2014-01-20

 
Both BlueHost and HostPapa are popular web hosting service providers. In below, we have worked out a comprehensive comparison between the 2 companies from several aspects, including price, feature, reliability, technical support, designed to make clear which is better on shared web hosting, although the services they offer have a lot of in common.

This comparison is based on our personal hosting experience and hundreds of real customer reviews we have collected. In below, we have made a ranking table on the overall service, price, feature, hosting speed, uptime and technical support.

Rating





Plan in Comparison

Professional Plan

Easy Hosting Plan

Price

Feature

Loading Speed

Uptime

Support

Customer Rating

Recommended

Website

bluehost.com

hostpapa.com

Price

 
As the largest shared web hosting provider powering more than 2 million of websites worldwide, BlueHost has provided reliable web hosting service since it was established in 2002. The company has released 1 shared web hosting plan, which is named as Professional Plan and priced and $6.99/mo. Now, the company is offering a 44% discount for visitors going through the promotional link below, with which the price is low to $3.95/mo only.

In addition to the considerable discount, the company offers a lot of beneficial extras, such as a free domain name for 1 year, $100 Google advertising credits, $100 Facebook Adwords voucher, 30 days full money back guarantee and anytime prorated money back guarantee. Moreover, there are no hidden fees and setup fee.

BlueHost Promotional Link Activation

Just like its competitor, HostPapa provides a shared plan which is priced at $6.99/mo, $7.99/mo and $8.99/mo for 36/24/12-month subscription regularly. However, at these days, visitors who subscribe this plan are able to get a compelling discount and cut the price down to $3.95/mo. It important to note that the renewal price is as high as the regular price. This plan is integrated with a free domain name for 1 year, 30 days money back guarantee and some free adverting credits.

Feature

Both of the shared web hosting plans offered by BlueHost and HostPapa are rich-featured and able to meet customers' needs to run personal websites and small sized business websites. They are both integrated with unlimited disk space, bandwidth, hosted domains and email accounts, but they also have differences in some other aspects.

In the following comparison table, we have listed the main features of the 2 plans to help our readers to know more about the shared web hosting plans and make the right choice between them.

Feature

Plan In Review

Professional Plan

Easy Hositng Plan

Disk Space

Unlimited

Unlimited

Data Transfer

Unlimited

Unlimited

Hosted Domains

Unlimited

Unlimited

Hosting Websites

Unlimited

Unlimited

Free Marketing Credits

Cron Jobs

Perl

cPanel

CGI

Python

Ruby on Rails

24x7 Technical Support

Money Back Guarantee

Anytime

30 Days

Regular Price

$6.99/mo

$8.99/mo

Discount Price

$3.95/mo

$3.95/mo

How to Claim

Link Activation

Link Activation

Uptime & Speed

 
To offer satisfying uptime, BlueHost has invested over 20 million USD in their 3 state-of-the-art data centers in Pro, Utah, all of which are equipped with dual quad processor servers with UPS, diesel generators and multiple independent cores. In addition, technicians and engineers are monitoring the data centers and servers 24x7 to resolve hosting issues as soon as they occur to protect the hosted websites from sudden interruption.

On the other hand, since their inception, HostPapa has focused on creating ideal hosting experience with the goal of maintaining the most reliable service. By utilizing quality data centers, high performance servers, and some other cutting-edge facilities, the company achieves their goal and offers satisfying uptime.

According to our monitoring results of the past 6 months, BlueHost uptime is 99.98% on average while HostPapa uptime is 99.87%. Check the detailed uptime of the 2 companies of the past 30 days in the following charts.

Besides uptime, we have tested their hosting speed. Having been monitoring our Joomla websites hosted with the 2 companies for several months, we find that the site hosted with BlueHost always runs much faster than that hosted with HostPapa. In addition, the monitoring statistics shows that the server response time of BlueHost is 320ms on average, and that of HostPapa is 519ms averagely.

Learn the detailed information of server response time of the 2 companies in the following comparison chart.

Technical Support

 
Both BlueHost and HostPapa offer a high level of technical support through toll-free phone call, email and live chat to enable customers to choose the most proper way according to their different situations. Support staffs in the 2 companies are professional, experienced and on-site 24x7, so that they are able to provide instant response and effective help for customers to deal with problems.

As we tested, BlueHost support is much faster and more effective than HostPapa support. We have called BlueHost twice last month, and each time we were responded with 30 seconds and resolved our issues within 20 minutes. However, we called HostPapa once last Monday, we didn't get any response after 5 minutes.

Conclusion

Based on the several aspects we have discussed above, in terms of price and uptime, both of the shared hosting plans offered by BlueHost and HostPapa are similar. However, BlueHost has done a better job than its competitor in features, hosting speed, technical support and customer satisfaction, so it should be the better choice for individuals and small business owners.

For more information about BlueHost, read BlueHost review here or visit http://www.bluehost.com/

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