# Job Description Summary
# Job Description
**BD Business Description**
Pyxis® technologies within BD Medication Management Solutions business help prevent medication errors, save time, increase predictability of medication availability and reduce inefficiencies throughout the medication use process\.http://www\.carefusion\.com/our\-solutions/medication\-management\.
**Team Overview**
The BD Professional Services Team manages plans and coordinates the implementation of the Medication Management Solutions\. Teams are assigned to customer projects and accounts based on regional/national organizational structures\. These project teams include staff from BD and the customer, working in synergy with each other toward the common goal of an on\-time, successful system implementation\. Activities include implementation project management, product installation, workflow, system design and configuration tasks, integration engineering functions and general customer relationship and partnering activities\. In addition to customer\-facing responsibilities, this department is also responsible for many backend business functions including revenue forecasting and recognition, equipment logistics \(including ordering, customer confirmation and return authorizations\), implementation methodologies, solution design best practices and quality system requirements\.
**Job Summary**
The Senior Consultant, Professional Services is experienced with the implementation of Medication Management Solutions at the Large Hospital/IDN level\. This involves extensive customer interaction and relationship development at the Director/Key Stakeholder level\. In addition, the Sr\. Consultant guides the implementation process through demonstrated expertise of clinical and technical processes of Medication Management Solutions\. Projects range in scope from large hospital to small/medium IDN level implementations requiring standardization across multiple product lines\. The effective Sr\. Consultant must be able to clearly communicate, thoroughly document and demonstrate product implementation competency\. This also involves working with the customer \(with focus on large hospital systems to small/medium IDN’s level customers\) by gathering customer requirements, defining best practices, design decisions and policy and procedures consulting\. The Sr\. Consultant effectively performs the required tasks to ensure timely Go\-Lives and customer satisfaction\. The Sr\. Consultant must have the ability to establish collaborative working relationships with cross\-functional project teams\. Project teams will include multiple disciplines from within Medication Solutions and customer teams\. The Sr\. Consultant is a mentor for both customers and internal team members\.
Home\-based position with travel\. Candidates must reside near a major airport\. Ideal candidate will be located in the Western United States\.
**Specific Duties, Activities and Responsibilities**
+ Technical \- 70% \- Large Hospital/IDN level requirement definition, workflow design, policy/procedure definition, education, etc\.
+ Project Management \- 5% \- Meetings, planning, communication, documentation
+ Mentoring \- 20%
+ Administrative activity \- 5%
+ Performs other duties as assigned
**Knowledge, Skills and Abilities**
Communication
+ Facilitates conference calls, presentations and customer meetings primarily for large hospital systems and small/medium IDN’s for BD product implementations\.
+ Establishes rapport with customers that is conducive to long\-term business relationships\.
+ Provides team support and product information on BD Medication Systems products as assigned by manager\. Mentors team members to ensure product and process competency\.
+ Manages complex customer teams, gains consensus within teams and delivers concise and consistent communication\.
+ Guides the review of customer site assessment and facilitates project design and implementation of BD Medication Systems products and technologies\.
Technical
+ Demonstrates expert knowledge of large hospital/IDN level pharmacy/clinical workflow processes, hospital formulary build, hospital & pharmacy system integration, clinical device settings, interface validation \(ADT, billing, patient profile\), user account role design, active directory\.
+ Completes pharmacy and clinical pre\-implementation assessments and future state design\.
+ Ability to interact with and guide diverse cross\-functional teams with a focus on large hospital and IDN level health systems\.
+ Demonstrates expertise of established BD Medical Systems Dispensing product implementation methodologies and tools or equivalent industry standards\.
+ Must be detail oriented, able to multi\-task and to have the ability to implement complex, multi\-site projects in a manner consistent with established company and customer
+ Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across large hospital and IDN level health systems\.
+ Demonstrates advanced problem solving, troubleshooting and system consultation as it relates to pharmacy workflow and best practice considerations and health system standardization\.
+ Mentors team members on products, clinical specialty, best practices and customer education\.
+ Expected to act as a customer support resource when necessary\.
+ Expert with BD Medication Systems Dispensing products\.
Administrative
+ Coordinates client resources and assign project tasks\.
+ Ability to actively lead projects when required\.
+ Works independently\.
+ Timely completion of internal company documentation\.
+ Timely completion of project documentation\.
+ Determines own work priorities\.
+ Possesses excellent organizational skills with the flexibility to readily adapt to change\.
**Qualifications**
Education or Equivalent:
+ PharmD or RPh
Experience or Equivalent:
+ Clinical Pharmacist experience\.
+ Expertise in HIS/PIS systems and pharmacy and nursing workflow\.
+ Eight or more years in healthcare environment with technical \(systems\) involvement and computerized system applications\.
+ Dispensing software technology experience a plus\.
+ Must have a working knowledge of a variety of software applications, including BD Medication Systems products and exposure to solution design processes\.
+ Experience with integrated delivery networks/large health systems required\.
Other Requirements:
+ This position may involve pushing, pulling, stooping, bending and lifting\.
+ Travel may range from 60% \- 80%, overnight travel\.
+ Position requires flexible working hours, including some nights and weekends\.
+ Ability to work independently from home office\.
+ Must possess and maintain a valid driver’s license and meet BD’s auto safety standards\.
\*LI\-AB1
# Primary Work LocationUSA CA \- San Diego Bldg A&B
# Additional Locations
# Work Shift