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One of the biggest recent changes to the project management software market has been the almost meteoric rise of subscription-based pricing models. Even only a few years ago, in 2010, perpetual licensing was the standard for industry giants like Microsoft...

I just read a report from Grand View Research that said the global healthcare CRM market is expected to reach USD $17.4 billion by 2025. For comparison’s sake, the same report said healthcare firms will spend about $6.5 billion on CRM in 2016 . The study...

When setting a company's strategies for growth and profitable customers, CEO's, CSOs, and CMOs face diverse challenges and problems. Decisions involve (among others) marketing, sales and customer service. Although these functions interact, too often...

In recent years, the CRM market has seen big changes. In the last five years alone, the market for enterprise organizations has consolidated while many new point solution vendors have claimed its place in the CRM space. With new technologies delivered...

In recent years, the CRM market has seen big changes. In the last five years alone, the market for enterprise organizations has consolidated while many new point solution vendors have claimed its place in the CRM space. With new technologies delivered...