2015-11-06

Yesterday, we made the exciting announcement that Financial Engines has entered into a definitive agreement to acquire The Mutual Fund Store, an independent Registered Investment Advisor organization that provides personalized financial planning and independent advice from over 125 locations across the U.S.

We are excited to combine our online advisory services with The Mutual Fund Store’s comprehensive in-person advisory service. When the transaction closes, which we expect to occur early next year, our plan is to provide broader investment and retirement planning resources and more choice in the kind of advisor relationship that works best for you: in-person, by phone and/or online. Our plan is to offer you an unprecedented level of service to help you achieve your financial goals – because we know getting help matters when it comes to investing.

How it will work

If you already have an existing relationship with Financial Engines, this acquisition does not change a thing. Your account remains active, your service will continue uninterrupted, and there is no impact on your account fees. You can continue to count on Financial Engines for guidance and advice on your employer retirement plan. Our fiduciary standards, independent investment methodology and dedicated advisor center remain unchanged.

In the meantime, we’ve included some questions and answers below. If you have additional questions, you can reach a Financial Engines Advisor Representative at (800) 601-5957.

We will provide additional updates as we prepare to bring our firms together. Thank you for entrusting Financial Engines with your retirement saving investing as we work to help you retire well.

Questions and Answers:

Will this announcement change my existing relationship with Financial Engines?

This acquisition will not change your existing relationship with Financial Engines. You can continue to count on Financial Engines for guidance, advice and management on your employer retirement plan. Our fiduciary standards aren’t changing. We still have a legal duty to put your best interest first. And we don’t profit from the products we recommend.

What will be the impact on the current services I’m receiving from Financial Engines?

This announcement has no immediate impact on Financial Engines’ product offerings. You still have the same access to Online Advice and Professional Management from Financial Engines. Once the transaction closes, our plan is for access to the broader resources of our combined firms, including holistic financial planning, onsite seminars in the workplace, and the ability to visit a The Mutual Fund Store location for an in-person consultation. We will share more information with you in early 2016 as the transaction closes.

Will my fees change?

This announcement has no impact on your account fees for the services you receive, or your broader relationship with Financial Engines.

Will I still be able to work with my individual advisor at Financial Engines?

Our team of advisor representatives will still be available to you by phone and online.

Are there any changes to my employer retirement plan as a result of the announcement?

This announcement has no impact on your employer’s retirement plan, or Financial Engines’ relationship with your employer. You can continue to count on Financial Engines for guidance, advice, and management on your employer retirement plan. Our fiduciary standards aren’t changing. We still have a legal duty to put your best interest first. We don’t profit from the products we recommend.

Financial Engines® is a trademark mark of Financial Engines, Inc.  Advisory services provided through Financial Engines Advisors L.L.C., a federally registered investment adviser and wholly owned subsidiary of Financial Engines, Inc.  Discussion of acquisition for information purposes only.  Does not constitute offer of services or promise of future services; or projections/guidance for Financial Engines, Inc..

Filed under: Company News Tagged: advising, advisor, business, help, The Mutual Fund Store

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