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PHP Programmer at Zercom Systems
Thursday, October 02, 2014 1:22 PM
Zercom Systems Nigeria Ltd is a privately held IT solutions firm. We have been providing solid, imaginative and successful Custom IT solutions since 2003. With specialties in custom application development, Database development and system integration, Zercom Systems covers a broader range of IT services than most other firms in the IT industry - and we do it utilizing the latest and most innovative technologies in the marketplace, making quality and technical excellence our top priorities.
Zercom Systems Nigeria Ltd is recruiting to fill the below position:
Job Title: PHP Programmer
Location: Lagos
Job Description:
The primary job responsibility for the web developer position is to provide PHP programming and functionality for a variety of consumer-related websites and web-based applications.
You will be challenged on a daily basis to solve problems in new and creative ways.
Skills Required & Qualifications
Candidate should possess a OND/HND/BA/B.Sc in a related discipline and years of experience in a similar field.
Proven Web and Database Development experience.
In depth PHP, Ajax, JavaScript, CSS and (X) HTML5 knowledge
Strong database knowledge specifically SQL Server and MySQL
Web / Graphical Design skills would be desirable.
Excellent communication skills and attention to detail
Knowledge of graphic design packages such as Fireworks or Photoshop in order to produce basic layout and manipulate images.
Skills in e-commerce and server side technologies, such as PHP , and internet security are also important.
Ability to use PHP frameworks
Remuneration
Salary - Very Attractive
Application Closing Date
4th November, 2014.
How To Apply
Interested candidates should send CV to: info@zercomsystems.com
High Value Experience Executive at Airtel Nigeria
Thursday, October 02, 2014 1:22 PM
Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
Airtel Nigeria is recruiting to fill the position of:
Job Title: High Value Experience Executive
Location: Nigeria
Job Description
One of the aspirations that Airtel Africa has set for itself is to be the preferred service provider for the Airtel High Value Base. This person is the primary contact person and will be responsible in servicing all aspects of the HV customer needs for the Pre-paid and Post-paid high value customers - VIP, Diamond & Platinum
The RM is customer centric and focused on maintaining high-quality of customer service; develops strong relationships with high value customers to ensure sensitivity to their needs, concerns, and emerging requirements and is readily available to attend to pressing customer challenges at any point in time. Delivery of business KPIs like financials, customer experience, revenue generation and process compliance, is critical to this role.
Key Accountabilities
1. 100% on boarding of assigned customer base into the Premier programme
Daily health checks of assigned customers
Strict monitoring of the aged REC, to reduce inactivity to <1%
Daily engagement of customers inactive and active. capture 40% of HV customer Email weekly
Driving customer experience of the Customer, that is being managed, ensure customer is locked into the Airtel Rewardz loyalty programme and liquidates 30% worth of point's quarterly.
2. Acquire 10 diamond customers monthly on the MGM programme
Customer engagement and relationship management through tele-calling & customer visits
Ensuring RM allocated accounts are mapped to Manager, Loyalty & Retention
Carrying out frequent scheduled visits and calls to determine customer needs
Alerting clients to new or improved products and services
Communicating promotions and changes to customers in a timely way
Maintaining tracker to keep track of all complaints and closures
Engaging with marketing department to be in the loop on new offers for HV customers
Being proactive on customer needs and working with management on upsell opportunities (i.e. in depth knowledge of customer and what they really want)
Decreasing customer complaints ensuring all customer requests are handled in a timely manner and closed within agreed SLA
Providing feedback to customers - proper follow up with cross-functional departments to ensure proper services are provided to customers i.e. billing, activation, provision of services, handling of all customer letters and correspondence
In depth knowledge of the customer characteristics; industry covered, products used i.e. blackberry services, roaming destinations covered, CUG, prepaid, hybrid etc
Assisting in providing regularly scheduled account business reviews with focus on issues reported, resolved, lost business, new business opportunities and customer profitability needs
3. Daily analysis of customer behavioural patterns
Psychographic & demographic profiling of assigned customers
Recommend & carryout on delights campaigns eg; Birthday alerts/ visits, Anniversary offers etc based on customer VOC
Churn management including win-back and retention
MIS reporting for KPI's
Desired Skills and Experience
Educational Qualifications & Functional / Technical Skills
Minimum of 2 years post NYSC experience in Customer management
Basic SQL skills (preferred)
Excellent excel skills (intermediate)
Proficient in vanity number management (preferred)
Other requirements
Customer Management skills in Private Banking
Proficiency in Hausa Language
Proficient use of the Loyalty Management Solution system
Strong numeric ability
Surveys and research and Trending skills
Strong Interpersonal Skills & People Centric.
Eye for details
Ability to use the Customer Registration machine
Environmental Knowledge particularly of corporate
Communication skills
Application Closing Date
Not Stated
Method of Application
Interested and qualification candidates should
Click here to apply online
IT Social Media/Online Marketing at Simeons Pivot
Thursday, October 02, 2014 1:20 PM
Simeons Pivot - One of our Clients based in Lekki seeks the service of a competent individual who is passionate about Social media/Internet Marketing/Telemarketing to fill this position.
