2014-05-14

Preliminary results from a Rapid Learning Institute (RLI) survey at the 2014 ASTD Conference and Expo point to a big gap between what e-learners want and what they’re getting. The good news is that organizations are planning investments to close that gap. 

Finding #1: Shorter is better, but still in short supply 

RLI’s State of Workplace e-Learning Survey polled learning professionals attending ASTD. While most respondents said that learners prefer short form e-learning, they indicated that their organizations are lagging when it comes to offering short modules. Specifically: 

94% said that e-learners prefer short form modules (10 minutes or less) for soft-skills training. 

65% said that the typical e-learning module presents too much information.  

Finding #2: Manager involvement isn’t where it should be 

The survey results also pointed to a lag in the involvement of managers in the training function: 

16% of respondents were “very” or “mostly” satisfied with the level of manager involvement. 

46% were “dissatisfied” or “very dissatisfied” with manager involvement.

Finding #3: Investments in technology and mobile learning are expected to rise 

Respondents indicated that their organizations plan to invest more in technology-based learning, and specifically mobile learning, in the next two years: 

70% of companies said they plan to spend more on technology-based learning next year 

6% said they plan to spend less

Bottom Line: To be successful in this extremely complex and unstable business environment, managers must do all that they can, like using information technology, to simplify.  There is a great deal of meaning and relevance packed into each leadership effort.  The approach to how a given manager performs or oversees each result will vary greatly and be influenced by all sorts of variables, such as mobile learning, that are unique to an organization and a manager's experience.

Therefore, manager checklists and mobile leadership reference guides are in order.

Limitations and future research directions 

With a sample size of 43, RLI considers these early results directional and not definitive, and plans to survey more learning professionals to validate the findings.  A key question going forward is whether organizations that use short-form modules report greater manager involvement than those using long-form modules.

Based in Greater Philadelphia, RLI is an operating division of Business 21 Publishing.  

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