2015-11-13

GM DISCOURAGES ANY QUOTES OVER E-MAIL…. ONLY OVER PHONE OR IN-DEALERSHIP VISIT (as they desire a more hands on personal helpful approach).

If you have any questions feel free to call Allen @ 877-472-9550 ext 302. Please call for pricing with your VIN # and current odometer reading.

Thank You for your inquiry into our Discounted Pricing on the Chevrolet / GMC / Buick / Cadillac Extended Protection Plan – Platinum by General Motors [GMEPP] is the ONLY PLAN available 100% owned by General Motors. (The GM Protection Plan – Major Guard [GMPP] is owned by Ally Bank/Auto and thus GM does not own any part of the GM Protection plan)

A.) The Chevrolet, Buick, GMC, Cadillac Extended Protection Plan – Platinum by GM (In most cases the new GM plan is quoting a LOWER PRICE than the GMPP).

The Chevrolet / Buick / GMC / Cadillac Extended Protection Plan Information is linked below:

http://www.gmoutlet.com/gmepp.html

Please call for pricing with your VIN # and current odometer reading.

2015 White Paper on Why 2 Different Plans:

To help with the many questions we are being asked, this document is our attempt to explain why there are 2 different companies selling a "Owned or Licensed" GM service contract. We spent 100's of hours of research to learn/document the facts below to help you make a good decision. As the GMEPP is a new plan from GM, we documented more information on it.

In Summary, GM owned GMAC for generations and in bankruptcy in 08/09 GM lost a large percentage of GMAC in restructuring. GMAC became Ally Bank/Auto and by December 2013 GM owned 0% of Ally. Ally owns the GM Protection Plan (GMPP) and thus GM no longer owns Ally's GMPP plan that GM previously owned for over 30 years. GM tried to buy Ally and the GMPP plan back after bankruptcy and a deal could not be reached; therefore GM came out with their own plan called the Chevrolet, GMC, Buick, Cadillac Extended Protection Plan Platinum by GM (GMEPP) in late 2013. Since the new GMEPP plan (100% owned by GM) is a competitor to the GMPP plan (100% owned by Ally) GM is not going to re-issue Ally/GMPP's licenses to use the GM name, and GMPP loses all access to GM Dealership computer systems after 2016. (i.e. GM could not purchase back their own GM Protection Plan back from Ally after bankruptcy therefore they made their own plan to replace it and it is called the GM Extended Protection Plan). This is what this dealership and General Motors recommends and sells.

1. Chevrolet, GMC, Buick, Cadillac, My Brand Extended Protection Plan - Platinum by General Motors (GMEPP)

1. The GMEPP nick name is this dealerships abbreviation . The official name is shown above.

2. GM Extended Protection Plan - Platinum is also shorthand for above.

3. The easiest way to tell the difference is the words - Extended and Platinum - as the new GM plan (not Ally's GMPP).

2. This is a new plan that was rolled out by GM in late 2013

1. Ohio was the first pilot state starting in the fall of 2013.

2. North East, USA started dealer enrollment on December 1, 2013, (we signed up on 12/1/13).

3. Over the next 12 months GMEPP is moving dealer enrollment South and West, USA.

4. If your GM dealership is in the West or South USA they may not have been presented yet with the new GMEPP plan. This will happen over the next 12 months but since the GMEPP is a GM coverage on your GM VISS file, your coverage is honored at all 4,300 GM dealers in the USA (See 7.1 below).

3. Two Plans Offered - Platinum and Silver (we only sell the top Platinum Plan)

4. Two Deductibles Offered - $0 or $100

1. Deductibles are per visit, not items repaired per visit, and once you pay a deductible for a part you will never pay for another deductible on that part for the life of the plan.

2. The original GM Bumper to Bumper and Powertrain $0 Deductible Limited Warranties pay first and when they expire, then any GMEPP deductible will apply, if applicable.

5. GMEPP uses an secure Dealer Online Quoting System using your VIN/Serial Number and Current Odometer Reading to quote a price that is guaranteed for that day only.

1. The more overlapping time and mileage you have on your GM Bumper to Bumper coverage the lower price you will pay. (i.e. Earlier / Lower Miles = Lower Price)

2. GMEPP's Coverage is added to Todays Date and added to Todays Odometer Reading.

3. If you purchase we will need to verify your odometer reading.

6. Owned 100% by General Motors by a 100% owned division called GM Financial.

1. Administered by Am Trust.

2. AM Trust's A.M. Best Insurance Rating = "A" Excellent: Here

1. No matter who GM hires to administer the plan; the GMEPP is 100% owned by GM Financial which is 100% owned by GM.

7. All GM Bumper to Bumper, Powertrain and GM Extended Protection Plan (GMEPP) Coverages listed on your GM VISS file are GM's online confirmation of your benefits and results in a seamless service visit with at all 4,100 GM Dealerships, (regardless if your dealer sells the GMEPP or not).

1. If your GM dealer does not yet sell the GMEPP and you have a needed repair, have them confirm your coverage on GM VISS and your GM dealer will call 1-877-265-1072 to create a claim and/or enroll to get an permanent online account at no charge.

