Here’s a great piece about the job search from friend and colleague Taunee Besson. She’s an expert on career transitions and President and Principal Consultant at Dallas-based Career Dimensions. I’ve enjoyed her insights through the years and think you will, too, so here’s a recent article in which she talks about what not to do when you’re on the hunt for a new opportunity. – Maurice Gilbert
Recently I was working with the producer of a TV magazine on a segment featuring mid-life career changes. While she asked a number of insightful questions, there was one in particular that got me thinking, “What are the biggest mistakes you’ve seen job seekers make?” Formulating the answer didn’t take long.
While there has been some fine-tuning in terms of how people look for a new position, the basic job search process hasn’t changed. Neither have the mistakes people make, whatever their job, level of expertise, age, education or intellect. Like many situations for which there is little pre-education (taking care of a newborn, recognizing the hidden agendas in corporate politics), initiating a job campaign often mysteriously erodes a candidate’s common sense and turns him into a victim of his own ineptitude.
What are these classic blunders even savvy professionals often make, what are their consequences and how can you avoid falling into their collective trap? Read on…
Many job seekers never figure out what they really want in their careers.
Consequences
They miss a golden opportunity to identify the skills, interests, values and personality traits that maximize both their contribution to their employer and their own career satisfaction.
If an individual doesn’t know what she wants and has to offer in a career, she can’t tell someone else who might be able to help her find it.
Misdirected job seekers often waste a lot of time considering mediocre opportunities. Many eventually take jobs that are completely wrong for them without even knowing it!
The Right Approach
To mount an effective job search campaign, you must know both what you want from your career and what you have to offer a potential employer. In other words, you must develop a benchmark job description. Before you start networking, answering ads or sending out direct mail inquiries, think carefully about:
Your most enjoyable transferable skills
Your most outstanding special knowledges or technical skills
Your most salient personality traits
The working conditions and people environments you especially value
The components of a reasonable compensation package geared to your level of responsibility and experience
Once you have identified the most important elements for each of these issues, combine them into a cohesive paragraph that will also serve as your two-to-three-minute commercial. Then, when you are networking, looking over NBEW ads or contemplating whether to accept an offer, you will have the self knowledge to make the right choices.
Many job seekers rely almost exclusively on want ads, executive search firms and direct mail campaigns when they are looking for a new opportunity.
Consequences
This let-the-other-guy-do-it approach forces them to abdicate control of their own job search process and puts the burden of responsibility on others who, in most cases, neither know now care about their future.
These candidates can’t develop or maintain any momentum because they are constantly putting their ball in the other player’s court.
Statistics tell us that 80 to 90 percent of jobs are filled through networking. Relying primarily on other, less productive techniques lengthens a job search tremendously.
The Right Approach
To expedite your job search process, concentrate most of your time on networking, as it has the best track record for uncovering opportunities. Talk to your relatives, friends, fellow volunteers, school alumni, church members and any other people with whom you have a natural affinity. Attend continuing education classes in areas that interest you. Go to job clubs and networking meetings. Ask your contacts for names of other people they think might help you.
Make your networking conversations vehicles for getting and giving information mutually beneficial to both parties. And answer ads and contact headhunters or corporations only if they offer possibilities genuinely compatible with your background.
Most job seekers neglect to do prior research on jobs, companies or industries before they write their resumes or go on networking appointments or interviews.
Consequences
From a potential employer’s perspective, candidates who exhibit no prior knowledge of an opening or company are so-so job seekers who seem much more interested in themselves than the job they are pursuing. Only truly outstanding credentials will propel an individual from this easily ignored group to the interview pile or a job offer.
Without knowing in advance about the company and the job, candidates miss the opportunity to pre-test whether their expertise, skills and values will be a good match with a position. Their lack of knowledge weakens their case for why a recruiter should hire them because they can’t explain how their background specifically meshes with the jobs they are seeking.
These candidates waste both employers’ time and their own, chasing the wrong positions. In this regard mistakes #1 and #3 go hand in hand.
The Right Approach
Learn as much as you can about the company and job you’re pursuing by using a combination of researching techniques. Go to the library for some background on organizations. Read their annual reports and articles about them in trade journals, local and international business publications. If you have access to a larger library, check the databases available online via America Online, Compuserv, Prodigy and the Internet. If you are willing to spend the money, order some of the customized reports via your computer from Dow Jones and other firms that keep track of corporate performance.
Take advantage of what your contacts might be able to tell you. Use online bulletin boards and use net groups if you have the connecting hardware and software. People enjoy helping one another, especially if they feel they are giving you “the inside scoop.”
