Product GalleryProduct SpecificationsOthersProduct GalleryProduct SpecificationsDescription Brand Mpie Model MP-H118 Service Provide Unlocked Band SIM1: ( Micro SIM Slot )2G (GSM 850/900/1800/1900MHZ) SIM2: ( Standard ) 2G (GSM 850/900/1800/1900MHZ)/ 3G (WCDMA 850MHZ/2100MHZ ) SIM Slots Dual SIM card dual standby (One Micro, One Standard SIM Slot ) Operation System Android 4.2.2 CPU Model MTK 6572, ARM Cortex-A7, Dual- core 1.2 GHz CPU CPU Frequency 598MHz-1300MHz GPU GPU Render: Mali-400 MP ; GPU Version: OpenGL ES-CM 2.0 RAM 512 MB (468 MB left When Test By Software) Storage 4 GB (1.27GB Internal Storage(ROM) + 1.26 GB Phone Storage + System Used) Memory Expansion Micro SD card/ TF Card; Max 32GB ( memory card not include ) Display Size 5.0 Inch Display Resolution & Type 480*854, IPS Capacitive Multi-point touch screen, Multi-Languages Bahasa Indonesia, Bahasa Melayu, German, English, Spanish, French, Italian, Dutch, Polish, Portuguese, Vietnam, Turkey, Russian, Arabic, Persian, Thai. Data Transfer & Connectivity Wifi : Support. Date Service: WAP/ GPRS / WiFi. Bluetooth: Bluetooth 2.1. Data transfer: USB/ Bluetooth Camera Front Camera: 2.0 Megapixels Back Camera: 5.0 Megapixels (Support Flash Light) Multimedia Formats Audio: Mp3 etc. Video: Mp4/AVI etc. Image: JPEG, GIF, BMP etc. E-book reader: E-book reader GPS Built in GPS and support voice navigation (navigation program not included) Other Features Calculator, Calendar, Alarm, Camera ,Gallery, Video recorder, Audio player, Sound recorder ,FM radio, Email, Gmail, Flashlight, etc Built-in Sensors Light sensor, Distance sensor, G-sensor. Talking Time About 120-150 minutes Standby time About 50-80hours Dimensions 140.7*70.9*7.5 mm Weight 133 g (with battery) Click below image to buy more battery and case for the phone! Please Attention: The Battery and the Case will be shipped by different parcel, it will not be shipped with the phone , so you may receive the phone first and receive the battery or the case later, please be noticed!!! Question1: Can I use my sim card in this phone? A: this phone is unlocked, can work in different countries, which is proven in past years. But please make sure you choose suitable sim card network to use(list in description), different carrier provide different networks and frequencies, here is an example: 2G network (GSM 850/900/1800/1900MHZ) and CDMA. 3G network: CDMA200(few in Japan,Korea, North America and China ). WCDMA (the most widely used 3G network in the world) , the frequency are 850/1700/1800/1900/2100MHz. 4G: LTE-TDD, LTE-FDD, WiMAX and HSPA+ So please check with your carrier before purchase. Question 2: What is a Google Android Phone? A: Android is an operating system for mobile phones and tablets, in much the same way that PCs run Microsoft Windows as their operating system. It's maintained by Google, and comes in a few different version. Question 3: Where can I download free Apps? A: You can get apps from the Google Play store, or from other sources, such as GetJar and 1mobile market. They can also be loaded onto an Android device manually via a USB cable without using a store. Question 4: What should I do when I can’t boot my phone when receive? A: a.For the power shortage after long transportation, please charge it for at least 8 hours,so you can active it up before you press the power on button. b. Please connect your phone to computer by USB cable, please contact us if you need. Question 5: what should I do if phone can’t be recognized in computer? A: a. Click the notification, see whether the USB storage mode is turned on. b. Please check whether your computer has installed the USB driver, normally, it will be download and installed auto, if not, please download form official site and install it. Question 6: What should I do if the battery can’t last long time? A: “Talking Time”&” Standby time” in description is base on the factory test result, no applications operated when test standby time; Here is some tips to save power: a. Download a power saver app to guide you how to save power, such as adjust screen backlight, close Bluetooth and wife when no need etc. b. Also check if there are unnecessary applications are operating in the background. Press menu> setting> Applications> Running service, you can see all the applications are being opened, turn off those you