Clarabridge. Providing actionable insights about Effort, Emotion, Empathy, Intent
Clarabridge. Providing actionable insights about Effort, Emotion, Empathy, Intent
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Clarabridge is the world’s most comprehensive customer intelligence platform, powering customer experience management (CEM) programs for the world’s largest brands. Clarabridge allows companies to listen to consumers, wherever they are, including social...
Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...
Do you remember the story of the princess and the pea? The fairy tale centers around a young woman who’s in line to be the wife of a prince. Before marriage, the king asks her to sleep on, not one, but a stack of royal mattresses every night. Why? The...
Adobe is the global leader in digital marketing and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time and achieve greater...
Management Techniques for Managing the Organization The environment in which organizations are working is changing very fast. The current environment of globalization, rapid technological advances and economic turbulence has increased the challenges...
SOCRATES is an international, refereed (peer-reviewed) and indexed scholarly hybrid open-access journal in Public Administration a...
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Check out the Clarabridge blog to stay on top of customer experience management industry trends.
customer experience Confused about the difference between customer service and customer experience? I’ve heard many people use the terms interchangeably, and the difference is simple, but significan...
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