(Telecommunications) Service/Installation Technician
Peace River, British Columbia
Eastlink
www.eastlink.ca
At Eastlink, we believe we are successful because of our dedicated team who are committed to deliver to our core values. With an impressive history of industry firsts behind us, we always strive to do better. Creativity, entrepreneurial spirit and innovation drive us. We are looking for people who have the passion for our business, our values and want to go above and beyond for our customers every day.
Eastlink is currently seeking a Service and Installation Technician to join our team in Peace River, British Columbia. The successful candidate is required to reside in or be willing to re-locate to this area.
As a member of an experienced in-field technical team, the Service Technician will be responsible for providing superior customer service to our customers through the identification, troubleshooting and correction of service problems. This will include any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services. As the successful candidate you will be responsible to perform cable television installations including digital, internet and repair work in order to provide quality and reliable service to subscribers on a consistent basis. The role also performs audit and inspection duties within the scope of duties, and will be called upon to perform basic system and head end maintenance and restoration duties and will include periodic 24 hour on call.
Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for.
Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.
As the ideal candidate, you are a professional, customer orientated individual who has strong problem solving skills, technical aptitude and enjoys working in a fast paced customer facing work environment. You are a graduate of a recognized Electronics program or have the equivalent in industry experience. Relevant industry repair and maintenance experience is required in this area and the ability to work independently. Committed to fostering a safe work environment, you proactively demonstrate Occupational Health & Safety work safe practices. Able to travel throughout the region, you require a valid driver’s license coupled with a satisfactory driving record. As part of the recruitment process a drivers abstract and criminal background check will be requested.
You also have the ability to do the following:
• Work rotating shifts, including nights and weekends, holidays and emergency situations
• Manually lift, push and pull up to 90 lbs
• Work in inclement weather conditions (including snow, rain & cold)
• Kneel, crouch and work above shoulders on occasion
• Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines
Driven by strong values, we are dedicated to creating an environment and organization which promotes individual growth and career satisfaction. Eastlink has been recognized as one of Canada's 50 Best Managed Companies for seven years running.
Dedicated to representing all of the customers we serve, Eastlink embraces diversity throughout all levels of the organization and encourages members of equity groups to self identify during the application process.
Company Profile:
With more than 1,700 employees from coast to coast, Eastlink delivers world-class video entertainment, internet, and telephone services to residential, business and public-sector customers across Canada. Powered by state-of-the-art fibre optic and wireless networks, Eastlink's advanced services include Whole Home DVR, Video OnDemand, HD and 3D programming, High Speed Internet scalable to 200 Mbps, competitive local and long distance telephone services, Eastlink Wireless and exclusive locally-produced programming via Eastlink TV.