Simeons Pivot is recruiting to fill the position below:
Job Title: IT Social Media/Online Marketing
Location: Lagos
Responsibilities
To promote and spread awareness about specific products.
Creating and sending email campaigns.
Updating social media profiles.
Advising about new trends.
Managing the development and launch of display advertisements
Marketing and selling of products to clients using social media, internet marketing and so on.
Create a good personal encounter whether through telephone, email, social media or in person.
Develop creative strategies to retain the clients.
Research the market for identifying new business opportunities.
Provide prompt and courteous service to all customers.
To create new and innovative marketing strategies which strengthen the market position of the product.
Creating and distributing a regular e-newsletter, as well as using social media to interact with customers.
Influences customers to buy their products by following a prepared sales talk to give service and product information and price quotations.
Completes orders by recording names, addresses, and purchases; referring orders for filling.
Qualifications, Skills and Knowledge:
Minimum of ND in marketing, advertising, mass communication or related discipline
1-3 years experience
Confident and self-motivated
Product knowledge
Excellent team player
Must be able to handle the day to day responsibilities
Having good written and spoken communication abilities.
Critical thinking skill.
Independent.
Being able to work on several projects at the same time.
Having high attention to details.
Having teamwork skills.
Having networking abilities.
Being able to understand social media.
Having problem solving skills.
Must be computer literate
Courteous and polite
Remuneration
Fifty Thousand Naira/Month
Application Closing Date
7th October, 2014
How to Apply
interested candidates should Send their CV's to: info@simeonspivot.com
Business Development Officer/Client Services at Simeons Pivot
Thursday, October 02, 2014 1:17 PM
Simeons Pivot - Our Client, a Beauty Product Company at Lekki requires the services of competent individuals who are passionate about marketing
Job Title: Business Development Officer/Client Services
Location: Lagos
Responsibilities
Generating new businesses for the company.
Marketing and selling of products to clients.
Ensure proper management of account.
Must be able to manage clients for more business.
Create a good personal encounter whether through telephone or in person.
The individual will work to drive the deployment of our customer satisfaction and retention plans among other things. Develop business proposals for new and existing customers.
Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
Will plan, co-ordinate and control the activities, so as to maintain and enhance customer relationships and meet organizational and operational objectives.
Research the market for identifying new business opportunities.
Provide prompt and courteous service to all customers.
Qualifications, Attributes and Requirements
Minimum of ND in a related discipline
1-3 years' experience
Confident and self-motivated
Excellent team player
Must be able to handle the day to day responsibilities
Good oral and written communication skills.
Must be computer literate
Courteous and polite
Must be a customer service-focused team player with excellent verbal and written communication skills, well-organized, creative, and a go-getter with a positive attitude.
Salary
Sixty Thousand Naira/Month
Application Closing Date
7th October, 2014.
How to Apply
Interested and qualified candidates should send their CV to: info@simeonspivot.com
Graduate and Experienced Job Recruitiment at MTN Nigeria (3 Positons)
Thursday, October 02, 2014 1:01 PM
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the following positions:
1.) Graduate Channel Development Administrator
Click Here To View Details
2.) Test Analyst
Click Here To View Details
3.) Trade Marketing Consultant (Etsako)
Click Here to View Details
Application Closing Date
10th October, 2014
Chief Operation Officer (COO) at Ronsberger Health Maintenance Organization
Thursday, October 02, 2014 12:40 PM
Ronsberger Health Maintenance Organization. The Health Insurance Company authorized and regulated by the National Health Insurance Scheme.
Our mission is to contribute to the National Health Insurance Programme, through the creation of effective links with Government departments, Organizations, Gainfully-self employed individuals and institutions, and by responding to the healthcare needs of those in need of care, with aims to promote improved healthcare programmes nationwide.
We do so by sharing the benefits of our expertise and experience in Healthcare, Insurance Studies and Hospital management, as well as creating partnership as a key strategy towards the achievement of sustainable healthcare development in Nigeria.
Ronsberger Health Maintenance Organization is recruiting qualified candidates to fill the position of:
Job Title: Chief Operation Officer (COO)
Location: Abuja
Job Function/Responsibilities:
Reporting to the Managing Director, the successful candidate will be responsible for the day-to-day running of the HMO.
He/she will have overall leadership and management of HMO services, support the objectives and goals of the Company as well as manage and report on the performance of various functional units within the organization.
Manage the daily activities of the HMO ensuring that operations, systems and processes are properly coordinated and implemented.
Ensure that adequate systems and processes are maintained to measure and monitor Company's effectiveness, efficiency and quality of its healthcare delivery.
Qualifications Experience and Attributes:
Higher Degree(s) in any Admin./or Finance related discipline or an MBA from a reputable institution.
Minimum of ten (10) years relevant experience with at least 4 years in managerial capacity.
Professional qualification(s) in insurance, preferably health insurance will be a distinct advantage.
Application Closing Date
15th October, 2014
How To Apply
Interested and qualified candidates should send CV to: ict@ronsberger.com using Job Title as the subject of the mail.
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