Clicktools.com

Clicktools & Dreamforce Meet Clicktools Clicktools enables you to collect customer information through surveys, scripts, and forms, and then centralize that data in your CRM system. Salesforce users voted them the #1 survey application five years...

Below are the software tools that make BARCLAYS successful IT Management Desktop Central ManageEngine Desktop CentralA web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops...

DUBLIN, CA--(Marketwired - Jun 26, 2015) - Contact centers will gain a vital tool to streamline agent workflows, create more consistent and satisfying customer experiences, and reduce agent on-boarding times with the release of Clicktools for Contact...

Figure 1. Customer Experience Leaders Outperform Customer Experience Laggards Adoption of customer experience (CX) best practices plays a significant role in the success of any company. In this post, I present specific customer experience management...

At GSA’s Office of Citizen Services and Innovative Technologies (OCSIT), we offer technology services and tools to make government work better. To help us gauge the effectiveness of the programs we offer to other government agencies, in 2013 we launched...