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Jobs at The Maternal, Newborn And Child Health Programme (MNCH2)
10:30:00 AM
Gist Naija
The Maternal Newborn and Child health Programme (MNCH2) is a 5 year country led programme which aims to reduce
maternal and child mortality in northern Nigeria. Funded by the Department for International Development (DFID), it is being implemented by a consortium comprising of Futures Group, Society for Family Health (SFH), Options, Mansion Daniels (MD), Association for Reproductive and Family Health (ARFH), Axios, and Marie Stopes International (MSI). MNCH 2 will be implemented in six states in northern Nigeria: Jigawa, Kaduna, Katsina, Kano, Yobe and Zamfara.
In return we offer:
A friendly and team-based working environment
Opportunity to work with national and international colleagues
Vital contribution to bettering health in Northern Nigeria
The opportunity to truly "make a difference"
A competitive salary with benefits
The Maternal, Newborn and Child Health Programme (MNCH2) is looking for/skilled creative and enthusiastic Individuals to contribute and work within this dynamic five (5) year project:
Administrative Officer
Key Responsibilities
The Administrative Officer will assist in the office administration and logistics of the MNCH2, The Administrative Officer will be responsible for ensuring that the operational, administrative and facility functions support the timely and effective implementation of the project's work.
Coordinates the MNCH2 transport support services to all technical program areas.
S/he supervises all drivers and is responsible for providing transportation services to staff and consultants.
S/he plans, determines and reviews operations, provides necessary instruction in accordance with policy for vehicles use and their maintenance.
The Incumbent is responsible to provide maintenance services to all office vehicles satisfactorily.
Specific Responsibilities
Develop administrative guidelines and ensure smooth operations at the country office including coordinating Country Office administrative support to State offices.
Ensure office equipment and facilities are in good working condition at all times.
Ensure inventory quantities are sufficient for needs.
Maintain up-to-date register of preferred suppliers and vendors and solicit periodic evaluation and performance input from main service users.
Prepare monthly office running cost analysis.
Support in maintenance of fixed assets register by updating asset register.
Provide guidance and direction to Admin Assistant, Office Assistant and drivers including setting performance standards and monitoring performance.
Follow-up with contractors to ensure proper service and maintenance of Generators. Photocopier, AC's, etc is carried out in timely fashion.
Liaise with Security & Guards contractors to ensure an external supervisory visit on security guards is conducted periodically.
Liaise with field offices on needs, issues and activities upon which they are treated as they emanate.
Provide and ensure logistics guidance for delivery of items to field offices and facilities as the case may be.
Ensure tagging and branding of MNCH2 assets is conducted.
Assist in procurement, clarifying specifications, analyzing quotations, and seeking for approval, ensuring purchases are made according to approved specification, price, quantity and quality inclusive.
Liaise with FAC's to ensure the remittance of maintenance logs upon which specific instructions are rectified to forestall breakdown.
Follow-up on contractors to ensure about-to-expire agreements are renewed in a timely manner.
Prepare monthly progress report which seeks to point out closed, outstanding and new issues for all field offices.
Supervise the office administration and logistics in the absence of the Finance & Admin Manager.
Ensure the proper use, maintenance and repair of facilities and equipment.
Ensure that temporary duty visitors are received/accompanied at/to the airport, have safe and adequate transportation and accommodations during their stay.
Support all local and regional purchases as per defined threshold, and maintain tracking and documentation systems that will facilitate future processing, payment and audit requirements.
Maintain rigorous operations ensuring that systems are in place for the proper receipt, rotation and control of program's materials.
Qualifications
University degree in Business Administration, Management or any of the Social Sciences preferred.
Significant office management experience.
Experience managing DFID-funded activities and thorough knowledge of applicable regulations and requirements, preferred.
Excellent cross-cultural communication and interpersonal skills demonstrated by ability to interact professionally with culturally and linguistically diverse staff, clients and consultants.
Strong leadership, analytical and organizational skills; demonstrated ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
Prior supervisory experience preferred.
