production support, IT, and programming units for disbursement and refunding activities.
* Coordinates staff in updating systems and modules for uncashed and undeliverable checks and rejected electronic refunds, and stop payments.
* Coordinates year-end and new-year system activities and monitors testing with various central office administrative and technical staff to ensure accurate transition to new fiscal year.
* Coordinates training for the colleges; develops and updates training materials.
* Provides support to Internal Audit and prepares management reports on disbursement/refunding activities.
* Attends and represents the department at meetings called by the Financial Aid Directors, Bursars, and other groups and committees.
MINIMUM QUALIFICATIONS
Bachelor's degree and four years' related experience required.
OTHER QUALIFICATIONS
* Four years of experience in student financial aid/assistance, compliance and training services, programs and related operations in a higher education institution preferred
* Thorough knowledge of federal and state student financial aid/assistance programs, regulations, and compliance functions regarding the disbursement and reporting of funds
* Experience using PeopleSoft Campus Solutions modules and database management programs
* Strong Excel spreadsheet computational skills required to create formulas, tables, graphs, charts, and reports including financial ratios, trends, forecasts, projections, comparisons, and impact analyses
* Working knowledge of financial aid Title IV regulations and programs
* Must be detail-oriented and accurate, with strong analytical, technical, and research skills
* Effective verbal/writing communication and interpersonal skills, plus strong organizational skills with the ability to establish plans and manage a large workload and multiple assignments with conflicting priorities to meet strict deadlines in a fast-paced office
* Must maintain integrity, confidentiality, and a professional demeanor, plus work collaboratively with diverse staff members of various levels
COMPENSATION
Commensurate with experience and qualifications.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
For full consideration, submit a cover letter and résumé online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.
The direct link to the job opening from external sources is:
https://home.cunyfirst.cuny.edu/psp/cnyepprd/GUEST/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action;=A&JobOpeningId;=12339&SiteId;=1&PostingSeq;=1
CLOSING DATE
The initial review of applications will begin 2/17/15, and will close 3/05/15.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.
*Job Title:* Assistant Director, SFA Operations for Student Refunding (University Financial Aid Specialist) - University Controller
*Job ID:* 12339
*Location:* Central Office
*Full/Part Time:* Full-Time
*Regular/Temporary:* Regular