Known as a prominent shared web hosting provider, Site5 now offers VPS hosting plans with which webmasters are able to have superuser-level access to the operating system quickly. We have devoted to doing a real-experience testing on the company's fully managed VPS hosting service, and then worked out an in-depth analysis and review which includes price, features, compatibility, reliability, performance and technical support.
What's more, according to our effortless investigations on real customers' feedbacks, we have figured out a comprehensive rating on the reputation, features, compatibility, reliability, performance and support. To check the details, read the chart below.
Site5 VPS Hosting Review
Website: http://www.site5.com/
Reputation
Feature
Reliability
Speed
Support
Price
At present, Site5 has released 10 managed VPS plans named as VPS2 to VPS 11 respectively which are divided in terms of the number of the cores, memory, disk space, and bandwidth. The packages are charged from $55/mo, which is not so affordable for most small business owners and bloggers, especially considering that the control panel is charged an additional fee of $10.
What's more, the provider offers 15 days money back guarantee, so customers, who are not 100% satisfied with the service, are able to ask for a refund within the first 15 valid days. However, there are no marketing or advertising credits available and no sale or discounted price exclusive for customers.
Features & Compatibility
As a company that is originally built for designers and developers, Site5 has rich and numerous features prepared for webmasters. It claims that webmasters are able to receive 100% dedicated protected resources from its Xen VPS hosting plans and customers are able to host their websites on high configuration physical servers with at least 8 cores and 24 GB of RAM.
Apart from it, the company offers Cronjobs, green web hosting and SSH for its users to ensure high quality hosting service. In addition, by adopting the Softaculous script installer which is involved in the packages, customers are able to setup a great number of third party scripts which are ranging from the blogs, ERP, forums to social networking by just few clicks.
For more useful features endowed in the packages, read the following list.
Server hardware specs that PHP 5.2, 5.3 & 5.4, MySQL 5, Ruby on Rails, Python 2.3, 2.4, 2.6 & 3.0 and Perl 5.8 are available for users to choose from.
E-commerce features which consist of the most popular shopping cart scripts, including CubeCart, OS Commerce and Zen Cart.
Easy site builder that enables users to design a website, fill in the content and give a customizable layout.
Reliability & Performance
The company claims at least 99.9% uptime by applying raid 10 technology and a pro-rated credit for any downtime within a given month. To be specific, a 100% credit can be asked for if the uptime is less than 99.5%. Moreover, a professional team has always been keeping close monitoring on servers 24 hours a day and 7 days a week. According to our long-terms monitoring on the company's working reliability, its average uptime is 99.91% which is satisfying enough.
Speaking to the speed, the company guarantees fast server response time for customers by offering multiple alternative server locations to users, such as the United States, the United Kingdom, Canada, Australia, Europe, South America and Asia. So, users have the right to choose the most appropriate places to locate as it helps boost the speed of loading pages and the page rankings in search engines. But according to our monitoring results, the company's average speed is 683ms in the past 30 days which is more time-consuming than most companies.
Technical Support
The company owns a well-trained and patient technical support team which spare no efforts to ensure that customers can receive a response within 6 hours. Besides, customers are able to get access to the contact center via email, toll-free phone call and live chat. However, unlike some other leading providers whose technicians and engineers are always standing by 24/7, Site5 just offers 8 hours support service from 10 AM to 6 PM so that some urgent problems or troubles cannot be dealt with promptly.
Conclusion
Having analyzed the hosting package service from Site5, there comes the conclusion that Site5 is trustworthy enough for its rich features and satisfying uptime. But when taking price, speed and support into considerations, we find that the company is not so excellent for VPS hosting.
For readers who desire affordable and reliable VPS hosting service, here are some recommendations below.
#
Provider
Highlights
Price
1
BlueHost VPS
2 GB RAM, 30 GB storage, 1 TB/mo bandwidth
Free enhanced cPanel, 1 IP address & instantly setup
24x7 technical support via phone, email and live chat
30 full refund & anytime prorated refund guarantee
$23.74/mo
Visit
2
JustHost VPS
2 GB RAM, 30 GB storage, 1 TB/mo bandwidth
Free enhanced cPanel, 1 IP address & instantly setup
24x7 technical support via phone, email and live chat
30 full refund & anytime prorated refund guarantee
$23.74/mo
Visit
3
InMotion VPS
CentOS 6.4, 1 GB RAM, 40 GB disk storage
2 IP addresses & 750 GB/mo bandwidth
The latest version of cPanel & Secure Shell Access
24x7 technical support via phone, email & live chat
$29.99/mo
Visit