*Life-changers work here*
At CareFusion, we create innovative ways to help our customers improve patient care. We rely on bold and inspired employees who share our commitment to helping solve some of healthcare's most critical challenges.
CareFusion is now part ofBecton Dickinson, a global medical technology company focused on addressing many of the world's most pressing and evolving health needs. With our combined technology and expertise, we will become a global leader helping to transform the quality and cost of care for patients and clinicians worldwide. Join us in our mission to improve the future of healthcare and help all people lead healthy lives.
*Job Title:*Clinical Consultant & Product Implementation Project Manager
*Job Family Group (Function):*Customer Service
*Job Family:*Customer Service Project Mgmt
* *
* Purpose: *
The successful Product Implementation Project Manager and Clinical Consultant candidate will have experience and strong aptitude in two domains: project management and clinical workflow. The ideal candidate will have experience improving workflow and implementing RDx solutions at large hospitals. This position is the customer facing focal point for moderate to complex implementations of the company’s Respiratory Technologies products and clinical services. This involves extensive customer interaction and relationship development at the Director/Key Stakeholder level. In this role, you will work with multiple customer stakeholders to understand the customer workflow, devise an improved workflow leveraging the capabilities of our products, and follow-through to manage the implementation of your designed solution. This includes working with multiple internal and external stakeholders to arrange for the delivery, upgrade, configuration, integration, testing, and implementation of the proposed solution.
* Specific Duties, Activities and Responsibilities *
* Technical Consulting *- 35%
Meeting with customers to understand their current workflow, design improved workflows, and assist with implementing that improved workflow as part of the entire solution being implemented.
* Project Management *- 60%
Managing the clinical and technical project once purchased from creating the kick-off brief to conducting lessons learned and obtaining project close-out sign-offs. Work will include creating documentation (Schedules, test plans, system diagrams, etc.), hosting regular calls with customer stakeholders, and resolving issues as they occur, always mindful of cost, schedule, and risk.
* Administrative activity *- 10%
Perform other duties as assigned, including required training.
Requirements of the position include:
* Guide the review of customer site assessment and facilitate project design and implementation of RDx products and technologies
* Develop project plans customized to each implementation
* Chair internal meetings to ensure alignment of schedules for workflow analysis, installation, training, and EMR interfaces
* Establish communications cadence with customers to ensure requirements and timelines are met, including providing regular status updates
* Travel – 25%
Specific Responsibilities include:
* Initiate, plan, & control all assigned projects
* Manage multiple concurrent projects
* Collaborate with multiple functions, while always owning project results
* Demonstrate expert knowledge of RDx product workflow processes, clinical device settings, interface validation (ADT, Orders, ORM), user account role design
* Complete Pulmonary lab and Sleep lab pre-implementation assessments and future state design
* Demonstrate critical thinking and ability to aid customers in improving current business/practice operations including standardization across large hospital and IDN level health systems
* Bachelor's degree in related field or equivalent work experience required.
* Excellent written and oral communications skills
* Experience within medical environment and knowledge of clinical workflow required
* Registered Respiratory Therapist or prior related clinical or technical experience.
* Ability to self-prioritize work, work both independently, and work as part of a team
* Ability to use soft-skills to lead teams of internal matrixed resources and customer resources
* 3-5 years of experience in a pulmonary lab or similar preferred
* Additional experience in Sleep Testing, Infant Pulmonary Function Testing or Hospital Information Technology/Networking is preferred
* Respiratory Diagnostics experience or Exercise Physiology education and experience a plus
* Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
* Customer service, problem solving and analytical skills required
* Ability to communicate effectively, excellent presentation skills, and good interpersonal skills
* Prior project management experience or strong project management aptitude required.
* Ability to successfully manage multiple overlapping projects at one time.
* Nationally recognized PMP certification a plus
CareFusion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
*LI-JS1
**Title:** *Clinical Workflow Project Specialist (home office)*
**Location:** *Colorado-Denver*
**Requisition ID:** *160500V6*
**Other Locations:** *Texas-Dallas, New York-New York, Texas-Houston, Utah-Salt Lake City*