Service Desk Associate (Job Number:400235)Description:SAIC has an opening on the Alyeska Consolidated Service Desk for a Service Desk Associate, Computer Technician I located in Oak Ridge, TN. The successful candidate must be flexible in the days and hours worked with availability needed for shifts between 11am – 11pm Monday through Friday. Weekends and holidays are typically not required for this position.JOB DESCRIPTION: To provide technical support to computer customers needing assistance with Active Directory account administration (full account life cycle), distribution of software, hardware troubleshooting, remote access and VPN support, and service / support request entry via an incident tracking system. If unable to resolve requests at first contact, technician will collect and…