In order to keep StrongVPN running smoothly, we need to perform routine maintenance on our servers and networks. This routine server maintenance includes items such as operating system updates, bug fixes, hardware checks and VPN server reboots. To make our routine maintenance efforts more predictable for customers, we have chosen the second Tuesday of the month to perform this maintenance work. The second Tuesday of the month is also the day Microsoft and Adobe release their monthly updates. Tuesday February 14, 2017 will be our server maintenance day for this month.
During our routine maintenance, we will typically perform the work between 09:00 am and 3:00 pm PST (5:00pm to 11:00pm UTC), but there may be maintenance on specific servers outside of this time frame. Also, some servers will require multiple reboots because some tasks are required to be performed sequentially. As part of this month’s maintenance, we will also be renumbering the IP addresses of our servers in Zurich Switzerland as part of a network enhancement.
Even with this scheduled maintenance on the second Tuesday of the month, there may be occasions where we have to do maintenance outside of this time. A recent example was the Heartbleed bug where we needed to patch our servers to address a specific security issue.
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