Expert skills in Excel Spreadsheets, QuickBooks or similar accounting software, as well as Word; comfortable in a Windows PC environment.
Administrative Assistant
Job Description
The successful candidate will provide administrative support to the Maternal and Newborn Child Health Programme in Abuja to ensure effective and efficient daily operations.
S/he will be expected to manage the day-to-day office administrative tasks.
Key Responsibilities
Assume receptionist duties, attend to clients and visitors and direct them to appropriate staff members.
Ensure all finance policies are strictly adhered to in the CS/BU including correct Payment Approval Forms (PAF), petty cash reimbursements, expense claims.
Ensure all relevant bills and invoices are scanned and submitted to Accounts payable.
Arrange and coordinate official travel arrangements for MNCH employees and consultants as required including booking flights, hotel accommodation, airport pickups and car transfers.
Ensure timely procurement and replacement of office supplies, stationery, consumables, and kitchen supplies including beverages and cleaning equipment.
Ensure regular maintenance of repairs and office utilities at supervised by the Corporate Services Administrator and the building facilities manager responsible to ensure effective and continuous office operations.
Ensure effective coordination with the Office Driver including proper scheduling to ensure that employees are supported to attend meetings and events.
Maintain a data base of vendors supplying office services including car hire, service providers and mobile internet firms for use by MNCH employees.
Develop and manage office inventory of hardware and equipment, updating the list from time to time to ensure adequate inventory.
Ensure office cleanliness by working closely with outsourced cleaners and ensuring the office environment is well maintained and is conducive for work.
Provide assistance to the Office Manager with expenses, collating of materials, coordinating meetings and functions.
Provide support on logistic for incoming consultants i.e. Highland hotel bookings.
Perform any other tasks as assigned by the Finance & Admin. Manager.
Qualifications
Relevant Bachelor's Degree required.
Minimum two years clerical or administrative experience.
Knowledgeable in office administration and bookkeeping procedures.
Proficient in Microsoft office software.
Proficient in the use of general office equipment.
Effective verbal and written communication skills.
Excellent interpersonal and organizational skills.
Can work cooperatively and effectively with others and has the ability to undertake self-directed tasks when necessary.
Method of Application
Qualified candidates should send their CV's with a brief cover letter to: recruitment@mnch2.com specifying the position and state for which you are applying in the subject line, For example "Administrative Officer - Kano" or "Administrative Assistant - Abuja"
Note:
There are no relocation allowances available for the position.
Only candidates shortlisted will be contacted.
Latest Jobs at FJA Associates Limited
10:29:00 AM
Gist Naija
FJA Jobs is the manager of findajobinafrica.com. It is a recruitment agency that has reaches all across the African Continent and
in UK
HUMAN RESOURCE EXECUTIVE
A HR executive performs the basic functions such as personnel management, social welfare and the maintenance of HR records. An HR executive is a key member often playing an instrumental role in many HR functions, or leading a team for various projects. HR Executive is the intermediary between organizations wishing to recruit (the client) and the individual seeking a career move or temporary assignment (the candidate).
Responsibilities:
* Reviewing resumes and applications
* Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the Clients
* Coordinating with clients and candidates for scheduling appointments with the management team for recruitment exercises.
* Conducting recruitment interviews and providing the necessary inputs during the hiring process
* Working with recruitment agencies to source for candidates for specific job positions
* Managing workplace safety issue
* Training new or existing employees
* Communicating and explaining the organization's HR policies to the employees
* Follow up of confirmation contracts of employment from the client
* Regular updating of communication channels
* Liaising with all government agencies to ensure adherence to compliance
* Recording, maintaining and monitoring attendance to ensure employee punctuality
* Conducting employee orientation and facilitating newcomers joining formalities
* Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee
* Resolving grievances or queries that any of the employees have
*Managing company projects by drafting proposals and sourcing for potential sponsors
Qualifications :
Personal Skills:
. Good negotiator
. Communication skills
. Good interpersonal Skills
. Ability to work in a team
. Good report writing skills
. Computer skills
Qualification:
. Bachelors degree
. CIPM qualified
. 3- 4 years working experience in a similar position
Architect/Interior Designer
Description:
Our client specialises in the production of luxury modern kitchens since 1956 and is known for its range and quality of materials. As one of the finest Italian kitchen design firms, they are committed to research and development, staying ahead of trends, bringing new finishes and concepts to the portfolio each year.
