2016-11-30

I am running HS3 Pro (SEL) Edition 3.0.0.297 on a HomeTroller SEL Pro. Lately, a handful of my Z-Wave devices have been displaying as "Unknown". And, then the contoller has been failing at sending Z-Wave commands to some of these devices. The failings seem to move around the network a bit. Sometimes, some of the devices will respond beautifully and the problem may even go away for that device.

I have fully optimized the network multiple times. And, some devices (non-battery devices) will generate errors sometimes. So, with the full optimization, the overall problems seem to not really clear up. Lately, I moved to the .95 Z-Wave beta (v3.0.1.95) and this did not help the problem.

I have a SmartStick+ on the device and a Z-NET on the network for Z-Wave. The devices in question are connected to the SmartStick+. The Z-Net manages only a battery operated lock and two switches near the lock.

I've even removed and re-added some of the problem devices. And, this really has not helped either.

Does anyone have any suggestions on what I could or should be looking for? Any suggestions are appreciated!

Log excerpt

Nov-30 4:25:58 PM Device Control Device: Security Cameras Herndon 02 Power (Patio) to On (255) by/from: CAPI Control Handler

Nov-30 4:25:56 PM Z-Wave Error Failed sending Z-Wave command to device: First Floor Library Library Window

Nov-30 4:25:52 PM Device Control Device: First Floor Library Library Window to Off (0) by/from: CAPI Control Handler

Nov-30 4:25:47 PM Z-Wave Error Failed sending Z-Wave command to device: Second Floor Hallways Foyer

Nov-30 4:25:43 PM Device Control Device: Second Floor Hallways Foyer to Off (0) by/from: CAPI Control Handler

Nov-30 4:25:38 PM Device Control Device: Second Floor Guest Room Table Lamps to Off (0) by/from: CAPI Control Handler

System Profile Please note, that there are only about 90 physical Z-Wave devices. There is a Netatmo weather station that spawns about 150 non-Z-Wave devices.

Current Date/Time: 11/30/2016 6:09:25 PM

HomeSeer Version: HS3 Pro Edition 3.0.0.297

Linux version: Linux hometrollerSEL 3.16.0-031600-generic #201408031935 SMP Sun Aug 3 23:56:17 UTC 2014 i686 i686 i686 GNU/Linux System Uptime: 1 Day 4 Hours 45 Minutes 21 Seconds

IP Address: 192.168.1.21

Number of Devices: 498

Number of Events: 470

Available Threads: 199

Enabled Plug-Ins

2.0.20.0: BLOccupied

3.0.0.68: HSTouch Server

3.0.0.13: ImperiHome

1.0.16323.357: MyQ

3.0.0.19: Nest

0.0.0.22: Pushover 3P

3.0.6159.37431: UltraNetatmo3

3.0.1.95: Z-Wave

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