Co Ntactcentrenews. Transport for London (TfL) has launched the next generation in customer service technology with its first ever ‘TravelBot’. The new...

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  • Despite the rapid evolution and adoption of cloud telephony systems, many organisations are still reluctant to take this step. This is largely due to concerns around data security. Some believe that sticking to traditional data servers minimises the...

  • DALLAS, TX—(Marketwired – Aug 10, 2016) – Masergy Communications Inc., today announced its top channel partners from Fiscal Year 2016. The company's award–winning Global Partner Program is renowned throughout the industry for helping enterprises evolve...

  • It’s ironic that an industry built on the idea that it can cut through the clutter of traditional marketing is becoming a pretty cluttered space in its own right. But that’s what happens when you become successful—everybody wants a...

  • Are you looking out for hiring professionals or freelancers for getting micro jobs done? Are you looking out for cost effective methods to get your work done? If Yes, Then you are at the right place. Spottask.com offers a platform for employers to hire...

  • 101 Ecommerce Tips to Boost Holiday Sales
    via onlinebusiness.volusion

    Make your holiday ecommerce prep as simple as possible with these 101 tips. From promotions and discounts to SEO and design, this list covers it all. The 2013 holiday season is looking to be the brightest yet. In fact, based on customer data so far...

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  • Contact Centre Club News

    A world of customer contact information for the contact centre and customer service industry.

  • About - Contact Centre Club News 2017

    Contact Centre Club News is a market information website for the UK contact centre industry. The site aims to become the leading distributor of customer contact

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