*Life-changers work here*
At CareFusion, we create innovative ways to help our customers improve patient care. We rely on bold and inspired employees who share our commitment to helping solve some of healthcare's most critical challenges.
CareFusion is now part of Becton Dickinson , a global medical technology company focused on addressing many of the world's most pressing and evolving health needs. With our combined technology and expertise, we will become a global leader helping to transform the quality and cost of care for patients and clinicians worldwide. Join us in our mission to improve the future of healthcare and help all people lead healthy lives.
*Job Title:*Senior Field Service Technician (Home based)
*Job Family Group (Function):*Customer Service, Technical
*Job Family:*Product Support/Repair - Field & Depot
*Track/Level:*O39242 Senior Technician, Product Support/Repair
*CareFusion BD Business Description*
Pyxis® medication technologies combine proven technology with actionable intelligence to prevent medication errors, help free up caregiver time to focus on patient care, increase the predictability of medication availability, and reduce inefficiencies in the med use process. At almost every point in the med use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis® medication management system. Learn more about Pyxis:http://www.carefusion.com/medical-products/carefusion-brands/pyxis
*Accountabilities*
The Senior Field Service Technician is a home-office based position with daily travel to customers in the assigned territory, St. Louis, MO and surrounding area. Company vehicle provided. 25% overnight travel possible.
This position is accountable for:
* Independently provide efficient and effective field services to all CareFusion BD dispensing customers in a timely manner, including, but not limited to, installations, training, in-servicing, repair, preventative maintenance, calibration and sales support.
* Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls.
* Provide accurate and timely documentation that details field activity (FSR's), expenses, time distribution and other information as required.
* Continue training and self-development to learn the products and applications of the Company. Will also attend management approved seminars and training sessions as required.
* Maintain company assets (car, tools and inventories) securely and in working order.
* Working knowledge of Corporate and Service Department procedures and policies, including customer complaint handling and Medical Device Reporting.
* Associate Degree or 3-5 years of related work experience
* 3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications.
* 24x7 on-call experience in a customer-facing environment required.
* Prior experience working in a pharmacy or hospital environment a plus
* Excellent mechanical, computer and time management skills required.
* Strong ability to troubleshoot hardware and software problems
* Must possess and maintain a valid driver's license and meet BD's auto safety standards.
* Upon hire must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
CareFusion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
*MSJA
*LI-AB1
**Title:** *Senior Field Service Technician (Home-based) St. Louis, Missouri*
**Location:** *Missouri-Saint Louis*
**Requisition ID:** *31025434*
**Other Locations:** *Missouri*