It is unfortunate, but the dental industry as a whole is making a shift towards treating patients more like numbers and less like people. This is happening everywhere in other forms of healthcare. Most dental practices seek to get their patients in and out the door as quickly as possible. They will cut corners on quality to increase their bottom line and treat their patients as nothing more than a paycheck.
This is not the case with City Dental Centers. It has been their mission since the beginning to treat their patients like family. Dr. Sam Shahoveisi and Dr. Michael Danial ensure this experience is maintained at their four locations in Southern California including Santa Ana, Pico Rivera, Ontario, and Azusa.
Is it all about the procedures, or can adding the human touch change the experience of a patient exponentially more? How can treating your patients like family make a real difference? There are many examples of this practice really working.
Trust in the Doctors
All City Dental Centers doctors are well educated and stay up to date in the dental industry. They feel, however, that this isn’t all that needs to be done in order to ensure their patients will listen when they give them dental advice. After all, if a doctor doesn’t take time to care about you personally, how can you trust that his advice has your best interests at heart?
It’s the little things at City Dental Centers that they feel often make the greatest difference. Taking the time to talk to a patient about their day may make the greatest difference in their adherence to the advice given by the doctors in order to keep up with their dental health. Oral hygiene is looked at like a group effort at City Dental Centers. While the doctors are meant to diagnose and treat problems, they understand preventing complications in the future requires the trust and oral hygiene adherence of the patient. When the patients feel they can trust their doctor, they are less likely to ignore their advice or return to old habits that were not in line with maintaining oral hygiene.
Trust in the Procedures
City Dental Centers’ commitment to quality in their relationships with their patients is matched only by their commitment to quality in the procedures and materials used in their dental practice. The friendly environment created by the staff is also matched by the cleanliness of all their Southern California offices. Their equipment is all state of the art and they regularly update their equipment and procedures to keep up with technological and procedural advancements in the dental industry. This family environment simply reinforces the reality that City Dental Centers is looking out for the best interests in their patients.
In addition, City Dental Centers maintains their own, exclusive dental lab. This means crowns and restorations are not ordered from a third party, they are developed under the supervision of City Dental Centers doctors. Few dental practices, if any at all, can claim this level of quality control. City Dental Centers has a huge advantage over other dental practices for this reason, and they do it to give their patients the best care possible. Who wouldn’t want the best care for their family?
Staff Teamwork
The family treatment extends not just from City Dental Centers staff to patients, but also the staff amongst each other. Understanding that the staff members work together in such a close fashion helps patients maintain confidence that there won’t be any confusion when working with multiple doctors or giving information to a dental assistant and trusting them to effectively communicating their concerns to the doctor.
City Dental Centers staff receives training that few other practices can compare themselves with. City Dental Centers actually holds yearly conventions where they travel abroad not just to improve patient care clinically and through customer service, but they also visit impoverished areas to spread dental education and even to treat patients. This charity work brings their team together in a way that you really have to see for yourself to fully understand. In local Southern California schools, City Dental Centers is also involved in many dental hygiene education programs that focus particularly on students at the elementary level.
The staff experience is just another reason why City Dental Centers is the number one choice for your dental care and why treating your patients like family makes an incredible difference in the care you receive and how you feel following treatment.
Choose City Dental Centers for Your Care
For all these reasons, City Dental Centers is a dental practice that reaches a level of quality and expectation that no others can reach. They are consistently rated the highest in quality and care, and are available in four Southern California locations for your convenience, including Santa Ana, Pico Rivera, Ontario, and Azusa.
Experiencing the care of City Dental Centers is an opportunity that will change how you view dentistry as a whole. Few dentists can claim the personal attention they give to their patients while keeping up to date with the latest changes in technology, putting quality as top priority, and maintaining quality control through their own, exclusive dental lab.
If you’re ready to experience the difference, contact City Dental Centers to make an appointment today!
City Dental Centers was established by Dr. Sam Shahoveisi and Dr. Michael Danial to bring the experience of being like family to patients. With multiple locations across Southern California, City Dental Centers is the best choice for any and all of your dental concerns. The professionalism of their doctors will ensure you the best possible care before, during, and after your dental procedure.
For questions, or to schedule an appointment, contact us today at 888-764-5326.
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