Title: Enterprise Storage Engineer
Location: TN-null
Unum is a company of people serving people. As one of the world’s leading employee benefits providers and a Fortune 500 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury.
Headquartered in Chattanooga Tennessee, Unum has significant U.S. operations in Portland, Maine, Worcester, Massachusetts and Glendale, California with 35 field offices nationwide. We are flexible on location and will consider Telecommuting options for the right candidate.
Unums Global Business Technology organization is made up of 1,200 talented, forward-thinking IT and Business professionals. We value individual strengths, innovation, leadership, collaboration and strong partnerships. We offer defined career paths as well as on-going training and international development opportunities. As an organization, we contribute to the achievement of Unum’s strategic goals through the delivery of smart, innovative technology solutions.
General Summary
Unum is seeking to add an experienced Storage Engineer to focus in Open Systems environment(s). This rolewill join a high-performance, telecommuting team with shared goal of ensuring required levels of performance, availability and recoverability while maximizing value of storage environment to meet corporate objectives. This position requires the passion and talent to find optimal ways of exposing storage services through emerging hybrid cloud model(s) including two enterprise data centers.
Designs and implements storage solutions based on business partner requirements and opportunities for continuous improvement
Provides leadership results to ensure continued progress in on-going transition from legacy models of backup and recovery (backup clients, physical tape, etc)
Participates in technical discussions with application and business partners to represent storage throughout project planning process
Delivers ongoing administration, maintenance, security, and availability of storage infrastructure while adhering to tight operational models
Provides a high level of technical expertise across multiple storage technologies from multiple vendors
Performs advanced troubleshooting and resolution of problems to include 7×24 on call
Determines performance and availability baselines; develop and implement actions to resolve unfavorable trends before they impact production
Assists in developing and rolling out storage management methodologies and automation
Supports security, development and production support efforts across the organization as needed
Works with other engineering disciplines to develop shared infrastructure solutions, roadmaps and plans
Technical Requirements
The qualified candidate will have 5 years of increasingly responsible experience selecting, implementing and supporting for storage solutions to include virtualization and data replication components. The candidate must have proven expertise in providing design, implementation and Level 2/3 support of at least one enterprise backup software with preference for IBM TSM Unified Recovery Suite. The candidate must have proven success with coming up with innovative yet effective solutions and presenting these options to application and business partners. Technical Knowledge should include most of the following:
Enterprise storage arrays (IBM, EMC, HDS) to include SSD
Storage virtualization (IBM VCS/SVC a plus)
Storage optimization (de-duplication, auto-tiering, compression, thin provisioning, etc.)
IBM TSM Unified Recovery Suite, preferred or other Enterprise Backup/Recovery Software
IBM TSM for Virtual Environment
Fiber channel director-class switches (Brocade or Cisco)
Brocade Fabric Manager
IBM ProtecTIER VTL
IBM ATL tape libraries (TS3500)
Host-side connectivity including VMWARE, VDI and IBM mainframe
SRM software such as IBM TPC
Remote site storage replication
Enterprise NAS, file services/hosting experience a plus
Automation and/or orchestration tools
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Willingness to manage a 24x7x365 storage and backup environment including on-call rotation, weekend work, etc.
A strong desire and passion to improve our services to customers
Able to effectively deliver expertise as part of high performance team
Ability to work effectively in a dynamic and challenging environment across multiple geographic locations including other countries
Comfortable with progressing multiple high-priority projects simultaneously
Able to effectively delivery expertise and share expertise with other staff to improve team
Good interpersonal skills
Ability to stay composed and effective under pressure, such as production problems
Excellent oral and written communication skills
Works with little direct supervision
A proven track record to come up to speed quickly on new technologies and solutions
Technically curious looks at market and what other companies are doing and shares this information
Excellent adherence to ITLM practice and related policy
Unum offers world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.
Unum is an equal opportunity and affirmative action employer regardless of a person’s race, color, religion, national origin, age, disability, military status, gender or sexual orientation.