A fantastic opportunity has arisen for an experienced and motivated architect/Interior Designer to join their team who can thrive in a fast paced and demanding environment.
As the successful candidate your principal activities will include;
. Ability to take direction while working independently, quickly and efficiently to meet project deadlines.
. Ability to create unique design solutions with attention to detail and accuracy is paramount.
. Must have experience creating detailed design drawings including floor plans, elevations, renderings and construction details.
. Must have experience of all phases of kitchen and bath design from conceptual design, ordering, client estimates, invoices and installation.
. Experience in calculating areas and quantities for ordering and cost analysis with the ability to create door and finish schedules for pricing, ordering and installation.
. Extensive on site coordination from early project planning stages through completion of construction.
. Duties will also include showroom sales and presentations.
. An understanding of lighting and electrical planning is an added bonus.
. The ability to research and source various materials and furnishings is also a plus.
Qualifications:
Person Specification: Essential: . Minimum of 3 years' experience with kitchen and bath design and product specification including finishes and appliances. . Degree Qualified . Excellent communication skills . Excellent English and grammar, verbal and written . Dynamic personality and personal presentation . Ability to adopt and implement our studio design and drawing standards . Duties will include showroom sales . Passion for design . Familiarity with worldwide design trends, materials and styles . Ability to work independently and as a team as necessary . Must be honest, organized and punctual Technical Mandatory requirements: . AutoCAD . Adobe Creative Suite - In Design and Photoshop . Strong 3D modeling and rendering experience (not program specific) . Proficient in the use of MS Office applications
Associate Vice President/Vice President, Investment Group
Job Summary:
? The candidate will play a key role in the development and management of company's debt and equity investments. The AVP/VP will be chartered with actively identifying, sourcing and executing investments in the infrastructure space, as well as becoming valuable business partners with company's current portfolio investments.
? The candidate must be able to support company's transaction/investment cycle from origination through financial close and during commercial operations.
? The candidate will manage and oversee the participation junior team member through out the investment process.
Principal Duties and Responsibilities:
. Participate in the identification of potential clients and partners.
. Active involvement in the marketing of company's products and the identification of potential deals/projects across Africa in key sectors of Power, Oil/Gas, Heavy Industries, Telecommunications and Transportation.
. Preparation of detailed project analysis and presentation materials for delivery to potential local and international clients, including pitchbooks, expressions of interest, proposals and various bidding materials as required to create investment opportunities.
. Prepare/oversee customer/company and industry research.
. Lead, oversee and participate in the commercial, technical, environmental, KYC checks and financial evaluation/ due diligence to identify key value/cost drivers, potential risks in collaboration with sector experts.
. Lead the development and analysis of detailed financial models incorporating robust sensitivity analyses; valuations of equity investments; collateral coverage assessments and returns analyses.
. Lead, participate in and/or oversee the preparation and negotioation of investmentment documentation including term sheets, facility agreements, shareholder agreements, etc.
. Lead and participate in the preparation of the company's credit review documentation and present investment thesis to the Investment Committee.
. Lead/participate in the negotiation and documentation of transactions in collaboration with legal, finance and technical functions working closely with sponsors to achieve financial close.
. Proactively monitor/manage performance of assigned portfolio investments and develop strategies to mitigate ongoing risk to ensure compliance with all credit policies and procedures.
. Lead client interface, coordinating investment monitoring activities including continued engagement with sponsors, follow up on any post-closing action items, ongoing monitoring of key risks identified during due diligence, and analysis of operational and financial performance.
. Conduct financial and valuation analysis on existing equity investments for active portfolio management and advise management on interventions and/or optimal exit conditions.
. Supervise, coach and develop analysts and associates operating within the Division.
