**Job Description Summary**
**Job Description**
**Job Title:** Continuous Improvement Manager
**Track/Level:** M2
**General Function**
Lead and drive Continuous Improvement (CI) projects and activities to meet operational objectives, including cost improvement projects and value stream improvements.Effectively provide leadership and enhance Continuous Improvement (CI) activities through aligning, training, supervising, administrating, coaching, and project/metric tracking. Drives Continuous Improvement efforts by utilizing Lean manufacturing, Six Sigma, and Validation tools. Independently coach and mentor employees including management on CI methods and issue resolution for existing and new projects and teams. Serves as a resource for CI related information. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. May determine methods and procedures on new assignments and may provide guidance to other personnel.
**Responsibilities**
+ Contribute to the development and execution of Continuous Improvement strategy, plans, initiatives, and goals in support of the BD vision, mission, values, strategies, and plan.
+ Drive and sustain Continuous Improvement (CI) activities and programs such as: Kaizen Action Sheets, 5S, Lean Daily Management System, Total Productive Maintenance, and 20 Keys.
+ Act as a change agent by providing coaching at all levels in Continuous Improvement philosophy, culture and alignment with BD’s vision, mission, values, strategies, and plan.
+ Track CI metrics and drive improvement.
+ Provide advice, counsel and/or instructions to individual employees, teams, facilitators, area management, and appropriate personnel relating to CI activities.
+ Monitor and assess CI related needs and performance. Provide feedback, resources, support, training and direction as required to facilitate changes, meet needs and enhance performance.
+ Stay up to date, benchmark and network as required to be familiar with and be able to communicate leading edge tools related to training and CI.
+ Regularly provide feedback to management on status and issues regarding the success of CI.
+ Provide structured team, facilitator training and certification in conjunction with Human Resource personnel.
+ Perform additional CI duties as required.
+ Comply with all local, state, federal and BD safety regulations, policies and procedures including RCRA Hazardous waste regulations.
+ Comply with all BD quality policies, procedures and practices through consistent application of sound quality assurance principles.
+ Other duties as assigned.
**Deliverables**
+ Promote proper identification and prioritization of CI projects and initiatives
+ Establish and deliver the plant CI strategy
+ Ensure project / blitz scheduling and execution
+ Supports achieving plant financial goals
+ Identifies Best Practices through benchmarking
+ Promote Lean Thinking across plant
+ Develop CI Leaders that are proficient in Lean, Six Sigma, and Validation
+ Maintain Value Stream Mapping and Continuous Improvement Boards in production area
+ Maintenance of the High Performance Team/Kaizen Action Sheet Program
+ Promote the teaching of Six Sigma (DMAIC) methodology and tools
+ Continual communication of Best Practices and consistent recognition of teams
**Competencies**
**Drive for Results**
+ Can be counted on to achieve goals successfully.
+ Is constantly and consistently a performer who adds value.
+ Steadfastly pushes self and others for results.
**Action Oriented**
+ Takes decisive action when needed.
**Customer Focus**
+ Is dedicated to establishing and meeting the needs and expectations of internal and external customers.
+ Gets first hand customer information and uses it for improvements in products and services.
+ Acts with the customer in mind.
+ Establishes and maintains effective relationships with customers and gains their trust and respect.
**Influencing Other**
+ Establishes foundation of credibility based on integrity and past performance.
+ Gives compelling reasons for ideas and recommendations.
+ Gains acceptance by understanding the viewpoints of others and seeking win/win solutions.
**Process Effectiveness**
+ Knows how to organize people and activities.
+ Can simplify complex processes; gets more out of fewer resources.
**Continuous Versatile Learning**
+ Has the job, functional and technical knowledge and skills to do the job at a high level of accomplishment.
+ Quickly learns new skills and knowledge.
+ Analyzes both successes and failures for clues to improvement; learns from feedback/coaching.
+ Teaches others in order to support their continuous learning and to enhance own understanding.
**Organizational Agility**
+ Knows how to get things done both through formal channels and the informal network.
+ Understands the origin and reasoning behind key policies, practices, and procedures.
**Qualifications**
+ Bachelor's degree required, graduate degree preferred
+ Previous supervisory experience strongly recommended
+ Eight to ten years experience in developing, organizing, implementing, and managing projects and assignments
+ Excellent oral and written communication skills
+ Computer skills (Excel, Word, Power Point, Minitab, SPC Software, etc.)
+ Six Sigma Black Belt, Lean (Kaizen) Leader Certification required
**Living the BD Values**
**We Accept Personal Responsibility**
+ We consider individual involvement and accountability to be both a right and a privilege.
+ We accept personal responsibility for everything we do.
+ We treat the company’s reputation as our own and try to make wise use of our time and the company’s resources.
+ We expect access to the tools and information necessary to participate in any decisions that will reflect on our collective or individual reputations.
**We Treat Each Other With Respect**
+ We act with respect toward each other and toward those with whom we interact.
+ We disagree openly and honestly, and deal with our differences professionally. Once we have made a decision, we act together in harmony.
**We Always Seek To Improve**
+ Superior quality is the “ground floor” of our organization. Upon it we continually strive to improve by developing, manufacturing and supplying products and services superior to our competitors’ and better than the previous one.
+ We study our progress and learn from ourselves and others how to do things more effectively and efficiently.
+ Our commitment to quality goes beyond how well we serve our customers to include the way we deal with all people.
+ How we do things is as important to us as what we do.
**We Do What Is Right**
+ We are committed to the highest standards of excellence in everything that we do: on behalf of our customers, our shareholders, our communities and ourselves.
+ We are proud to work for a health care company whose products and services make a difference in people’s lives.
+ We drive our greatest sense of accomplishment from doing what is right – not what is expedient.
+ We are reliable, honest and trustworthy in all our dealings. We keep our promises and if we make a mistake we put it right.
**Primary Work Location**
USA CA - San Diego TC Bldg C&D
**Additional Locations**
**Work Shift**
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.