Many job seekers spend days developing one perfect resume that will be all things to all people, then use it for everything: want ads, search firms, direct mail campaigns and contacts. They rationalize that a tailored cover letter is all they need. Some don’t even customize their letter.
Consequences
Generic resumes rarely produce results because they don’t speak directly to the employer’s needs. Recruiters have neither the time nor the inclination to pick the diamonds from the dirt. They figure this is the job seeker’s responsibility. They’re right.
When an electronic resume scanning system targeting keywords is in use, a real live person may never see an uncustomized resume. The resume will be relegated to the great hard disk in the sky, then purged within six months with nary a human glance throughout the entire process.
Obsessing over creating the perfect resume can become a great excuse for procrastination. “Well, I can’t go talk to him yet because I don’t have my resume ready.”
Career changers who use a traditional chronological resume without regard to its impression on potential employers will only get job offers in the field they are desperately trying to leave.
The Right Approach
Tailor both your cover letter and resume to every ad, networking lead, direct mail target and solicited search firm inquiry. If you have a specific objective in mind, you will select accomplishments, keywords, skills and personality traits that mirror its requirements. The more you know about the position and company, the more you can customize your resume to zero in on what the employer really wants.
While it takes a good deal more effort to do this, the payoff is worth it. You’ll not only get more interviews, you’ll also make better use of the time you spend talking with your prospective employer. You might also keep in mind that thinking through the process of writing a tailored resume is one of the best ways to prepare for an outstanding interview.
Job seekers often assume the main reason for an interview is getting a job offer. With the offer firmly in hand, they will then decide whether they want the position or not.
Consequences
Many of these candidates take jobs they don’t really want. “A bird in the hand is worth two in the bush.”
These job seekers are so busy impressing their recruiter they neglect to ask the critical questions necessary for deciding if the job is a good match.
The manager hires a persona manufactured to his exact specifications, not a real person. Eventually, he will discover the individual behind the facade and feel he’s been conned.
Putting up a false front is hard, devious work that can’t go on forever. If the position is a poor match, the job seeker will eventually realize he’s unhappy. His productivity will suffer, he’ll become depressed or resentful or he’ll begin looking for another job. Either way, everyone loses.
The Right Approach
The best approach for landing a great job involves combining the advice throughout this article:
Understand what you want from your career and can offer an employer.
Research both the job and the company before your interview.
Think in advance about the employer’s potential questions, as well as the ones you want to ask. Then practice or role play until you’re comfortable with both.
Be yourself. Answer honestly. Don’t retreat from either asking or replying to questions about difficult situations. It’s better to openly disagree with someone whose philosophy and management style differs from yours than “get married” and suffer the added pain of endless no-win arguments and an inevitable divorce. An employment interview is a microcosm of your upcoming relationship. If the two of you don’t see eye to eye your first hour together, imagine how you’ll get along after months or years of butting heads or maintaining an uneasy truce.
Never accept a position you don’t want. If you are having any doubts, identify the source of your discomfort and ask probing questions. Life is too short to live with regret.
Taunee Besson, CMF, is president of Career Dimensions, Inc., a consulting firm founded in 1979, which works with individual and corporate clients in career change; job search; executive, small business and life coaching; college major selection and talent management.
“One of the smartest minds in the career field,” according to Tony Lee (VP of CareerCast Operations at Adicio and former publisher of the Wall Street Journal’s Online Vertical Network), Besson began writing for the Dallas Times Herald in the early 80s. Having read several of her columns, Lee asked her to contribute regular articles to the Journal’s National Business Employment Weekly (NBEW) as well. Since then, she has been a triple award-winning columnist for CareerJournal.com and Senior Columnist for CareerCast.com, as well as WorkingWoman.com and Oxygen.com. At Lee’s request, Besson authored five editions of NBEW’s Premier Guide to Resumes and three of its Premier Guide to Cover Letters. She has also written articles and/or been quoted in The Wall Street Journal, The Dallas Morning News, Business Week, Time, Smart Money and Yahoo among others.
Taunee has worked on community nonprofit boards and committees for over 30 years including Girls Inc., Women’s Center of Dallas, Girl Scouts and Dallas Women’s Foundation, The Volunteers of America and Mortarboard, among others. She was a member of the Leadership Dallas in 1987 and Leadership America in 2003.
In 1994, the Dallas Chapter of the American Society for Training and Development chose her as its “Professional of the Year”. Her NBEW columns were selected for the “Ten Best Article Award” in 1990, 1994 and 1997.
In 1999, Alpha Gamma Delta, a 200,000 member fraternal organization, named her as one of three “Distinguished Citizens” at its biannual international convention.
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