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  • “Make your mark in New York and you are a made man.”  –  Mark Twain It’s a funny story…… When I was in college, I was sitting in a bar with a friend and we were looking for a one-hour college course to fit into our schedules. It had to be between ...

  • Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...

  • San Francisco — What a week! Google Cloud Next ‘17 has come to the end, but really, it’s just the beginning. We welcomed 10,000+ attendees including customers, partners, developers, IT leaders, engineers, press, analysts, cloud enthusiasts (and skeptics...

  • Software Trends for 2017
    via tanzu.vmware

    At Pivotal we see software from a number of angles. We help Fortune 100 companies like Ford, General Electric, and Liberty Mutual transition to becoming more software oriented, and we help startups like HelloGbye and ModCloth make their products and...

  • High Fidelity’s decentralized architecture aims to power the next generation of virtual-reality worlds Philip Rosedale, the Willy Wonka of virtual reality, is giving me a tour of his bustling office in San Francisco in August when his blue eyes sparkle...

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Blogs.forrester.com popular pages

  • Featured Blogs - Forrester

    Featured Blogs As we prepare to launch our 2025 predictions, we look back on some of the ones we made a year ago. Find out how we did, and get a first peek at what our forthcoming predictions wil...

  • Measure Emotions In Customer Experiences To Improve Loyalty

    Do you know how your customers feel about their experiences with your firm? Customers’ emotions can damage — or improve — customers’ perception of the overall experience and your firm’s ability to gro...

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