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Requirements
Licensing Pack
XenApp/XenDesktop Pack
Install Citrix XAXD Pack
Citrix XAXD Pack Action Account
MP Agent Installation Account
SCOM Proxy Agent
Director URL
Push Citrix XAXD Agent
Install Citrix Machine Proxy Agent
SLA Dashboards
StoreFront Pack
Install Citrix StoreFront Pack
MP Agent Installation Account
SCOM Proxy Agent
Probe Account
Push Citrix StoreFront Agent
Provisioning Services Pack
Install Citrix Provisioning Services Pack
MP Agent Installation Account
SCOM Proxy Agent
Farm Account
Push Citrix Provisioning Services Agent
Citrix SCOM Management Pack – NetScaler
Requirements
XenApp/XenDesktop Platinum Edition
Subscription Advantage expiration date of 3-17-2016 or later
XenApp/XenDesktop version 6.0 or newer
Citrix Licensing Server 11.13.1 or newer
System Center Operations Manager 2012 or newer
Licensing Pack
Full Documentation at http://docs.citrix.com/en-us/scom-management-packs/scom-management-pack-for-license-server.html.
Go to the downloaded Citrix SCOM Management Packs and extract the Citrix_SCOM_Management_Pack_for_LicenseServer.zip file.
In SCOM Console, go to Administration, right-click Management Packs and click Import Management Packs.
Click Add and click add from disk.
Browse to the extracted License Server Management Pack and select all three files. Click Open.
Click Install.
Click Close when done.
Go to Administration > Device Management > Agent Managed.
Double-click your license server.
On the Security tab, check the box next to Allow this agent to act as a proxy and click OK.
If you go to Monitoring > Citrix License Server > License Server State, you’ll eventually see your license server.
XenApp/XenDesktop Pack
Full Documentation at http://docs.citrix.com/en-us/scom-management-packs/scom-management-pack-for-xenapp-and-xendesktop.html.
Install Citrix XAXD Pack
On the System Center Operations Manager server, go to the downloaded Citrix SCOM Management Packs and run Citrix_SCOM_Management_Pack_for_XenAppXenDesktop.exe.
In the Welcome to the setup wizard for Citrix SCOM Management Pack for XenApp and XenDesktop page, click Next.
In the View Relevant Product Configuration page, click Next.
In the License Agreement page, check the box next to I accept the terms and click Next.
In the Destination Folder page, click Next.
In the Configure Post-Install Actions page, check the box next to Automatically import the Management Pack and click Install.
In the Completed the setup for Citrix SCOM Management Pack for XenApp and XenDesktop page, click Next.
In the All post-install actions were successfully executed page, click Finish.
Citrix XAXD Pack Action Account
Create a new account. This account must be an administrator on all monitored Citrix machines: Controllers, VDAs, etc.
In Citrix Studio, add the action account with Read-only permissions.
In SCOM console, go to Administration workspace, right-click and click Create Run As Account.
In the Introduction page, click Next.
In the General Properties page, change the account type to Windows.
Give the account a display name and click Next.
In the Credentials page, enter the previously created action account credentials and click Next.
In the Distribution Security page, best practice is to select More secure. But you’ll need to manually specify every agent that should receive these credentials. Click Create.
In the Completion page, click Close.
In the Administration workspace, go to Run As > Profiles.
Double-click Citrix XenApp/XenDesktop Monitoring Account.
In the Introduction page, click Next.
In the General Properties page, click Next.
In the Run As Accounts page, click Add.
Select the previously created action account and click OK.
Click Save.
In the Completion page, if the Run As account is configured for Secure Distribution then click the link to specify Agents to receive the credentials.
MP Agent Installation Account
Several of the Management Packs require an additional agent to be installed on top of the SCOM agent. Create an Active Directory account that will be used by the agent installer to connect to the file share on the System Center Operations Manager server. This configuration is used by several of Citrix’s Management Packs.
In Active Directory, create a new regular account for Management Pack Agent installation.
On the System Center Operations Manager server, open Computer Management.
Edit the CitrixMPShareUsers local group.
Add the MP Agent Installation Account. Also add the Citrix Admins group. Click OK.
In SCOM Console, go to the Administration workspace, right-click, and click Create Run As Account.
In the Introduction page, click Next.
In the General Properties page, change the account type to Windows.
Give the account a display name and click Next.
In the Credentials page, enter the previously created Agent Installation account credentials and click Next.
In the Distribution Security page, best practice is to select More secure. But you’ll need to manually specify every agent that should receive these credentials. Click Create.
In the Completion page, click Close.
In the Administration workspace, go to Run As > Profiles.