needn’t. c. Please understand the screen size, video, bad signal etc, all of these will cause battery consumption. Question 7: Storage is 4G/ 8G/ 16G/ 32G in description, Why it is less when I check? A: a. phone storage consists of three parts, internal storage (ROM, Used to install applications. Phone storage (Used to store the files, videos, music, etc.), and system used. When you test the phone by some applications, it will only show you the size of the internal storage. Please check the real storage in the “setting> storage”. b. the hardware manufacturers use 1000MB as 1GB, but software vendor use 1024MB as 1GB, so the size of the storage is less than you see. c. the recovery and cache will also occupy the storage, so it will show less. Question 8: How can I check the real pixels of the camera? A: a.Test the phone with some applications, such as AnTuTu Benchmark, CPU-Z. b. Enter the Camera setting, set the preview size to 4:3, and then check the max picture size. The max picture size is the real pixels of the camera. c. Set the picture size to max then take a photo, Length multiplied by the width of the picture, you will get the real pixels of the camera in this way as well. Questions 9: What should I do when the storage isn’t enough to download more application? A: Please uninstall some useless applications in phone storage, we recommend to change the default install path to the memory card (setting > Storage), also you can move most of the applications to the card except system apps.Shipping PolicyPayment MethodReturns PolicyContact Us Shipping Policy Fast shipping by USA LOCAL FAST SHIPPING, It will takes about 2-5 business days for delivery to the UK . Mostly, all of the products will be shipped out within 1 working day after we receive the payment and your contact phone number. We always ship to your paypal address, so if your shipping address is not matched with it, please note the address you want us to ship in paypal. Why Choose USA Stock? 1. USALocal Shipping , No Extra Customs Cost to the USA. 2. Fast Delivery : 2-5 Working days Delivery. 3. Best After-Sales Service!!! Payment Method PlayPal Only ,eCheque will be held until cleared, All ship to paypal address. Appreciated for the prompt payment . Contact us if bid by mistake,system open unpaid item automatically. Return Policy 1. Accept Return in 30days for refund or replacement, goods in resalable condition. 2. Offer Two years for repair warranty. 3. Contact for address and reference number before return (note: unannounced parcel may be returned to wrong address, seller won’t be responsible for this) 4. First 2 months of purchase , buyer pay return postage, seller pay postage for replacement(from China to your location). After 2 months of purchase, non-quality problem, 2 ways of shipping cost paid by the buyer. After 4 months, two way shipping cost paid by the buyer in any circumstances. problem, 2 ways of shipping cost paid by the buyer. After 4 months, two way shipping cost paid by the buyer in any circumstances. 5. No factory warranty for the man-made damage(Such as dismantle mainboard, damage screen etc). Our company offer service, factory may charge for repair, contact us for details. Feedback and Contact Us 1. Please leave "5 star positive feedback" positive comment and 5-star, Contact us if you have any question, Give us a chance to serve you, negative feedback couldn’t solve anything, communication Please! IMPORTANT: a). 3 stars is LOW star too, please give 4 or 5 stars, NO 1,2,3 stars PLEASE! b). Please DON’T select two topic below when you contact us by EBAY message. “I haven't received my item yet” “Item I received is not as described” (it will be a case automatically), please choose “shipping” “Details about item” or “Other” We will help you to track the parcel all the way and give best solution for your order, please don’t open case before give us a change for communication! 2. We have always been trying to provide the best service and reliable products for every customer, However, accident may happen sometimes, please contact us resolve any issue before leaving a negative feedback. 3. We have a very professional and attentive customer support team. Welcome to contact anytime and any issue will be solved by our great communications!!! 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