8. Since the GMEPP is 100% owned by GM one of their top concerns is keeping you, the GM owner, satisfied with your vehicle.

9. We CAN sell the GMEPP in all 50 states.

10. GOOGLE search words & Links: (GM's National Websites linked below all exclusively recommend the GM Extended Protection Plan {GMEPP})

1. Chevrolet Extended Protection Plan Platinum

2. Chevrolet National Website (Open Extended Protection Tab)

3. GMC Extended Protection Plan Platinum

4. GMC National Website (Open Extended Protection Tab)

5. Buick Extended Protection Plan Platinum

6. Cadillac Extended Protection Plan Platinum

7. Cadillac National Website (Open Extended Protection Tab)

8. My Brand Extended Protection Plan Platunim

11. Press Releases & Articles:

GMEPP Press Release by GM Financial November 2013

GMAuthority.com Article June 4, 2013 (last 2 paragraphs)

GM Financial Article June 16, 2013 (last 2 paragraphs)

GM Financial vs. Ally April 2, 21014

1. GM Protection Plan (GMPP)

2. This plan has been in existence for over 35 years.

3. This plan is 100% owned by Ally Auto (formerly GMAC).

1. GMAC was previously owned by GM but since December 2013 GM no longer owns any percentage of former GMAC - Now Ally Bank / Ally Auto.

1. GM does not own the GMPP and the GMPP is a competitor to the above GMEPP.

2. GM has licensed (Ally pays GM for these rights) the GM Protection Plan name to Ally until 2016.

3. GM has licensed (Ally pays GM for these rights) the access to GM computer application and claim payment systems to Ally until 2016

4. GM has licensed (Ally pays GM for these rights) the access to the GM VISS systems - warranty / vehicle history database to Ally until 2016

1. After 2016 there are no rights for Ally to access GM's systems (GM VISS, GM Global Warranty Claim Processing, and CDR Application Processing) or use of the GM Protection Plan Name.

2. All GM dealerships will not be able to pull up your GMPP plan, claim history, or claim processing after 2016 using GM computer systems.

3. After 2016 the Ally's GMPP plan will become an aftermarket 3rd party plan since GM no longer licenses nor recommends the plan (GM of course recommends their own plan - the GMEPP).

4. This plan is 100% administered by Ally Auto

5. Three Plans Offered - Major Guard, Value Guard and Basic Guard.

6. Three Deductibles Offered - $0 or $100 or $200.

7. Ally's IPO release in April 2014, where all sale proceeds went to the US Treasury, from the 08/09 GMAC/Ally restructuring out of bankruptcy.

8. Ally closed all operations in Latin America & Europe in 2013; and in late 2014 closed down all operations in China.

9. Ally USA reduced staff 39%, from 2012 (10,600 employees) to filings on 12-31-2014 (6,500 employees) to size for their smaller company's needs.

10. Ally is now approved by the US Government as a financial holding company status.

11. Ally has paid 100% of all US Treasury Loans from the 08/09 restructuring from bankruptcy (with the US Government making a profit from helping Ally). Much progress has been made during very difficult times for Ally!

12. Ally has sold off its giant Residential Capital mortgage company in late 2013 that almost caused GMAC/Ally to go out of business in 08/09. This is very good news for Ally as with this weight removed it was able to issue its IPO in 2014 (see 7 above).

13. Ally lost ALL rights to offer GM Lease vehicles nationwide to customers in the USA in the spring of 2015.

14. After 2016 when the current licenses with GM expires the GM Protection Plan will lose its GM name, lose all access to GM dealership computer systems and the Ally plan will become an aftermarket, 3rd party plan with no ownership/licenses with GM.

15. In this dealership's opinion, Ally is a small fraction of the size of a company it was when it was a near worldwide giant 5 years ago. Now Ally it is located just inside the USA with only 6,500 employees (33% fewer employees in the USA in last 18 months - to put that in perspective Bank of America has 155,000 employees). We do not consider Ally to be too big to fail and we consider the 100% owed GM plan (GMEPP) to be a safer purchase to be there when you need a claim.

The GMEPP is 100% owned by GM and this is a HUGE benefit to have GM on your side (with a GM vehicle at a GM Dealership with a GM Warranty). The GMEPP is the ONLY plan owned by General Motors. We believe the Ally owned GMPP, losing their licenses to GM and access to all GM computers systems in 2016, will hurt their sales going forward as more dealerships over the next 18 months convert to the new GM Plan (AutoNews Report on this). In summary, GM could not purchase back their own GM Protection Plan back from Ally after bankruptcy therefore they made their own plan to replace it and it is called the GM Extended Protection Plan. This is what this dealership and GM recommends and sells.

ANY QUESTIONS FEEL FREE TO CALL US AT 877-472-9550 Ext # 2 (Sales).

• Thank You

• James E. Black Cadillac, Our 55th Year

• 3929 Admiral Peary Hwy

• Ebensburg, Pa. 15931



• 877-472-9550 Toll Free

• 814-472-9550 Local

• 814-472-4741 Fax

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