. Undertake ad-hoc tasks as may be assigned by senior management.
Qualifications:
Competency and Skill Requirements: . SkillsWell developed communication and business writing skills, including an ability to interface directly and effectively with senior management of potential clients. . Detail oriented with strong organizational and time management skills, and ability to manage multiple business priorities within a regularly changing landscape. . Able to work under pressure and meet challenging deadlines regularly. . Exceptional project management skills. . Ability to originate and generate new business leads towards enhancing the overall business development efforts of the organization. Attributes: . Business development mindset with a wide network of contacts and relationships with entrepreneurs, banking and development finance institutions, private equity, corporates with a focus on infrastructure development in sub-Saharan Africa. . Strong team work mindset, and able to work seamlessly with staff across the organization. Willingness to support other staff to achieve corporate goals. . High level of creativity and capacity to develop innovative ideas particularly at origination and transaction negotiation stages to ensure successful transaction closure. . Ability to speak French and other languages used for business in Africa (Portuguese, Spanish) highly preferable. . Self-starter with a proven ability to show initiative, shoulder responsibility and be proactive. . charismatic, outgoing, engaging personality. Confident but humble with exceptional work ethic, drive and leadership. Minimum Qualifications Education: . Possess a strong record of academic achievement at the undergraduate level from a leading university in engineering/economics/finance or related discipline. . Relevant advanced degree in Business Administration, Finance, Investments or in other related field, or a relevant professional qualification. . Relevant certifications related to finance and/ or project management. Experience: . Extensive experience leading infrastructure investments in Africa applying complex deal structuring to project development, project finance and equity transactions; . Hands on experience utilizing comprehensive risk analysis and quantitaive financial modelling framework in the evaluation of transaction economics; . Proven track record of leading negotiatons, execution and documentation of debt and equity investments. . Typically, 8-12 years of work experience in investment banking, private equity, consulting and/or industrial conglomerate, with a minimum of 4-6 years postgraduate qualification. Language . Fluency in writing and speaking English is mandatory . French, and/or Spanish and Portuguese is desirable Others: . Willingness to travel "out-of-station" with minimal prior notice.
Senior Vice President & Head, Financial Advisory Services
Job Summary
? Responsible for the Financial Advisory Department, driving the identification/origination, evaluation and execution of financial advisory mandates and ensuring the sustained profitability of the Advisory business unit .
Principal Duties and Responsibilities
Strategy Development and Business Plan Implementation
? Develop strategy and goals for the Financial Advisory unit in consultation with the ED Financial Services
? Collaborate with the Investment Division as it develops and executes the company's origination strategy, including the ability to leverage Advisory work to drive new business for the Corporation.
? Develop and implement a detailed business plan for the financial advisory business, with a view to delivering preset targets.
? Assume accountability for all financial advisory-related initiatives within the Corporation and responsible for Advisory P&L
Mandate Origination
? Identify and win new advisory opportunities in diverse geographies within Africa and across the Corporation's core sectors.
? Work closely with colleagues from the other departments of the corporation to actively seek financial advisory and arranging mandates for the company.
? Lead and monitor the origination of advisory mandates, to ensure delivery against set targets.
Mandate Execution
? Drive the financial advisory process from prospecting and due diligence to execution and closure.
? Co-ordinate the development/standardization, documentation and implementation of world-class financial advisory processes.
? Assume responsibility for the successful execution of ongoing and new financial advisory mandates
? Provide ongoing hands-on support and strategic, technical and tactical guidance for all advisory assignments, in direct support of and to ensure successful execution of financial advisory mandates.
Administration
? Develop and execute world class financial advisory processes.
? Provide advice on appropriate project structures for early deal closure.
? Lead the development and update of standard documentation/ templates such as contracts, financial advisory Identification Memo; Standard Mandate Letter, financial advisory reports and models, etc.
? Participate in the Investment Committee process and contribute specialist knowledge in all phases of the Investment product development and management cycle.
People Management
? Develop and mentor younger colleagues in the investment division as well as provide assistance in the identification of training requirements.
