Dear All,
Aviva insurance cheating all the people
Please take this is my complaints, I have lose my 40,000Rs please share this help to all people
Please help me
I have invested Rs. 40,000 to Aviva, But my return amount is Rs. 3914.
I have purchased policy from indusind bank avinashi branch, they told me: Pay single premium then you will be get full amount amount with interest not an issue
But I have paid two premium(Rs.40,000), my return amount is Rs. 3914 (Since not received this amount also).
I have sent mails and calls but not getting proper response.
Could you please check below mails( my conversions with aviva)
Please consider this my complaints.
Thanks & Regards,
Komarasamy
Reply from Aviva ---
Policy Number - ALS2316121 Product UIN: 122L053V01
Dear Mr. Komarasamy,
This is further in reference to your concern regarding your above mentioned policy with us.
Basis your email we understand that you have concerns regarding non receipt of early lapse surrendered cheque of the policy.
With respect to your concern we would like to inform you that your policy was issued on 31.01.2009 with an annual premium of Rs. 20,000, It had been taken for 20 years however only two year premiums were received for the policy.
Your policy had got early lapse surrendered on 01.02.2013 due to non receipt of premium since 31.01.2011 and after completion of 2 years of reinstatement period. Please refer Article 2) Payment of Regular Premium, Grace Period & Reinstatement, and Dealings with the Policy for your reference.
2(b)(ii) (2 says - Greater than 12 months but less than or equal to 36 months from the Commencement Date, then all risk cover under Article 3)a) and the benefits under applicable riders, if any, shall cease immediately and no benefits shall be payable other than the Fund Value as at the date of notification of death of the Insured, at which time the Policy shall automatically terminate. The Policyholder may reinstate the Policy within two years of the due date of the first unpaid installment of Regular Premium subject to Article 2)d). If the Policy is not reinstated within the aforesaid two year period, the Policy shall automatically terminate at the date of the expiry of the reinstatement period and the Surrender Value shall be payable. During the period from the due date of the first unpaid installment of Regular Premium up to the date of reinstatement, the Charges as specified in the Schedule, except the Mortality Charge and Rider Charges, if any, will continue to be deducted.
Please find the attached charge statement for the details of deductions of charges in the policy.
Fund value at the time of early lapse surrendered of the policy was Rs. 24,885, surrender charge was deducted as per policy terms and conditions. Please refer policy schedule for the details.
As per T&C- If more than one but up to two Policy Years’ Regular Premium has been paid then surrender charges will be 75%.
24885 * 75% = Rs. 18664, Service tax on penalty as per government guidelines. 12.36%
12.36% of Rs. 18664 = 2307
Surrender value = Fund value – surrender charges – Service tax
24885 – 18664 – 2307 = Rs. 3914.
A cheque of Rs. 3914 was dispatched to your communication address and showing delivered to you. Please refer the dispatch detail as below:
ALS2316121
CHEQUE
N. P. Komarasamy
09-Feb-2013
43999392850
Delivered
Bluedart
OPERAT-PSER-CANC
19-Feb-2013
SELF
However as per the record ( encashment status checked with Bank), cheque has not been encashed till now so we request you to please visit our nearest Aviva branch and submit the fresh cheque issuance request. Carry your original Id proof while visiting, Fresh payout form is available at our branch.
Amount was invested in Balance(40%) and Growth funds(60%). Aviva investor is being attached for your reference which will give you the details like companies listed under the various funds, returns since inception. for NAV details, please visit our website ]Aviva India[/url] Fund management/ NAV. Returns in the policy was good.
We thank for your Support.
Should you have any further queries, please do not hesitate to contact our Customer Services Group at 1800-103-7766/ 0124-2709046.
Sincerely,
Gaurav Singh
Customer Advocacy Team
Aviva Life Insurance Co. India Pvt. Ltd
E-mail: complaints@avivaindia.com
From:
Padmanaban Dharmarajan (padmanaban.dharmarajan@gmail.com)
Date:
Wednesday, April 09, 2014 11:03 AM
To:
customer services/gur/aviva (customerservices@avivaindia.com); complaints (Complaints@avivaindia.com)
Subject:
Re: Reg: Policy Status Problem
Hi Nidhi/CustomerService/Aviva,
Thanks for your not response.
Since now Im not getting any reply mail from this.
I will forward all this conversation to IRDA by tomorrow
Thanks
On Tue, Apr 8, 2014 at 10:41 AM, Padmanaban Dharmarajan <padmanaban.dharmarajan@gmail.com> wrote:
Hi Nidhi,
Since now im not get any reply mail from your side.
Please check it
Thanks
From:
Padmanaban Dharmarajan (padmanaban.dharmarajan@gmail.com)
To:
CSID (customerservices@avivaindia.com)
Date:
Wednesday, April 02, 2014 01:26 PM
Subject:
Reg: Policy Status Problem
Policy Status Problem
Hi Nidhi,
Ok but Since now Im not received any cheque from your side.
Please give me my amount where is you invest details to my amount
And plz return all the my amount.
Thanks