As 2 of the most reputed web hosting service providers in the world, HostGator and 1&1 have a lot of similarities in their web hosting service. But which is better for small business? In below, we have developed a comprehensive comparison between the 2 companies to help small business owners have an overall understanding about the 2 companies and know which is the better option to host their websites.
This comparison is written from many aspects, including price, customer satisfaction rate, features, reliability, performance and technical support, which shows the clear differences between the 2 companies.
Rating
Plan in Comparison
Hatchling
Basic Plan
Price
Feature
Loading Speed
Uptime
Support
Customer Rating
Recommended
Website
hostgator.com
1and1.com
Price
Founded in 2002, HostGator has released 3 shared web hosting services named as Hatchling, Baby and Business, starting at $4.95/mo, $7.95/mo and $12.95/mo. Now, the company is offering a considerable 25% discount for visitors going through the promotional link below and using the coupon code
BWH25Percent
, with which the price is cut down to $3.71/mo. Moreover, each of HostGator shared web hosting plan includes $100 Google advertising credits.
In addition, HostGator offers 45 days full money back guarantee and anytime prorated money back guarantee to enable their customers to put the money in safe. Besides, the company supports credit cards and PayPal, which makes the purchase secure and convenient.
HostGator Coupon Code Activation
To enable customers find the most proper shared hosting package to host websites, 1and1 also provides 3 shared hosting plans, including Basic, Unlimited and Advanced. The effective price of the 3 plans starts from $1.99/mo, $4.99/mo and $7.99/mo. However, the renewal/regular price of them is high to $5.99/mo, $8.99/mo and $14.99/mo.
Features
Features are very important for webmasters. Both of the 2 companies' basic shared hosting plans are affordable and rich-featured. To help readers know the detailed feature information of their basic plans, we have made a table as below.
Feature
Plan In Review
Hatchling
Basic Plan
Disk Space
Unlimited
100 GB
Email Accounts
Unlimited
100
cPanel Control Panel
PHP
Ruby on Rails
Python
Perl
MySQL
PostgreSQL
SSH
Shared SSL
1-Click Script Installer
Free Domain
Money Back Guarantee
Anytime
30 Days
Regular Price
$4.95/mo
$5.99/mo
Discount Price
$3.71/mo
$1.99/mo
How to Claim
Coupon
BWH25Percent
Link Activation
Control Panel
Each HostGator account comes with the latest cPanel, the most easy-to-use control panel used by a large amount of web hosting service providers, with which HostGator customers are able to manage their accounts and websites with the least effort being made. Besides, the cPanel integrates with a 1-click script installer, which enables customers to install dozens of famous CMS with a few clicks in minutes.
Contrarily, 1&1 provides a self-developed control panel, with which their customers are also capable of managing every aspect of their websites. However, getting started can be a problem for people who are used to using cPanel.
Reliability & Performance
HostGator guarantees solid 99.9% uptime. The company has partnered with SoftLayer for a long time, which enables HostGator customers to use the best facilities to power their websites. Besides, in their multiple first-rate SoftLayer data centers, HostGator utilizes high performance Dell servers, redundant power, HVAC, and fire detection/suppression systems. Furthermore, the technicians and engineers are monitoring the data centers and servers 24x7 to resolve any sudden hosting issues to make customers run websites without any interruption.
1&1 also has done a lot of hard work to provide a reliable and stable hosting environment to their customers. According to our monitoring, with this company, there are few server issues and little downtime. Besides, the average uptime of 1&1 is 99.84%.
The following chart is the uptime of HostGator in the past 30 days.
In terms of performance, HostGator has done a better job than 1&1. We have monitored and compared the server response speed of the 2 companies, finding that HostGator shared hosting service is nearly 124% faster than that of 1&1. Check the detailed server response time of the 2 companies in the following chart.
Technical Support
HostGator and 1&1 both offer customers 24x7 technical support through toll-free phone call and email, with which customers are able to get effective assistance to deal with their issues. What's more, both of the 2 companies have worked out a pile of in-depth articles with rich information about hosting to help customers know more about hosting and teach them how to deal with common issues independently.
The difference is that HostGator also offers customer support service via live chat 24 hours a day, and 7 days a week, which is very convenient for those people who would like to resolve their issues with instant and detailed written solutions.
Customer Satisfaction Rate
As a trustworthy web hosting company, HostGator is highly recommended. We have collected over 100 HostGator reviews and dozens of 1&1 reviews from real customers. The review statistics shows that nearly 97.4% HostGator customers are satisfied with the overall web hosting service. The detailed information of HostGator customer satisfaction rate is in the following chart.
On the contrary, the customer satisfaction rate of 1&1 is not as good as HostGator.
Conclusion
As the comparison above, both HostGator and 1&1 are reliable web hosting providers. However, HostGator offers more affordable, faster hosting service, and a higher level of technical support than 1&1, so this company should be the better choice for small business owners to host small to medium sized websites.
For more information about HostGator, read HostGator review here or visit http://www.hostgator.com/