MSO Symposium
Thursday, August 11th
1:00 p.m. – 1:30 p.m.: Industry Update
PRESENTER: Vincent Romans, founding principal and managing partner, The Romans Group
Romans will report on the growing consolidation of the MSOs in the U.S. marketplace. He will provide statistical information that illustrates their impact on the collision repair industry.
1:30 p.m. – 3:00 p.m.: Insurer Panel
MODERATOR: Marcy Tieger, Symphony Advisors LLC
PANELISTS: Russ Hoffbauer, State Farm, Clint Marlow, Allstate, Chris Andreoli, Progressive
Topics: DRP Strategy; Evolution of Self-Managed Programs; Short- and Long-Term Plans to Address Certification; How Do Insurers Envision Working with Large MSOs; Telematics and How It’s Changing the Insurance Industry.
This panel will also include 30 minutes of Q&A from attendees.
3:00 p.m. – 3:30 p.m.: A Capital Market’s View of Collision Around the World
PRESENTER: Rex Green, managing director and global co-head of Automotive Aftermarket Investment Banking at Jefferies LLC
Topics: He will share insights on two to three major trends outside the United States relative to MSOs.
3:30 p.m. – 3:45 p.m.: Break
3:45 p.m. – 5:15 p.m.: MSO Panel
MODERATORS: John Walcher, Veritas Advisors, Inc., Dave Roberts, FOCUS Investment Banking LLC
PANELISTS: Jeff Middleton, Exhibition Automotive CARSTAR; Jake Nossaman, Collision Works; Jim Keller, 1Collision; Darrell Amberson, LaMettry’s Collision; Jim West, CARSTAR Collision Care Centers; Twila Harris, Auto Art; Rick Wood, Cooks Collision
The session will focus on mid- to small-range MSOs. What are these MSOs doing to find qualified techs and keep them? What are they doing to differentiate themselves and compete against larger MSOs? They will share thoughts on future growth and the growing trend of OE certification and its impact on their business. As they continue to grow, where and how are they seeking capital to fund their growth? How are they scaling their growth? How do you go from three to seven shops? When do you add an HR, IT and regional manager? How do you make yourself more valuable or attractive to insurers or other MSOs?
5:15 p.m. – 6:00 p.m.: OE Panel
MODERATOR: Russell Thrall, CollisionWeek
PANELISTS: John Eck, GM; Jeff Hilton, Toyota; Gary Ledoux, Honda; Mark Allen, Audi
Topics: Repairability of today’s vehicle, advancements in technology, OE certification today, future of OE certification, dealership repair facilities, insurance company relationships, and parts availability relative to structural components.
Places to Explore
Disneyland & California Adventure
Explore the park that started it all! Visit classics like the Enchanted Tiki Room and the Haunted Mansion at Disneyland and check out newer attractions at California Adventure like Radiator Springs Racers and the newly updated Soarin’ Around the World, opening June 17th! disneyland.disney.go.com
1313 Disneyland Drive, Anaheim, CA 92802
Universal Studios Hollywood
New to the park this year is the long-awaited West Coast version of the Wizarding World of Harry Potter, where you can explore Hogwarts castle, Hogsmeade and more. And on July 4th, Universal Studios will launch its new The Walking Dead attraction, featuring zombies made by the team behind the AMC series. universalstudioshollywood.com
100 Universal City Plaza, Universal City, CA 91608
Marconi Automotive Museum
This museum celebrates historic, exotic and classic cars as well as race cars and American muscle cars. Added bonus to seeing these sweet cars? Proceeds benefit children’s charities in Orange County. marconimuseum.org
1302 Industrial Drive, Tustin, CA 92780
The Orange County Zoo
This small zoo nestled inside the beautiful Irvine Regional Park has a range of wildlife indigenous to the southwestern United States. The zoo will also be introducing its newest animal on July 25th: a young California black bear! ocparks.com/zoo/
1 Irvine Park Road, Orange, CA 92869
Good Eats
Myung Dong Kal Guk Su
This specialty restaurant focuses on making a few things really well. And oh do they do them well! Their specialty is hand-cut noodles, and they take advantage of it by including the noodles in the majority of their menu items. There are also some delightful non-noodle items such as steamed pork dumplings.
1000 N. Euclid St. Anaheim, CA 92801
THE RANCH Restaurant & Saloon
THE RANCH Restaurant is all about true American regional cuisine with a focus on farm to table. It works to honor California’s ranches, farms and dairies, artisan bread bakers, and cheese and wine makers. And if you’re looking to let loose, there’s plenty of line dancing and two-stepping to join in on!
1025 E. Ball Rd. Anaheim, CA 92805
Catal Restaurant
Looking for some tranquility after a day at the show or in Disneyland? Catal Restaurant is the place to go for a well-rounded menu featuring everything from grilled seafood to burgers. Located within Downtown Disney, you can even head up to the balcony in the evening to cap off your day with the nightly Disneyland fireworks show.
1580 Disneyland Dr. Anaheim, CA 92802
Things to See
The B-52s/ The Aquabats – August 12th
Rock out to party-rock classics like “Rock Lobster,” “Love Shack” and “Summer of Love” at the Pacific Amphitheatre.
88 Fair Dr. Costa Mesa, CA 92626
Magic and Wine Tasting with David Minkin – August 12th
Join magician David Minkin for a unique evening of magic, food and wine tasting amidst a mysterious and magical ambience. Minors are welcome but will not be served alcohol.
2232 South Harbor Blvd. Anaheim, CA 92802
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