? Ensure appropriate staffing to aid seamless execution of financial advisory mandates.
? Build and maintain relationships with clients and other key stakeholders.
Research & Market Intelligence
? Keep abreast of external and internal trends/developments relevant to financial advisory and apply knowledge of such trends/ developments appropriately.
Qualifications:
Requisite Competencies ? Excellent relationship management skills ? Strong business relationships and networks across Africa ? Strong project management skills ? Excellent knowledge of Accounting/ financial analysis ? Excellent financial modelling and valuation skills ? In-depth knowledge of financial advisory and investment structuring ? Superior business communication skills ? Excellent negotiation skills ? Ability to work effectively with cross-functional teams Key Performance Indicators ? Number of Advisory mandates obtained and successfully executed ? US$ revenue target realised from transactions/mandates executed ? Profit and loss earned for the Corporation ? Cross sell opportunities Minimum Qualifications ? Relevant advanced degree e.g. Masters Degree in Business Administration, Finance, or a related field. ? At least 15 years experience in financial advisory role is mandatory. ? Track record of successful delivery of financial advisory mandates, especially across the African Market. ? Relevant experience and understanding of infrastructure development issues, infrastructure finance, project development and private equity. ? Operational experience relating to Infrastructure related financial advisory will be an added advantage.
Senior Vice President, Heavy Industries & Telecoms
Job TypeFull Time
QualificationMBA/MSc/MA
Experience15 years
LocationLagos
Job FieldAdministration / Secretarial
Job Summary:
? Discharge roles and responsibilities in the Heavy industries and Telecoms sectors covering the identification/origination, evaluation, execution, monitoring of investments in these sector.
Principal Duties and Responsibilities:
Strategy
? Develop strategy and objectives for the Heavy industries & Telecoms unit in consultation with the Chief Investment Officer.
? Build the deal pipeline by identifying new investment opportunities in diverse geographies within Africa and across the Corporation's core sectors.
? Provide ongoing support and hands-on strategic and technical/tactical guidance to deal teams in support of deal execution and provide high level deal intervention when necessary.
Market Competitiveness
? Oversee all pre and post Heavy Industries and Telecoms related initiatives within the Corporation.
? Keep abreast of external and internal trends/developments relevant to Heavy Industries and Telecoms investments and apply knowledge of such trends/ developments appropriately.
Standards & Compliance
? Supervise the entire deal execution process from due diligence, structuring, negotiation, execution through to monitoring and closing.
? Lead the development and updating of standard documentation such as term sheets, and investment monitoring reports covering compliance, performance, risk and attribution.
Execution & Value Creation
? Contribute specialist knowledge during all phases of Investment product development and management activities for the Heavy Industries and Telecoms sectors.
? Monitor investment portfolio, recommend and implement strategies for value addition as well as report portfolio performance to senior management.
? Develop and execute exit strategies for deals, if required.
? Ensure appropriate staffing of transactions.
Stakeholder Management
? Build and maintain relationships with clients/portfolio companies, investors and other key stakeholders.
? Work with relevant stakeholders to ensure that all investment activities within the Heavy Industries and Telecoms sectors are in compliance with all regulatory requirements.
People Management
? Develop, coach and mentor investment staff including managing performance (timely appraisals, feedback and continuous improvement)
? Involvement in the recruitment of new staff and providing assistance with the identification of training requirements and assuring the implementation of staff learning plans.
Qualifications:
Competency and Skill Requirements ? Excellent relationship management skills ? Strong business networks across Africa ? Strong project management skills ? Excellent knowledge of Accounting/ financial analysis ? Excellent financial modelling and valuation skills ? In-depth knowledge of the Heavy Industries and/or Telecoms industries. ? In-depth knowledge of infrastructure investment structuring ? In-depth knowledge of transaction execution ? Superior business communication skills ? Excellent negotiation skills ? Ability to work effectively with cross-functional teams Key Performance Indicators ? Asset creation ? Current income/revenue ? Portfolio quality/performance ? Number of successful exits Minimum Qualifications ? 15 years cognate and deep experience in deal structuring and syndications ? Track record of successfully leading, closing and managing investments in Heavy Industries and/ or Telecoms sectors ? Relevant advanced degree e.g. Masters Degree in Business Administration, Finance, or a related field ? Appropriate financial certification such as CFA, etc is desirable ? Operational experience relating to Infrastructure related deals will be an added
Method of Application
Interested and suitably qualified candidates should click apply online to suitable email address.
