Q. What is up with Comenity Bank / WFNNB? Who are they and how do I reach them if I have a problem?
A. Comenity Bank is a bank that issues many credit cards in partnership with retail stores or other businesses. It was formerly know as World Financial Network Bank (or WFNNB), and is a subsidiary of Alliance Data, a company that provides a variety of “private label” financial services for retailers and other clients.
If you are trying to reach Comenity Bank / WFNNB by phone or otherwise, you can find the correct number via the Comenity web site linked below. The other links provide further info about Comenity Bank, as well as a partial list of the credit cards issued by the bank. Be sure to check the comments at the bottom of the page, where Comenity / WFNNB customers have also added information they’ve discovered in their dealings with the company.
1. Comenity - Go here for the home page of Comenity Bank’s parent company, where you can learn more about the company and also find customer service phone numbers for credit cards issued by Comenity Bank / World Financial Network National Bank. (www.comenity.net)
2. Alliance Data Retail Services - This page offers an overview of Alliance Data’s card service operation, though it does not mention Comenity Bank in particular. Previously, the site had this paragraph which mention WFNNB, the precursor to Comenity: “Alliance Data was formed in 1996 as the result of a merger between… JC Penney’s transaction services business (BSI Business Services, Inc.) and The Limited’s credit card bank operation, World Financial Network National Bank.” (www.alliancedata.com)
3. Comenity on Facebook - You’ll find a Comenity Bank / WFNNB customer service phone number (1-800-303-1368) from this Facebook page that describes Comenity’s operations. You can also click “Comenity” after you click through to get to Comenity’s main Facebook page / Wall. (You must be logged in to Facebook to see the information.) (www.facebook.com)
4. Abercrombie & Fitch Credit Card - Apply online for this clothing store’s credit card, issued by Comenity Bank / WFNNB. (c.comenity.net)
5. Ann Taylor Credit Card - Women’s clothing store offers a MasterCard credit card or an Ann Taylor store-only card, both issued by Comenity Bank. (www.anntaylor.com)
6. Crate & Barrel Credit Card - Popular home store’s credit card is issued by Comenity Bank / WFNNB. You can apply online here. (d.comenity.net)
7. Comenity Bank at BusinessWeek.com - Offers a short overview of Comenity Bank and also has contact phone numbers for Comenity headquarters in Columbus, Ohio. (investing.businessweek.com)
8. Eddie Bauer Credit Card - Casual retailer’s store credit card is issued by Comenity / World Financial Network National Bank. (d.comenity.net)
9. Comenity Bank Discussion Threads at MyFico.com - This forum has a variety of discussions about Comenity Bank, with conversations related to both their business practices and how their practices may affect your credit score. (ficoforums.myfico.com)
10. WFNNB Discussion Threads at MyFico.com Forums - Older forum discussions about Comenity when it was still called WFNNB. (ficoforums.myfico.com)
11. J. Crew Credit Card - Clothing store credit card is issued by Comenity Bank. Apply online here. (www.jcrew.com)
12. Lane Bryant Credit Card - Plus size women’s clothing store offers a credit card issued by Comenity / World Financial Network National Bank. (www.lanebryant.com)
13. Pottery Barn Credit Card - Popular home store offers a credit card issued in partnership with Comenity Bank. (www.potterybarn.com)
14. Victoria’s Secret Angel Card - The Victoria’s Secret credit card is issued by Comenity Bank / WFNNB. Go here to apply or for online account access to make a bill payment or contact customer service. (www.victoriassecret.com)
15. Comenity Bank at BBB - The Better Business Bureau offers an overview of Comenity / WFNNB, including an address and phone number, plus a list of the types and numbers of complaints lodged against the company in the recent past. If you are unhappy with Comenity Bank, you may be surprised to find that the BBB gives the company an A+ rating. (www.bbb.org)
16. Avenue Credit Card - Credit card from this plus size women’s clothing store is issued by Comenity Bank / WFNNB. (d.comenity.net)
17. Bealls Credit Card (Florida) - Comenity Bank issues the credit card of this Florida-based retail chain, as well as for Bealls Outlet. (Not to be confused with the Bealls retail chain based in Texas.) (d.comenity.net)
18. Buckle Credit Card - Men’s and women’s clothing store offers credit card issued by Comenity / WFNNB. (www.buckle.com)
19. Carson Pirie Scott Credit Card - Regional department store Carson’s uses Comenity Bank to issue its credit card. (www.carsons.com)
20. Chadwicks Credit Card - Discount department store credit card is issued by Comenity Bank. (www.chadwicks.com)
21. The Company Store Credit Card - Bedding and home decor store offers its credit card through Comenity Bank / WFNNB. (www.thecompanystore.com)
22. Dress Barn Credit Card - Apply online for a credit card from this discount women’s clothing store. Card is issued by Comenity Bank. (www.dressbarn.com)
23. Express Credit Card - Clothing store for women and men offers credit cards issued by Comenity Bank / WFNNB. (www.express.com)
24. Gander Mountain Credit Cards - Outdoor hunting, fishing and camping retailer offers a MasterCard or store credit card issued by Comenity Bank. (www.gandermountain.com)
25. Giant Eagle Fuelperks Credit Card - Comenity Bank issues the credit card for this large grocery store chain. (www.gianteagle.com)
26. The Limited Credit Cards - Credit Cards from this women’s clothing retailer are issued by Comenity Bank. (www.thelimited.com)
27. Maurices Credit Card - Women’s clothing store offers this credit card issued by Comenity Bank. (www.maurices.com)
28. MedChoice Financial - This company that provides financing for elective medical procedures such as plastic surgery, cosmetic dentistry, vision correction, etc., actually provides its financing through Comenity / World Financial Network National Bank. Click through to find out how you can use their services to pay for a procedure on credit. (www.medchoicefinancial.com)
29. Metrostyle Credit Card - Women’s clothing retailer offers a credit card issued by Comenity Bank / WFNNB. (www.metrostyle.com)
30. New York & Company Credit Card - Clothing store offers a store credit card issued by Comenity Bank. (c.comenity.net)
31. Pac Sun Credit Card - Apparel retailer’s credit card is issued by Comenity Bank / WFNNB. (d.comenity.net)
32. Peebles Credit Card - Regional department store chain, part of the Stage Stores family, offers its credit card through Comenity Bank. (d.comenity.net)
33. Reeds Jewelers Credit Card - Comenity / WFNNB issues the credit card for this jewelry store chain. (d.comenity.net)
34. Sportsman’s Guide Visa - Outdoor store offers this Visa credit card issued by Comenity Bank. (www.sportsmansguide.com)
35. Woman Within Credit Card - Credit card from this plus size women’s store is issued by Comenity Bank / WFNNB. (www.womanwithin.com)
Other Bessed pages of interest:
Comenity Capital Bank
Department Store Credit Cards
Carson Pirie Scott Credit Card
Peebles Credit Card
Woman Within Credit Card