Double-click Citrix Management Pack Network Share Account.
In the Introduction page, click Next.
In the General Properties page, click Next.
In the Run As Accounts page, click Add.
Select the previously created Management Pack Agent installation account and click OK.
Click Save.
SCOM Proxy Agent
All Microsoft SCOM Agents running Citrix Agents must be marked as a Proxy Agent.
In the SCOM Console, go to the Administration workspace, expand Device Management and click Agent Managed.
Double-click your SCOM Agent.
On the Security tab, check the box next to Allow this agent to act as a proxy and click OK.
Director URL
On the SCOM server, run XenApp and XenDesktop MP Configuration.
On the Director URL tab, click Add.
Enter the Site name (farm name).
Enter the Director URL for the farm and click OK.
Push Citrix XAXD Agent
In the SCOM Console, go to Monitoring workspace, expand Citrix Library and click XenApp/XenDesktop Delivery Controllers.
Select a Delivery Controller.
On the bottom right, in the Tasks pane, click Check Installation Prerequisites.
Click Run.
Review the report and click Close.
Now click the Install Citrix MPXAXD Agent task.
If desired, you can override the Task Parameters. See the documentation for details. Then click Run.
When done, review the task output and click Close.
The agent will eventually report as Healthy.
You can verify configuration by running the Check Requirements and Configuration task. You might have to also run the Update Configuration task.
Install Citrix Machine Proxy Agent
To monitor the performance of the VDAs, install the Citrix Machine Agent on any Windows Server 2012 or newer machine (Windows Server 2008 R2 is not supported). This Agent will use PSRemoting to connect to a Delivery Controller to enumerate the VDAs in the farm. The Agent will then use WinRM to pull performance data and session data from the VDAs.
Enable PSRemoting on the Delivery Controllers.
On the VDAs, run winrm quickconfig.
The Machine Agent uses an account to connect to Delivery Controller and VDAs. You can use the same Action Account created earlier for the Management Pack. This account must be a read-only administrator in XenDesktop and it must have administrator permissions to all Controllers and VDAs.
To verify WinRM, run Command Prompt as the action account.
Run winrm identify -r:http://myvda.corp.local:5985 -auth:Kerberos. It should connect.
Go to any Windows Server 2012 or newer machine.
Connect to \\scom01\CitrixMPShare.
Run Support.exe /checkprereq to verify prerequisites.
Then run MPXAXDMachineAgent.exe.
In the Welcome to the setup wizard for Citrix SCOM Management Pack Machine Agent for XenApp and XenDesktop page, click Next.
In the End User License Agreement page, check the box next to I accept the terms and click Next.
In the Destination Folder page, click Next.
In the Destination Data Folder page, click Next.
In the Agent Service Account page, enter the service account (action account) credentials and click Next.
In the Delivery Controllers page, enter the hostnames of the Delivery Controllers you want this agent to monitor and click Install.
In the Completed the setup wizard for Citrix SCOM Management Pack Machine Agent for XenApp and XenDesktop page, click Finish.
In SCOM console, go to Monitoring > Citrix Library > XenApp/XenDesktop Machine Monitoring.
Select a Proxy computer.
On the bottom right, run the Update Configuration task.
Then run the Check Requirements task.
SLA Dashboards
The XAXD Pack has an extra Management Pack that adds SLA Targets and dashboards.
In SCOM Console, go to Administration workspace, right-click Management Packs and click Import Management Packs.
Click Add and then click Add from disk.
Connecting to the online catalog is not required.
Browse to C:\Program Files\Comtrade\XenDesktop MP and select the Citrix.XenApp.And.XenDesktop.SLADashboards Management Pack. Click Open.
Click Install.
Click Close when done.
Go to the Monitoring workspace, expand Citrix XenApp and XenDesktop, expand Dashboards and click Delivery Group SLA Dashboard.
On the right, click the gear icon and click Configure.
In the General Properties page, click Next.
In the Scope page, click Add.
Select the Desktop OS and Server OS SLAs and click Add. Then click OK.
Click Finish.
On the left, click the Site SLA Dashboard.
On the right, look for the lower gear icon and click Configure. You might have to click the Site SLAs pane first.
In the General Properties page, click Next.
In the Scope page, click Add.
Select Site Health and click Add. Then click OK.
Click Finish.
If you go to Authoring > Service Level Tracking, you can create more SLAs. See the documentation for details.
The XAXD pack also adds a bunch of reports.
StoreFront Pack
Full documentation at http://docs.citrix.com/en-us/scom-management-packs/scom-management-pack-for-storefront.html.
