Solutions Engineer – Telecommute
Contract
Norcross, GA
This position requires a background in the installation and management (not just an end-user) equally of both infrastructure and application monitoring solutions, with a demonstrated ability to implement and manage change in a large-scale, mission-critical environment.
Strong organizational and communication skills are necessary. A strong background in designing, implementing, and supporting monitoring infrastructures is required.
Essential responsibilities, skills and proven experience must include:
• Implementation, management, and maintenance of the following monitoring solutions: CA Technologies’ Service Operations Insight (SOI), Application Performance Management (Introscope, APM Cloud and CEM), Insight Database Performance Manager (Insight DPM), Spectrum, eHealth, System Edge agents, NetQoS, Network Systems Management (Unicenter NSM), Virtual Assurance for Infrastructure Manager (VAIM), and HP Sitescope
• Ability to work with both Windows and Linux operating environments.
• Ability to create and maintain both shell and Perl scripts.
• Ability to apply knowledge of monitoring architecture and sound technology principles to deliver high-quality, cost-effective solutions.
• Leading edge technology awareness and research skills.
• Ability to work simultaneously across multiple projects, delivering on key project milestones, and communicating effectively with a wide variety of people.
• Participation in Disaster Recovery infrastructure planning, building, and testing.
• Definition of service offerings, KPIs and SLAs to support both operational and business requirements.
• Presentation of highly technical solutions for engineering and peer reviews.
• Adherence to PCI and other industry standard security requirements.
SKILLS AND EDUCATION REQUIRED:
This position requires a strong technical background in industry standard (SNMP, Agent based, Remote Polling) monitoring technologies, with the proven capability to implement and support complex environments. Experience with CA Technologies and HP solutions is required, as is a strong knowledge of both UNIX and Windows operating systems and architecture. Experience in an e-commerce environment is strongly desired, as is a working knowledge of networking protocols and components. Experience with Orion Solarwinds, CiscoWorks, HP Server Automation, HP Network Automation, HP Operations Orchestration, Microsoft SCOM, Blue Coat ProxySG (URL filtering) is a huge plus.
Excellent people and communication skills are an absolute requirement.
Project management and excellent troubleshooting skills are required.
Strong change management process skills are required.
Other areas of experience that are beneficial include:
• Experience in performance, tuning, and capacity planning.
• Experience in generating alert and service level dashboards.
• Experience with proactive monitoring and automation of reports depicting performance, availability and capacity trends.
• Familiarity with IBM iSeries, OpenVMS, WebMethods and SOA monitoring solutions.
• Vendor management.
5-8 years experience required. Bachelor’s degree at a minimum is required.
The Solutions Engineer is responsible for the research, selection, installation, implementation, and ongoing management of monitoring solutions deployed on client-facing applications at . This position reports to the Manager of Tools Engineering and is part of a dedicated team that works closely with other engineering teams to Essential responsibilities, skills and proven experience must include:
• Implementation, management, and maintenance of the following monitoring solutions: CA Technologies’ Service Operations Insight (SOI), Application Performance Management (Introscope, APM Cloud and CEM), Insight Database Performance Manager (Insight DPM), Spectrum, eHealth, System Edge agents, NetQoS, Network Systems Management (Unicenter NSM), Virtual Assurance for Infrastructure Manager (VAIM), and HP Sitescope
• Ability to work with both Windows and Linux operating environments.
• Ability to create and maintain both shell and Perl scripts.
• Ability to apply knowledge of monitoring architecture and sound technology principles to deliver high-quality, cost-effective solutions.
• Leading edge technology awareness and research skills.
• Ability to work simultaneously across multiple projects, delivering on key project milestones, and communicating effectively with a wide variety of people.
• Participation in Disaster Recovery infrastructure planning, building, and testing.
• Definition of service offerings, KPIs and SLAs to support both operational and business requirements.
• Presentation of highly technical solutions for engineering and peer reviews.
• Adherence to PCI and other industry standard security requirements.
Job Requirements
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• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)
• ATOP – Accrued Time Off Program
• Consultant Lunches and Outings
• Consultant Web-Site
• Name Plates
• Care packages/Survival packs
• Dedicated Consulting Services Representative
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