BACKGROUND
Deloitte Consulting LLP (“Deloitte Consulting”) is one of the nation’s leading consulting firms for business strategy, operations, technology and human resources planning. We bring together a strong combination of experience, scale and capabilities to help clients address their most complex business problems. The organizational structure of our parent organization, Deloitte LLP (“Deloitte”) and our collaborative approach integrate our consulting services with other Deloitte subsidiaries offering tax services, financial advisory services, and risk management capabilities. Clients depend on us for straightforward advice and results that create value.
With nearly 10,000 Deloitte Consulting employees in more than 80 U.S. cities, we understand that people are our most precious resource. We also know that serving our clients and helping them and our people excel demands a diverse range of skills, talent, experiences and backgrounds.
Deloitte’s Solutions Network (SNET) is a global network that connects Deloitte’s solution centers, extended delivery centers, clients, and vendor partners. The primary focus of the SNET is to support client development projects, client pursuits, solution development, and practice development. The SNET does this by providing project teams with a hosted infrastructure that includes a large mix of hardware vendors, operating systems, and technical application expertise. The SNET also provides on-site technical architecture and application experts for Deloitte’s clients.
The Solutions Network consists of experts with knowledge of all major package applications and technologies ‑ PeopleSoft, Oracle, SAP, Siebel, Middleware, BI/DW, JAVA, .Net, Networking, SAN, Server Virtualization, Cloud, etc. SNET staff is exposed to new and emerging technology, and in many cases serves as an R&D function for Deloitte.
As a dynamic and leading edge company, Deloitte offers a phenomenal opportunity for staff to join a high growth environment to expand, enhance and strengthen their client service and technology skills.
SCOPE
The Hosting Operations Engineer will be responsible for providing support for activities related to cloud hosting on the x86 platform architecture. This individual must understand thoroughly how to leverage cloud and virtualization technology with hands-on technical experience. This is a client facing role with a major focus on support of Deloitte’s hosting ecosystem.
The position will be focused on the following activities:
Provide first level operations support of Deloitte’s hosting ecosystem to project teams and clients
Full lifecycle management of environments from deployment, through maintenance, to decommission
System administration of Windows and Linux operating systems
Maintaining network and security, including user authentication, Active Directory, and DNS
Work with service providers to enable managed services and new technologies
Manage templates and software repositories
Complete billing, change management, maintenance, and notification processes for the environment
Provide experience in virtual server technology to resolve technical issues, and hands-on client project support
Work with application owners/groups to ensure proper architecture and function of Deloitte’s hosting ecosystem
Work with consulting practice on Pursuits, RFP responses, and solution development and sustainment
Provide technical support for the SNET and our clients
Deliver technology solutions that extract and maximize business value from IT investments for SNET and our clients
Implement the latest virtualization technology, tools, and capabilities
Create and maintain best practices documentation for cloud computing procedures and processes
Review operations and business requirements for projects pertaining to Deloitte’s hosting ecosystem with all project teams, management and client services groups for deployment and ongoing operations support
The SNET Hosting Operations team works with vendors to provide environments so that our applications teams are able to deliver exceptional value to our clients, and research and development for the practice. The ideal candidate will have extensive server virtualization and cloud experience. This position will require up 20% travel. Partial telecommuting options are provided.
PERSONAL QUALIFICATIONS
1+ years of relevant professional experience in a large, diverse, server environment
Prior government and/or commercial consulting experience preferred
Knowledge of VMWare, HP, IBM, Cisco, EMC, Dell Systems and other major vendors of infrastructure technology
Bachelor-level degree in engineering, information technology, data communications, telecommunications, computer science, or equivalent educational or professional experience and/or qualifications.
Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment
Knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology
System administration, deployment, and operational expertise Windows, Linux, and VMware
Experience with VMware and knowledge of other virtualization technologies such as OVM
Familiarity with public and private cloud computing environments based on VMware
Knowledge of big data and analytics solutions, and Hadoop environments is a plus
Knowledge of Microsoft IIS, Domains, Active Directory. Familiarity with DNS and WINS
Knowledge of SAN technology
Knowledge of networking and network/system security
Experience in server hardware and operating systems
Knowledge of Backup management applications
Knowledge of database administration, such as SQL or MY SQL is a plus
Ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology
Demonstrated record in leading and instilling service disciplines and team work
Ability to work independently and manage multiple task assignments
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting, and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world’s most well-known and respected companies, including more than 75 percent of the Fortune 100.
At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you’ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients’ will be heard.
About Deloitte
As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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