Our Client is a world class and highly regarded market leader across a diverse client base. Offering user-friendly imaging products that optimize productivity and business efficiency, its innovative hard- and software solutions integrate all aspects of the imaging chain, from image acquisition and processing to image display and management.
With its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia Pacific it designs and develops IT and IP (internet protocol) visualization solutions for a variety of selected professional markets: control rooms, defense & aerospace, digital cinema, healthcare, media & entertainment and simulation & virtual reality.
Active in more than 90 countries with nearly 4,000 employees worldwide this client is looking for an IT and IP Technician capable of achieving/maintaining excellence in service and supporting the momentum of business in the Kingdom of Saudi Arabia.
The position is a newly created role in keeping with the company’s plans for expansion and solidifying its market presence in the KSA The role calls for experience in the IT and Internet Protocol (IP) concepts and the ability to share the knowledge and guide the client’s Technical and Audio Visual end users.
Main Function:
• Responsible for operating and maintaining IP network platforms.
• Develop operational methods and procedures as they relate to supporting technologies and services deployed within the network.
• Maintain the technical computing infrastructure within the business.
• Responsible for the well being of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions.
Core Responsibilities
• Set up and/or install new equipment and systems
• Maintain and setup equipment that is utilized for showsite and offsite locations
• Troubleshoot and/or repair equipment and system issues
• Provide training solutions such as documentation of systems and procedures
• Troubleshoot and repair network issues such as LAN hardware and connectivity
• Troubleshoot hardware, perform repair and preventive maintenance
• Monitor systems resources and usage to analyze performance levels and identify potential issues
• Maintain backups and contingency plans, monitor user activity and disk space
• Define project scopes for enhancements to software & hardware systems, including task lists, timelines and budgets
• Analyzes and develops solutions for failures and outages and coordinates the repair efforts of networking equipment.
• Remains current on the latest data network technology through completion of required/recommended training and reading material.
• Performs both internal and external escalations on all hardware and software failures and all data related outages.
• Maintains a commitment to safe practices and holds others equally accountable.
• Maintains and supports IP infrastructure. Update all systems and databases with careful attention to detail.
• Processes new activations, disconnects and migrations of customer services.
Job Details
Date Posted:
2014-01-20
Job Location:
Riyadh, Saudi Arabia
Job Role:
Technology/IT
Company Industry:
Manufacturing
Preferred Candidate
Career Level:
Mid Career
Gender:
Male
Nationality:
United Arab Emirates; Bahrain; Kuwait; Oman; Qatar; Saudi Arabia
Degree:
Bachelor's degree / higher diploma
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