# Job Description Summary
# Job Description
The **Risk\-Compliance Manager** , reporting to the Site Director at the North America Shared Services Center, will be responsible for building a global service delivery model that provides independent monitoring and assessment of key business processes to manage risks that may impact the performance of internal controls relative to the:
+ Effectiveness and efficiency of the operations
+ Adherence to internal policies and procedures
+ Reliability of financial reporting
+ Compliance with applicable laws and regulations
+ Training and testing by key management control owners
Candidate will demonstrate successful strong interpersonal and organizational skills along with excellent written and verbal communication capabilities\. Strict attention to detail and follow\-through actions are critical\. Confidentiality is a must as this position works with personally identifiable information\. This is a high exposure position and the candidate will need to be able to communicate effectively with all levels of BD associates\. Candidate must be able to work in a fast\-paced environment and be process oriented with history of driving continuous improvement\.
**Primary Responsibilities and Duties**
**Risk Management & Controls \(R&C\):**
+ **R&C Methodology:** Establish and maintain a Risk & Control management methodology that provides an excellence model for Global Shared Services \(GSS\) world\-wide\.
+ **Sarbanes\-Oxley Surety:** Lead the team responsible for consistent GSS handling all aspects of internal management controls to ensure internal frameworks are designed effectively and operating compliantly\. This includes orchestrating Sarbanes\-Oxley testing of financial controls and facilitating year round compliance by working with cross functional areas of Finance operations such as Procurement, Customer Support, Accounts Payable, Accounts Receivable, and General Ledger to design, implement, and validate controls to support the resolution of deficiencies\. Duties include the documentation and testing of internal controls, resolution of issues, managing the NASSC site project plan\.
+ **Audit Facilitation:** Facilitate site Internal /external audit engagements to provide accurate and timely surety that supported elements \(BD Corp, NASSC and Payroll\) are functioning in accordance with all regulatory requirements and internal Policies and Procedures\. Collaborate with internal and external points of contact in meeting audit compliance goals\.
+ **Work Transitions:** Support the transition of new work processes into the North America Shared Services Center by evaluating key controls, documentation and management testing used for financial statement assertions\. Responsible for assembling the appropriate talent \(job specifications, recruitment, training and development\) to ensure adequate resources are available to support current business requirements and any new strategic business initiatives\.
**Compliance:**
+ **Oversee effective GSS compliance programs:** Lead & promulgate an effective GSS regulatory compliance posture that establishes sound preventative measures, employs effective detection \(monitoring /auditing\) mechanisms, and takes prompt and sure corrective/mitigation actions on noted program deficiencies\.
+ **Business Continuity Planning:** Develop and maintain business continuity plans and mechanisms that are the model for GSS operations, to include managing testing scenarios and adjustment schedules, and coordinating updates with the department managers, site leadership and upper management\.
+ **Emergency Preparedness/Response:** Develop Emergency Response / Preparedness Policies and response team updates, event handling / coordination, testing, after\-actions reviews and improvement implementation\.
+ **Privacy Program:** Administer the site’s Privacy Compliance posture in accordance with established regulatory requirements\. Provide maintenance and upkeep for the company’s Opt\-OUT Request Inbox\-\-\-receive and respond to opt\-out requests from customers\. Collaborate with Sales & Marketing "senders" to make adjustments based on opt\-out requests \(response is time\-limited\)\.
+ **Regulatory Compliance:** Oversee the site’s “self\-policing” programs for Legal, Ethical and Regulatory Compliance, in accordance with BD established programs, policies and procedures\. This includes acting as focal point for FATCA activities and programs supported by Shared Services\.
+ **Environment, Health & Safety \(EHS\):** Administer the site’s EHS programs, including the ergonomic assessment program, EHS periodic and unannounced safety inspections & corrective actions, and maintenance of the Corporate EHS database response and data input/reporting requirements\.
**Travel & Expense \(T&E\) Management:**
+ **Global T&E Program:** Lead and manage a global T&E strategy and effort that provides efficient processing & control of company expense tracking, reporting & reimbursement in accordance with applicable laws, local statutes and internal BD policies\. Act as central contact, advisor and problem facilitator for the supported countries/regional Controllers and T&E staff\.