Install Citrix StoreFront Pack
On the System Center Operations Manager server, go to the downloaded Citrix SCOM Management Packs and run Citrix_SCOM_Management_Pack_for_StoreFront.exe.
In the Welcome to the setup wizard for Citrix SCOM Management Pack for StoreFront page, click Next.
In the View Relevant Product Configuration page, click Next.
In the License Agreement page, check the box next to I accept the terms and click Next.
In the Destination Folder page, click Next.
In the Configure Post-Install Actions page, check the box next to Automatically import the Management Pack and click Install.
In the Completed the setup for the Citrix SCOM Management Pack for StoreFront page, click Next.
In the All post-install actions were successfully executed page, click Finish.
MP Agent Installation Account
Configure the MP Agent Installation Account as detailed earlier for the XAXD Pack.
SCOM Proxy Agent
All Microsoft SCOM Agents running Citrix Agents must be marked as a Proxy Agent.
In the SCOM Console, go to the Administration workspace, expand Device Management and click Agent Managed.
Double-click your SCOM Agent.
On the Security tab, check the box next to Allow this agent to act as a proxy and click OK.
Probe Account
The StoreFront Management Pack logs into StoreFront using an account. StoreFront must be configured with Explicit Authentication.
On the SCOM server, run StoreFront MP Configuration.
On the StoreFront availability tab, click Add.
Enter credentials that can log into StoreFront. Make sure the userPrincipalName suffix or domain name matches one of the allowed domains configured on StoreFront. Click OK.
Click OK.
Push Citrix StoreFront Agent
In the SCOM Console, go to Monitoring workspace, expand Citrix Library, and click StoreFront Computers.
Select a StoreFront server.
On the bottom right, in the Tasks pane, click Check Installation Prerequisites.
Click Run.
Review the report and click Close.
Now click the Install Citrix MPSF Agent task.
If desired, you can override the Task Parameters. See the documentation for details. Then click Run.
When done, review the report and click Close.
The agent will eventually report as Healthy.
You can verify configuration by running the Check Requirements and Configuration task. You might have to also run the Update Configuration task.
Provisioning Services Pack
Full Documentation is at http://docs.citrix.com/en-us/scom-management-packs/scom-management-pack-for-provisioning-services.html.
Install Citrix Provisioning Services Pack
On the System Center Operations Manager server, go to the downloaded Citrix SCOM Management Packs and run Citrix_SCOM_Management_Pack_for_ProvisioningServices.exe.
In the Welcome to the InstallShield wizard for Citrix SCOM Management Pack for Provisioning Services page, click Next.
In the View Relevant Product Configuration page, click Next.
In the Customer Information page, enter a Company Name and click Next.
In the License Agreement page, click Yes.
In the Choose Destination Folder page, click Next.
In the Start Copying Files page, click Next.
In the InstallShield Wizard Complete page, click Finish.
Click OK after the management packs are imported.
MP Agent Installation Account
Configure the MP Agent Installation Account as detailed earlier for the XAXD Pack.
SCOM Proxy Agent
All Microsoft SCOM Agents running Citrix Agents must be marked as a Proxy Agent.
In the SCOM Console, go to the Administration workspace, expand Device Management and click Agent Managed.
Double-click your SCOM Agent.
On the Security tab, check the box next to Allow this agent to act as a proxy and click OK.
If you have many Provisioning Services servers, you can run Provisioning Services MP Configuration from the Start Menu and enable Proxy using this tool.
Farm Account
The Provisioning Services Management Pack needs to log into the Provisioning Services farm.
Create a service account and make it a full Provisioning Services farm administrator.
On the SCOM server, run Provisioning Services MP Configuration.
On the Provisioning Services tab, click Add.
Enter a farm name. You’ll need this farm name later.
Enter credentials for a full farm administrator and click OK.
Click OK.
Push Citrix Provisioning Services Agent
In the SCOM Console, go to Monitoring workspace, expand Citrix Library, and click Provisioning Services Computers.
Select a Provisioning Services server.
On the bottom right, in the Tasks pane, click Check Installation Prerequisites.
Click Run.
Review the report and click Close.
Now click the Install Citrix MPPVS Agent task.
If desired, you can override the Task Parameters. See the documentation for details. Then click Run.
When done, review the report and click Close.
Run the Set Farm Name task.
Override the Task Parameter.
Specify the farm name. This should match the farm account created earlier. Then click Override.
Click Run.
Review the task output and click Close.
The agent will eventually report as Healthy.
You can verify configuration by running the Check Requirements and Configuration task. You might have to also run the Update Configuration task.
Related Pages
Citrix SCOM Management Pack – NetScaler