Architect/Interior Designer >>> tounfjajobs@gmail.com
Associate Vice President/Vice President >>> mo.wellington@jobtrolley.com
Senior Vice President & Head, Financial >>> irene@findajobinafrica.com
Senior Vice President, Heavy Industries >>> irene@findajobinafrica.com
Administrative Job at Nuts About Cakes Limited
10:27:00 AM
Gist Naija
The concept behind Nuts About Cakes is to create a fun and tasty, yet superior quality snack that people can
enjoy anytime. Products by Nuts About Cakes are created using the finest quality selection of ingredients. They are extremely popular as favors at weddings, pre-dinner snacks at social and corporate events, in bars and leisure outlets, and as gifts for all occasions.
Responsibilities
Organize the day to day administrative processes of the MD.
Help the MD to plan and schedule activities.
Prepare letter internally and externally on behalf of the MD.
Carry out confidential assignment for the MD.
Carry out research, collate information and prepare reports.
Gathering marketing and customer information for management's use.
Interfering with customer and representing the organization on behalf of the MD.
Preparing and providing customers with information as directed by the MD.
Manage client relationship on behalf of the MD.
Skills/Qualification
B.Sc in any related field.
Good understanding of administration and Business processes.
Strong analytical skills with intellectual disposition.
Excellent verbal and written communication skills.
High proficiency in writing business letters.
Team Player.
Strong interpersonal skills.
Method of Application
Interested and qualified candidates should send a copy of their resumes in Microsoft Word to:recruitment@nutsaboutcakes.com with the position as the subject of the email as well as a cover letter explaining why you are the ideal candidate for this position.
New Job Placement at Global Profilers
10:27:00 AM
Gist Naija
We are a recruitment & HR consultancy company, providing a wide range of recruitment and selection services to local and
international companies in Africa. Our Team of dedicated consultants offers businesses to get the right and best talent across wide range of sectors and professions.
Africa is experiencing an economic boom in all sectors. It is a dynamic as well as complex & diverse market. Our Specialized approach is backed by deep understanding of all aspects of business and industry in this challenging and growing market whilst retaining our global standards in talent acquisition and HR services.
Responsibilities:
Teaching inspiring, engaging lessons
Ensuring every child makes progress in their learning in every lesson
Planning and preparing high quality, differentiated lessons that provide both support and challenge as needed
Establishing a safe, happy classroom environment that assists learning (including quality displays and sound behaviour management strategies)
Marking work, assessing and providing high quality feedback to children to help them to achieve; target setting
Reporting regularly and in detail to parents
Developing students moral, social and personal development
Providing pastoral care
Engaging in professional development as an individual, with colleagues from within school and as part of the wider global community
Qualification and Experience:
Essential Qualifications and Experience:
Qualified to degree level or above
Qualified Teacher Status
At least two years successful teaching experience in the classroom
UK experience teaching the English National Curriculum
A global outlook
Desirable Experience and Skills:
Experience of teaching students with English as an Additional Language
Experience of using a range of formative and summative assessment techniques to track achievement and progress
Experience of using assessment data to set targets for children and to inform planning
Experience of planning exciting, purposeful lessons that meet the needs of all learners
A working knowledge of the new English National Curriculum framework and an understanding of how this might be adapted for use in an international school setting
The ability to forge outstanding relationships with the individual pupils in the class
An understanding of the needs of parents, particularly in an international setting
Desirable Personal Attributes:
Passionate, enthusiastic educator
Motivated self-starter; an innovative mind set
An effective communicator
Ability to be a team player, a collaborator - a trusted colleague
Ability to see alternative perspectives
Ability to lead - and to follow
Flexibility and adaptability
Good sense of humour
Calm demeanour and grace under pressure
Global outlook
Willingness to engage with CPD
Attention to detail
Organisational and time management skills
Ability to adhere to deadlines
OTHER REQUIREMENTS
Candidates should hold a current Enhanced Criminal Records Bureau Disclosure or the equivalent for countries lived in outside the UK.
