Reports to: Cultural Orientation Coordinator
Location: Nairobi, Kenya
Grade: 6 (I)
Department: Cultural Orientation
Job Type: Exempt – International
Salary: US$37,500 Gross/Annual
RSC Africa
The Resettlement Support Center (RSC) Africa operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation package includes life and pension insurances, comprehensive health insurance, dental coverage and vision coverage. CWS RSC Africa also offers vacation days, sick and compassionate leave, and an Employee Assistance Program (EAP).
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfrpnfx
This position is open to international applicants.
Please note RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Communications
HR will use the e-mail you provided in ApplicantStack as the official means of communications for this recruitment process.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is responsible for the development and updating of the U.S cultural orientation curricula, related resource materials and the training materials necessary to support those curricula. The Curriculum Development Specialist provides technical expertise and oversight to the effective implementation of this curricula in the cultural orientation program through lesson planning oversight, trainer observations and other activities. The position is also responsible for monitoring and evaluation activities for the division.
Supervision
This position reports to the Cultural Orientation Coordinator.
Essential Duties
Maintains a thorough operational knowledge of RSC Africa.
Maintains a current knowledge of the US Refugee Admissions Program.
Collects data on refugee populations so as to ensure the relevance of established curricula in coordination with operations and cultural orientation staff, as well as with the Public Information Manager.
Develops curricula that addresses the unique needs of populations trained in Sub-Saharan Africa and supports established objectives and indicators.
Develops training materials, including visual aids and student workbooks, as well as resource center activities, visual aids, realia models, etc. that support established curricula. Recommends for purchase those materials that cannot be developed in-house.
Supervises Program Assistant whose portfolio includes training materials development, organization and auditing.
Coordinates with the CO Field Team Supervisors and CO Coordinator.
Leads departmental lesson planning approaches; Reviews and approves trainer lesson plans submitted by CO Field Team Supervisors.
Observes Trainers in the field to monitor adherence to established curricula and provides feedback to trainers on content and delivery.
Develops tools that evaluate the effectiveness of the cultural orientation program according to established criteria; Trains staff in the administration of those tools.
Collects and analyzes monitoring and evaluation data. Provides regular quantitative and qualitative updates to internal management regarding this data informally and through formal reports. Recommends changes to curricula and training techniques in response to the data collected, and implements changes as appropriate.
Assists with the development and coordination of training and other professional development opportunities for CO Field Team Leaders and Trainers.
Oversees the RSC Africa Refugee CO group email box and provides timely responses.
In the absence of the CO Coordinator, oversees the RSC Africa Cultural Orientation group email box and provides timely responses.
Travels to field locations periodically to observe CO trainers and assess curriculum delivery.
Maintains a current knowledge of the United States Refugee Admissions Program and other issues related to cultural orientation.
Performs other duties that may be assigned by the CO Coordinator to enhance the efficiency and efficacy of the CO division.
Qualifications
Education:
Bachelor’s Degree in a related field of study required.
Experience:
2 years experience in a related field which includes curriculum development experience is required. Supervisory experience required.
Previous training and/or experience in monitoring and evaluation preferred. Previous experience working in US domestic resettlement or an overseas USRAP cultural orientation program preferred. Previous experience working overseas preferred.
Knowledge/Skills:
Excellent computer skills, particularly in Microsoft Word and Graphics software.
Excellent writing skills.
Excellent organizational and time management skills.
Abilities:
The CO Curriculum Development Specialist must have the ability to:
travel in Sub Saharan Africa;
communicate effectively both verbally and in writing.
follow instructions from the Supervisor with a positive and receptive attitude;
deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
maintain a high performance standard with attention to detail.
carry out all of the duties of the position efficiently and effectively with minimal supervision;
work independently and contribute to overall operations of RSC Africa;
manage a large and diverse workload under pressure with competing priorities;
analyze and solve complex problems and make sound decisions;
work well as a team in a multi-cultural environment while maintaining a high level of motivation;
effectively manage RSC Africa’s resources;
actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Working Conditions
Physical: This position requires sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), using fine finger movements and lifting/carrying light loads.
Environmental: Normal office working conditions.
Special Requirements
Background check which includes references and an educational criminal check is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel occasionally in often difficult conditions, and have a high degree of flexibility. Must be legally eligible to work and obtain a work permit in Kenya. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
Licensing/Certification
None
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.