2014-09-28

Hi,

I'm trying to sort out a mismatch with my Skype-ID, Microsoft-ID and mail address. I don't get it, please help me to understand the underlying system.

The first IDs I get aware of is when I start Skype and click onto the symbol in the upper right corner, which brings up charms bar. On top of the charms bar I read "Peter Smith" and "peter.smithAThotmail.com" (all names are for demonstration purposes). Next I click on "Account" at the bottom of charms bar, which launches IE and a page called "My Account". There again I see "Peter Smith". But when I click on "Logoff" in that page I'm presented with a logon screen (for the purpose of an immediate relogon) - and this is preallocated with "Batman96" as "Skype-Name". And that's not all: Clicking on "Forgott password" I get an email for resetting it. And when that email arrives it says "Hello jack.miller96"!?

How can I achieve

a) that I'm similarily am "Peter Smith" in Skype and Windows and the associated email address is [e-mail removed for privacy and security],

b) get rid of "Batman96" and "jack.miller96"?

I know that there are some persons named "Peter Smith" in the world. But finding me in Skype should be no problem, because the search in Skype directory could be narrowed down to home town, date of birth etc.

Could someone please explain how to achieve this?

Thanks in advance,
Stefano

Show more