Method of Application
Interested and suitably qualified candidates should click here to apply online.
Customer Care Jobs at Michael Stevens Consulting
10:26:00 AM
Gist Naija
Our client, is one of the largest and most successful conglomerates in the industrial, trading and building sectors of Nigeria. We are
recruiting for the post of a Customer Relations Officer
Key Responsibilities
Take responsibility for being the first point of contact for all callers to the Customer Service Centre and ensuring that a high quality of service is delivered at all times.
Take ownership and responsibility for all enquiries presented to the Customer Service Centre, identify customer needs, and utilising appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure that all computerised systems are used effectively to help process customer enquiries and accurately maintain all records in a time critical environment.
Deal with all calls received within the Customer Service Centre in line with current Service Level Agreements, policies and procedures.
Carry out all administrative tasks relating to the Customer Service Centre and any necessary follow-up work in relation to incoming calls.
Maintain a comprehensive knowledge of Group departments, services, policies and procedures in relation to the role.
Ensure that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action.
Keep accurate records of discussions or correspondence with customers.
Qualifications
A Bachelors degree or equivalent in a relevant social science discipline.
A Masters degree in a relevant discipline will be an added advantage.
Must possess a minimum of 5 years relevant professional working experience.
Relevant professional certifications e.g Customer Relationship Management (CRM).
Key Skills:
Demonstrate initiative with a results orientation, while exhibiting strong drive and leadership skills.
Ability to apply innovative approaches, to work in team, analyze and summarize and also pay attention to details and objectives.
Possess a good understanding of business processes.
Ability to drive client focused outcomes.
Candidate must possess strategic business focus and strong communication skills.
Method of Application
Qualified candidates should send their CV's to: jobs@michaelstevens-consulting.com or msjobz@gmail.com The subject of the email should be the job position being applied for.
Executive Recruitment at Human Capacity Development Consultants (HCDC)
10:25:00 AM
Gist Naija
Human Capacity Development Consultants (HCDC) - We are currently recruiting
a Chief Operating Officer (COO) on behalf of a client
Job Responsibilities
Plan, coordinate, and control the daily operations of the company
Approve company operational procedures, policies, and standards. Ensure that the day-to-day operations of the organization are effectively and efficiently coordinated, implemented
Strategic planning, execution, deal-making and value creation and enhancement for the company.
Direct and manage staff members as well as technical staff and contractors.
Manage the processes in planning, developing, reviewing, presenting, and monitoring the capital and operating budgets.
Serve as liaison with business and community leaders to gain resources and develop recommendations for operating and financial directions.
Responsible for the development, design, operation, and improvement of the systems that create and deliver the organization's products
Provide leadership and oversight for all operational functions.
Contribute to strategic decisions as a member of the organization's leadership team
Build and maintain a high performance culture through effective performance management, communication and coaching of staff.
Provide clear leadership, promote and foster a team culture consistent with the organization's values
Oversee company operations to insure production efficiency, quality, service, and cost-effective management of resources.
Approve company operational procedures, policies, and standards. Ensure that the day-to-day operations of the organization are effectively and efficiently coordinated, implemented and conducted within the framework agreed to by the Board.
Qualification and Minimum Experience:
Minimum of a First degree, an MBA would be an advantage
At least 10 years post qualification working experience, 5 of which must been at a top management level of a reputable business organization.
Demonstrated high level capability or substantial experience in successfully overseeing the operations of a company.
Method of Application
Interested candidates are to send their CVs to recruitment@hcdclimited.com using the position applying for as the subject of the e-mail.
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