+ **Orchestrate world\-wide Concur Provisioning:** Manage the collective Concur “synergies” projects and teams to support rollout of a single T&E system configuration/instance by country and/or region, as foundation for the integrated BD Global Payments Solutions collective programs\.
+ **Systems Maintenance and Updates:** Responsible for Concur problem management, Configuration & Audit Rules Management, and Associate and Manager/Approver system usage and training\.
+ **T&E Team Management:** Lead the T&E Concur team and ensure that the current services and system updates/roll\-outs meet management and operational service\-level objectives\.
+ **Corporate Card Program Administration:** Administer all aspects of day\-to\-day T&E card program provisioning, including issuance of cards, establishing, controlling and changing limits of authority \(card charge limits management\); processing of T&E card requests; requisite GL accounting extract activities; and assisting associates with account reconciliation and problem identification/resolution activities\.
+ **Surety Checks & Auditing/Monitoring:** Conduct T&E pre\- and post\-payment audits and manage appropriate monitoring and reporting programs to ensure compliance with applicable usage policies\.
+ **Policy Administration:** Act as key advisor and facilitator for the Finance and Procurement departments to manage and keep current all applicable internal BD policies \(i\.e\., global T&E Policy, Global Procurement Policy; Global Charge Card Policy, etc\.\)\. Enforce applicable policies as base for processing expense report reviews and approvals/payments\.
+ **PCard/MCard Program Administration:** Administer all aspects of day\-to\-day Purchase card and Meeting Card programs; including issuance of cards, establishing, controlling and changing limits of authority \(card charge limits management\); and assistance with P/MCard holder requests or problem identification and resolution activities\.
**Scope of Responsibility**
+ This position embodies a high degree of responsibility for promulgating strategies for entity goal achievement\. Under general direction, the associate is expected to use discretion and judgment to make independent decisions, interpret directions and apply guidelines and policies to further the aims of the business\.
+ The position employs a potentially global range of influence, touching supported customers stakeholders working in virtually all functional elements at all levels of the business\.
+ Erroneous decisions will have a long\-term effect on the company’s success\-\-\- Position will frequently be required to make key decisions, the correctness of which can have a high impact on the success of the BD Finance, Accounting and Procurement operations, as well as that of the T&E Team, and how the NASSC is viewed by customers\.
+ Responsibility for managing assigned Risk\-Compliance Tower/Dept budget and cost\-centers\.
+ Responsibility for managing Global Concur budget, contracts and project costs within assigned parameters\. Impacts of mismanagement could affect T&E operations on a global scale\.
**Qualifications**
Knowledge
+ Mastery of internal/external auditing principles, tools & techniques
+ Skilled in evaluating Sox/Management Control effectiveness and mitigating risks
+ Familiarity with Global Shared Services concepts and service provisioning processes & mechanisms
+ Demonstrated knowledge & facility with standard finance & accounting principles & practices
+ Proficiency with project management approaches
+ Grasp of Six Sigma/Lean or continuous improvement techniques
Skills
+ Skilled in leading teams and projects in a time\-sensitive environment
+ Must have excellent interpersonal/communication skills, be self\-motivated, and have ability to drive appropriate sense of urgency and accountability\.
+ Effective Investigative and problem\-solving skills
+ Advanced skills in negotiation and conflict management
+ Ability to respond quickly to changing demand and priorities
+ Experience in Business Continuity Planning and/or Emergency preparedness/response
+ Direct experience in business analytics & reporting methodologies\.
+ Demonstrated ability to communicate effectively at all levels of an organization\.
+ Ability to travel up to 10%\.
Education/Degree
+ Required: BS/BA Degree in Accounting, Finance or Business Administration\. MBA / Graduate Degree preferred\.
+ Preferred certifications: Certified Internal Auditor \(CIA\) and/or Certified Internal Controls Auditor \(CICA\)
Experience
+ 7\+ years of experience in Auditing, Accounting or Consulting Firm
+ 5\+ years of experience in building and managing teams
+ 5\+ years in a shared services or business ops environment
+ 5\+ years’ experience in monitoring legal, risk, quality and compliance activities
+ 3\+ years exposure and experience on SAP / APO or similar ERP systems
+ Preferred: 2\+ years exposure and experience on Concur or similar T&E platform
# Primary Work LocationUSA TX \- San Antonio
# Additional Locations
# Work Shift1st Shift 8am\-5pm \(United States of America\)