Technical consulting firm is looking for an experienced Business Analyst and/or
Administrator with a history of sales reporting and analysis. This person must
possesses leadership and project management skills and also be able to work on
projects independently. You must be able to set up dashboards, run reports, and
upload data into the system while maintaining data integrity and develop and
provide end user training.
This position will be called on to perform requirements gathering and provide the
company with suggestions and solutions regarding the SFDC environment. Qualified
candidate must have the capability to create custom and workflow
objects.
This position is looking for an individual with a strong consultative / business
analysis background with working knowledge and experience designing and
implementing Salesforce.com for clients. This role is responsible for leading
the scoping, administration and training on the Salesforce.com platform.
Key
Responsibilities:
Review, analyze,
evaluate, and document business systems, process flows and user
requirements
Configure
applications to meet business requirements and formulate systems to parallel
overall business strategies
Manage project
timeline, scope and status
Complete data
manipulation, cleaning and importing
Understanding
Integration scenarios and design
Strong documentation
and training skills
Develop and execute
training plans, materials, and documentation for user
community
Develop and execute
training and administrative rollout support for users; administer accounts,
permissions, and configurations
Work with development
staff to build and text custom features
Define, communicate,
and manage a change management (release) process for any scope outside of
original statement of work
Previous
Experience:
1-2 years managing
staff, projects and/or applications
3+ years of
administering and customizing CRM Systems
Demonstrated work
experience in working with diverse set of users ( E.g. Sales, Customer Support,
Marketing, Back office personnel and management)
Business Analyst
skills and experience with business systems required
Past experience in
highly customized SFDC Environment - administering and customizing SFDC Platform
preferred
Leadership experience
a plus
Exposure/hands on
experience with a variety of CRM technologies a plus
Required
Knowledge and Skills:
Strong business
knowledge in Sales Force Automation, Opportunity/Lead management, Quote, Case
Management and Customer portal functionalities
Excellent analytical
skills
Excellent
communication skills both verbal and written
Ability to
communicate with effectively and professionally with internal and external
clients
Excellent
organizational skills
Capable of responding
to a fast paced environment
Detail oriented with
the ability to work in a go-live environment
Must be flexible to
juggle multiple critical changing priorities
Capable of
demonstrating a very sharp learning curve and become productive
quickly
Strong problem
solving skills, should be able to research and understand an undocumented set up
and application testing of developed functionality
Manage multiple and
competing priorities
Must possess excellent communication skills
and ability to interface with diverse set of people
Strong documentation
and training skills Experience with Web Services and scripting language,
(JavaScript, Perl, XML), preferred but not required
Understand Business
Analytics and the metrics that drive management decisions, and the ability to
build reports and queries to support such metrics.
Understand basic
concepts and best practices of Sales Force Automation and the statistics and
metrics that drive and support the sales process
Proficient in data
manipulation (Excel, Access, FileMaker Pro)
Education:
Four
year college degree in a technical or business field of study
SFDC certification a plus
This role involves 50-100% travel. This role is scheduled to last 1-3 months depending on the
project.
Industry: Staffing & Recruiting
Discipline: IT Mngmnt and Project Mngmnt
Experience: Less than 5 Years
Compensation: $84K
Company: MomCorps